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Skills of an Effective Administrator (HBR Classic)
Leadership & Managing People Magazine ArticleEffective administration depends upon three basic personal skills which, for analytical purposes, can be classified as technical, human, and conceptual.... -
Right Away and All at Once: How We Saved Continental (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIn 1994, Continental Airlines was headed for a crash landing--it was quickly running out of customers and cash. Today, the airline is one of the great... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
Reclaim Your Job
Leadership & Managing People Magazine ArticleAsk most managers what gets in the way of their success, and you'll hear the familiar litany of complaints: Not enough time. Limited resources. No clear... -
The Aging Workforce
Organizational Development Digital ArticleIn many countries the population is aging rapidly. In the United States, one in five Americans will be 65 or older by 2030. This shift will affect every... -
How to Design an Internal Talent Marketplace
Technology & Operations Magazine ArticleInternal talent marketplaces (ITMs), which organizations use to match workers and roles, can increase job satisfaction and engagement, reduce turnover,... -
Women Get "Nicer" Feedback - and It Holds Them Back
Communication Digital ArticleResearch found that a fictional "Sarah" got much kinder feedback than "Andrew," even when their performance was identical. -
Go Ahead and Ask for More Time on that Deadline
Psychology Digital ArticleNew research suggests your boss may see it as a sign of competence. -
No, Management Is Not a Profession
Leadership & Managing People Magazine ArticleBecause managers hold a status in society similar to that of doctors and lawyers, it is natural to think of business as a profession-and of business schools... -
Your Star Salesperson Lied. Should He Get a Second Chance? (HBR Case Study and Commentary)
Organizational Development Magazine ArticleThe CEO of a fictional pharmaceutical marketing company in India has positioned the company as the ethical alternative to its competitors, going as far... -
The Multiunit Enterprise
Technology & Operations Magazine ArticleA multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into... -
When Your Employee Feels Angry, Sad, or Dejected
Leadership & Managing People Magazine ArticleDealing with the negative emotions of employees isn't easy, but knowing what to do or say can make a huge difference to their well-being, the quality... -
Managing the Social Butterfly in Your Office
Leading teams Digital ArticleWithout clipping their wings. -
To Curb Burnout, Design Jobs to Better Match Employees’ Needs
Burnout Digital ArticleSix common mismatches that leave employees feeling cynical and disengaged. -
Should Some Employees Be Allowed to Work Remotely Even If Others Can't? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleMore than 3,000 office workers at an oil and gas company in Oklahoma City have been telecommuting since the start of the Covid-19 pandemic. Many of them... -
Looking Back — and Ahead — to Set Your Team Up for Success
Leadership and managing people Digital ArticleHow to conduct pre- and post-mortems that actually improve performance. -
Learning Emerging Skills Doesn't Always Pay Off
Leadership & Managing People Magazine ArticleIt's crucial for your company to invest in training that will have a lasting and meaningful impact on your organization. You may think that means focusing... -
How Organizations Can Support Women’s Mental Health at Work
Burnout Digital ArticleWomen face unique challenges. Your company’s policies should address them. -
Power Is the Great Motivator (HBR Classic)
Leadership & Managing People Magazine ArticleNowadays, with organizations growing ever flatter and responsibility being pushed further down the ranks, admitting to a desire for power is a little... -
Creating Stability Is Just as Important as Managing Change
Leadership & Managing People Digital ArticleTo do their best work, employees need to feel a sense of consistency - not constant upheaval.
