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How to Build Trust When Working Across Borders
Strategy & Execution Digital ArticleYour personal credibility is your greatest asset. -
Networking Doesn't Have to Be Self-Serving
Leadership & Managing People Digital ArticleBuild a coalition to help you take on our biggest social problems. -
Great Leaders Are Confident, Connected, Committed, and Courageous
Leadership & Managing People Digital ArticleWhich ones do you need to improve on? -
You’re Probably Wrong About How Others Really See You
Managing yourself Digital ArticleListen to what people in the outside world are telling you, because they’re probably right. -
Turning Goals into Results: The Power of Catalytic Mechanisms
Creativity Magazine ArticleIf you need help transforming your organization’s wildest dreams into reality, introduce a new managerial device that’s as simple as it is effective. -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
You Checked Out at Work. Here's How to Check Back In.
Leadership & Managing People Digital ArticleThree ways to reengage after you quiet quit. -
If You Were a Stock, Would You Bet On Yourself?
Managing yourself Digital ArticleThis simple question can reframe how you sell yourself — and selling yourself is the only way to be successful in today’s economy. -
Change Through Persuasion
Business communication Magazine ArticleLeaders can make change happen only if they have a coherent strategy for persuasion. The impressive turnaround at a world-renowned teaching hospital shows how to plan a change campaign—and carry it out. -
The Hidden Business Cost of Mental Illness
Leadership Digital ArticleIt’s hard to focus on your work when your child is hallucinating. One of the least discussed yet quite salient issues for American business in this year of health care reform is an important yet hidden cost associated with mental illness: the drain on productive work endured by family members struggling to support loved ones […] -
Turn Customers into Promoters
Sales & Marketing VideoFred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty. -
Fixing the World’s Infrastructure Problems
International business Digital ArticleAn analysis of 400 case studies uncovers several ways to solve the world’s infrastructure challenges more efficiently. -
To Make a Change at Work, Tell Yourself a Different Story
Leadership & Managing People Digital ArticleOur stories shape the way we see ourselves. -
The First Step to a Richer Life
Work-life balance Digital ArticleDid you know that having lunch with a new colleague at work every week can improve your marriage and make you a better citizen? Or that writing a novel can make you a more productive, committed IT director and a better father? These are just a couple of the thousands of examples I’ve seen of […] -
Twitter Locks Down, Ending Its Reign as the Next Big Thing
Creativity Digital ArticleWhen we started building online communities six years ago, we told our early clients that they had a limited window for launching their own customer or supporter communities. After all, people are only going to spend so many hours of the day online, and in 2005, people were starting to make choices about where to […] -
Stop Mimicking Real-Life Interactions at Your Virtual Job
Communication Digital ArticleYou can't navigate a new world with an old map. -
How to Work with a Bad Listener
Career coaching Digital ArticleCall out their behavior — politely. -
Cognitive Fitness
Leadership & Managing People Magazine ArticleRecent neuroscientific research shows that the health of your brain isn't, as experts once thought, just the product of childhood experiences and genetics;... -
The Problem with U.S. Health Care Isn't a Shortage of Doctors
Organizational Development Digital ArticleWe need a better model for primary care. -
Why We Don’t Care About Information Overload
Gerenciando a Si Mesmo Digital ArticleI gave a presentation this week on decision-making, and someone in the audience asked me if I thought information overload was an impediment to effective decision-making. “Information overload…yes, I remember that concept. But no one cares about it anymore,” I replied. In fact, nobody ever did. But why not? We’ve been reading articles in the […]
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Symantec--1982-90
Organizational Development Case Study11.95View Details As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information... -
Debi Coleman and Apple Computer, Inc.
Leadership & Managing People Case Study11.95View Details A companion case to Donna Dubinsky and Apple Computer (A) and (B). In a conflict with Dubinsky over the introduction of a new just-in-time distribution... -
What It Really Means to Manage: Exercising Power and Influence
Leadership & Managing People Case Study8.95View Details Describes the realities versus the myths of what it means to be a manager. In particular, it focuses on the limitations of formal authority as a source... -
Donald Salter Communications, Inc.