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Clair
Management Case Study11.95View Details Clair was founded with a simple mission: to expedite America's workers access to their hard-earned wages. In the headwinds of the COVID-19 pandemic, the... -
The Harvard Business Review Manager's Handbook Toolkit + Hardcover
Leadership & Managing People Special Offer175.00View Details The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current... -
Wendy Peterson
Organizational Development Case Study8.95View Details Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company.... -
Alive at Work: The Neuroscience of Helping Your People Love What They Do
30.00View Details Poll after poll has confirmed that an astonishing number of workers are disengaged from their work. Why is this happening? And how can we fix the problem?... -
Gender and Free Speech at Google (A)
Leadership & Managing People Case Study11.95View Details In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore... -
The Federal Reserve and Goldman Sachs: Mike Silva
Leadership & Managing People Case Study11.95View Details Mike Silva, the NY Fed's senior supervisory officer for Goldman Sachs, is having trouble with Carmen Segarra, a recently hired bank examiner who reports... -
Anne Riley: Laid Off
Leadership & Managing People Case Study11.95View Details This case describes the experience of Anne Riley, a 28 year old private equity analyst, who was laid off in 2008. The case explores the emotions she felt... -
Teena Lerner: Dividing the Pie at Rx Capital (Abridged)
Leadership & Managing People Case Study11.95View Details Teena Lerner, the CEO of Rx Capital, had a problem. Her three-year-old hedge fund was highly profitable, but in 2004, one of her four equities analysts... -
HBR's 10 Must Reads for Executive Teams (Paperback + Ebook)
Management Special Offer34.95View Details Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Restaurant Brands International: Version 2.0
Organizational Development Case Study11.95View Details In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King's operations via acquisitions into a multi-brand... -
Embracing Digital: ING's Journey to a New Way of Working - Supplement 3: PO of Arabica - The Student Credit Card Squad
Leadership & Managing People Case Study5.00View Details Supplement to case IN1530 and IN1533 -
Clifford Chance: Women at Work
Organizational Development Case Study11.95View Details It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide... -
Verona Group
Organizational Development Case Study8.95View Details Are a salesperson's struggles her own fault or the result of a problematic job design? Anna George works as a salesperson at Verona Group, a company that... -
Organizing for Performance: Four Vignettes
Strategy & Execution Case Study11.95View Details This case provides four examples of organizations with very different business strategies: Walmart, Starbucks, Harvard Business School, and Google. To... -
IDS Financial Services (Condensed)
Sales & Marketing Case Study11.95View Details Highlights the decision that must be made on balancing customer acquisition and retention and de-emphasizing the structural issues involved in administering... -
Senior Leadership Teams: What it Takes to Make Them Great
35.00View Details An organization's fate hinges on its CEO--right? Not according to the authors of "Senior Leadership Teams." They argue that in today's world of neck-snapping... -
Money Cash Flow Inc.: HR Analytics Applied to Employee Retention and Well-Being Issues (A)
Communication Case Study11.95View Details This two-part analytical case illustrates the situation of Money Cash Flow Inc., a fast-growing Canadian insurance company, where the human resources... -
Karen Leary (A)
Leadership & Managing People Case Study11.95View Details Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant... -
Hiring and Managing Others Collection
Organizational Development Special Offer175.00View Details This five-volume digital collection provides straightforward, practical advice on hiring the right people, onboarding new employees, and helping them... -
Lexon Corp. (A)
Leadership & Managing People Case Study11.95View Details A general manager at Lexon Computer Corp. must decide whether interception and surveillance of employees' e-mail is acceptable company practice, and whether...
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Clair
Management Case Study11.95View Details Clair was founded with a simple mission: to expedite America's workers access to their hard-earned wages. In the headwinds of the COVID-19 pandemic, the... -
Skills of an Effective Administrator (HBR Classic)
Leadership & Managing People Magazine ArticleEffective administration depends upon three basic personal skills which, for analytical purposes, can be classified as technical, human, and conceptual.... -
Right Away and All at Once: How We Saved Continental (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIn 1994, Continental Airlines was headed for a crash landing--it was quickly running out of customers and cash. Today, the airline is one of the great... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
Reclaim Your Job
Leadership & Managing People Magazine ArticleAsk most managers what gets in the way of their success, and you'll hear the familiar litany of complaints: Not enough time. Limited resources. No clear... -
The Harvard Business Review Manager's Handbook Toolkit + Hardcover
Leadership & Managing People Special Offer175.00View Details The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current... -
The Aging Workforce
Organizational Development Digital ArticleIn many countries the population is aging rapidly. In the United States, one in five Americans will be 65 or older by 2030. This shift will affect every... -
Delegate Responsibilities and Go Beyond the Task: Motivating Yourself & Your Team
Strategy & Execution Digital ArticleUnless you are at the top of the hierarchy, most managers will find themselves caught in a conflicting position, having to carry out certain tasks delegated... -
How to Design an Internal Talent Marketplace
Technology & Operations Magazine ArticleInternal talent marketplaces (ITMs), which organizations use to match workers and roles, can increase job satisfaction and engagement, reduce turnover,... -
Women Get "Nicer" Feedback - and It Holds Them Back
Communication Digital ArticleResearch found that a fictional "Sarah" got much kinder feedback than "Andrew," even when their performance was identical.