Finance & Accounting Case Study11.95View Details A new CEO is hired to manage the turnaround of a family-owned newspaper publisher. In a departure from previous management, he implements a new compensation... -
Aadhaar: From Voluntary to Mandatory
Strategy & Execution Case Study8.95View Details Approximately 1.1 billion residents of India (99% of the population) had a unique biometric identity-Aadhaar-by 2017. In six years, the Unique Identification... -
New Haven: Mayor Logue and Police Chief Dilieto
Leadership & Managing People Case Study11.95View Details This case chronicles the interdepartmental conflict and power struggle between New Haven mayor Frank Logue and Police Chief Biagio Dilieto and their subsequent... -
Uber: #WhatDoYouDo?
Organizational Development Case Study11.95View Details This public-sourced case is based on a 2017 blog post by a former Uber employee, Susan Fowler, in which she was brutally honest about the sexual harassment,... -
Coastal Power Corpus Christi: Ramping Down (A)
Organizational Development Case Study11.95View Details Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this... -
Corporate Transformation at Merck KGaA, Darmstadt, Germany
Leadership & Managing People Case Study11.95View Details When Stefan Oschmann became CEO and Chairman of the Executive Board of Merck KGaA, Darmstadt, Germany, in 2016, the company had started its transformation... -
Brightcove, Inc. (B)
Strategy & Execution Case Study5.00View Details Supplement to case 712424. -
Leadership in Law: Amy Schulman at DLA Piper
Leadership & Managing People Case Study11.95View Details What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive... -
The Jenner Situation
Innovation & Entrepreneurship Case Study11.95View Details Dr. Bill Lemont is the new chief medical officer of a large academic medical center. During his first week on the job he has become aware of the abusive... -
Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry
Innovation & Entrepreneurship Case Study8.95View Details Two soon-to-be MBA graduates are considering a business opportunity in the boutique hotel industry. Having found a seemingly attractive property in Savannah,... -
Gwen Berry and the Politics of Protest (B)
Strategy & Execution Case Study5.00View Details This case is a follow-up to ""Gwen Berry and the Politics of Protest (A)"" (UVA-E-0479). Gwen Berry did protest at the Pan American Games in the summer... -
Direct, Personal Leadership
Leadership & Managing People Case Study8.95View Details Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization... -
Getting Back to Business (B)
Leadership & Managing People Case Study5.00View Details Supplement to case UV8051 Sam Washington is a young single mother looking to get back into the workforce six months after giving birth to her daughter,... -
The Mentorship of John Cooper (B)
Leadership & Managing People Case Study5.00View Details John Cooper had spent the last five years working for Standard Holdings, an early stage business development and private equity arm of the Standard Group... -
HBR Guide to Making Better Decisions
21.95View Details Rethink how you approach tough decisions. You make decisions every day--from prioritizing your to-do list to choosing which long-term innovation projects... -
How Will You Measure Your Life? (Harvard Business Review Classics)
9.99View Details In the spring of 2010, Harvard Business School's graduating class asked HBS professor Clay Christensen to address them--but not on how to apply his principles... -
Negotiating from the Margins: The Santa Clara Pueblo Seeks Key Ancestral Lands Sequel
Communication Case Study5.00View Details This negotiations case describes the approach, over time, of Santa Clara, a small Pueblo Indian tribe in New Mexico, to recover a piece of land tribal...
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How to Build Trust When Working Across Borders
Strategy & Execution Digital ArticleYour personal credibility is your greatest asset. -
Networking Doesn't Have to Be Self-Serving
Leadership & Managing People Digital ArticleBuild a coalition to help you take on our biggest social problems. -
Great Leaders Are Confident, Connected, Committed, and Courageous
Leadership & Managing People Digital ArticleWhich ones do you need to improve on? -
You’re Probably Wrong About How Others Really See You
Managing yourself Digital ArticleListen to what people in the outside world are telling you, because they’re probably right. -
Turning Goals into Results: The Power of Catalytic Mechanisms
Creativity Magazine ArticleIf you need help transforming your organization’s wildest dreams into reality, introduce a new managerial device that’s as simple as it is effective. -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
Symantec--1982-90
Organizational Development Case Study11.95View Details As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information... -
You Checked Out at Work. Here's How to Check Back In.
Leadership & Managing People Digital ArticleThree ways to reengage after you quiet quit. -
If You Were a Stock, Would You Bet On Yourself?
Managing yourself Digital ArticleThis simple question can reframe how you sell yourself — and selling yourself is the only way to be successful in today’s economy. -
Change Through Persuasion
Business communication Magazine ArticleLeaders can make change happen only if they have a coherent strategy for persuasion. The impressive turnaround at a world-renowned teaching hospital shows how to plan a change campaign—and carry it out.