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How Grocery Stores Should Respond to the Growth of Online Markets
Sales & Marketing ResearchLessons from Trader Joe's, Wegmans, and Walmart. -
Decoding the DNA of the Toyota Production System
Human resource management Magazine ArticleThe Toyota story has been intensively researched and painstakingly documented, yet what really happens inside the company remains a mystery. Here’s new insight into the unspoken rules that give Toyota its competitive edge. -
Rethinking How Medicaid Patients Receive Care
Finance & Accounting Digital ArticleHow one organization is generating promising results. -
Storefront Distribution for Industrial Products
Operations strategy Magazine ArticleLike manufacturers, service organizations find operational economies of scale in investments in fixed facilities, inventories, and transportation. It’s generally advantageous to centralize these operations, as in the following cases. Some repair facilities cut costs by limiting the number of spare parts and field service locations, or at least by limiting the stocking locations for low-demand […] -
New Supply Chain Jobs Are Emerging as AI Takes Hold
Technology & Operations Digital ArticleWe're moving toward a world where people and machines are collaborating, not just coexisting. -
How to Drive Value Your Way
Competitive strategy Magazine ArticleAs industries and technologies evolve, value can migrate up or down the value chain. But the players have a big say in how—and even whether—that happens. -
Strategic Sourcing: From Periphery to the Core
Globalization Magazine ArticleOutsourcing has become strategic—yet many executives remain unprepared. A new era of capability sourcing will trigger organizational redesign and require a new set of managerial skills. -
How Business Leaders Can Prepare for the Next Health Crisis
Supply chain management Digital ArticleOrganizations need to radically improve their approach to securing and distributing PPE and other medical and safety supplies. -
Washington Must Help the U.S. Regain the Lead in Manufacturing
Competitive strategy Digital ArticleThe federal government can and should play a much bigger role in helping American companies regain the lead in manufacturing. We need to invest a commensurate amount of federal R&D dollars in advanced manufacturing technologies as we do in other areas of science, technology, and engineering. The last administration created an assistant secretary for manufacturing […] -
4 Ways to Improve Specialty Health Care in the U.S.
Technology & Operations Digital ArticleThe current practice of "bundling" care makes it less accessible, affordable, effective, and pleasant. -
How MNCs Cope with Host Government Intervention
International business Magazine ArticleSince the early 1970s, host governments have intervened more and more in the affairs of multinational corporations. Today they regularly establish rather demanding conditions for MNCs wanting to do business in their countries. What kinds of conditions are these? What type of threat, if any, do they pose to the normal operation of corporate decision […] -
Why So Many CEOs Don't Realize They've Got a Bad Jobs Problem
Organizational Development Digital ArticleThey're using the wrong data to assess job quality. -
How to Make an AI Project More Likely to Succeed
Technology & Operations Digital ArticleStart by having a clear sense of its goals. -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
Turning the Supply Chain into a Revenue Chain
Economics Magazine ArticleBy sharing rental revenues with movie studios, Blockbuster increased the availability of hit videos, making customers happy and boosting its own profits as well as those of suppliers. This model will work in other industries, too. -
Look to IT for Process Innovation?
Organizational Development Digital ArticleSuppose you're a senior executive at a large financial services company such as Nationwide Insurance or ING. Would you look to your information technology... -
Fit Products and Channels to Your Markets
Supply chain management Magazine ArticleBusiness people often allude to “my product” or to “the market,” suggesting a far more monolithic view of business than is warranted. Companies vary products and marketing channels in order to accommodate real or perceived differences either in markets or in the laws under which businesses must operate. Most businesses sell a variety of products […] -
A New Approach to Contracts
Communication Magazine ArticleIn an era when businesses increasingly have to depend on their suppliers to lower costs, improve quality, and drive innovation, traditional contracts... -
Developing Employees Who Think for Themselves
Organizational Development Digital ArticleWork today demands more autonomy. -
Quality Comes to City Hall
Labor Magazine ArticleGovernment may be the biggest and the oldest industry in the world, but the statement “I’m from the government, and I’m here to help you” is universally considered a bad joke. Increasingly, people don’t believe that government knows how to help or wants to bother. They find concepts like “total quality,” “customer-driven,” and “continuous improvement” […]
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Implications of the Macroeconomy for Business and Life
Management Case Study8.95View Details This technical note explores how the macroeconomy affects businesses and individuals in everyday life, from pricing to job prospects to investing. Students... -
Verbeek Packaging Worldwide (D): The TotPet France Account
Sales & Marketing Case Study5.00View Details This series of cases follows the changing relationship between Verbeek's Industrial Packaging Division with TotPet, a major French oil company, after... -
Chile: A Changed Jungle for the Latin American Tiger (B)
Global Business Case Study5.00View Details In the early 1990s, in the context of massive foreign capital inflows, the Chilean government restricted the flow of capital into the country to achieve... -
Wooqer: Making Business Social (B)
Technology & Operations Case Study5.00View Details Information technologies enable key divisions of an organization such as HR, Training, Operations, and Legal, to achieve operational efficiency. In addition,... -
Coastal Power Corpus Christi: Ramping Down (A)
Organizational Development Case Study11.95View Details Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this... -
ForeFront Manufacturing: Production Processes and Change Management in Mainland China
Technology & Operations Case Study11.95View Details ForeFront Wood Products produces high-quality wooden door sets. The company faces capacity constraints and inefficiencies resulting from its processes... -
Supply-Chain Management at W'Up Bottlery (A)
Leadership & Managing People Case Study11.95View Details At the W'Up Bottlery in Uttar Pradesh, India, Rajat Mehra, director of supply-chain management, mused over the W'Up plant's supply-chain performance over... -
BHP: Negotiating Iron Ore Prices With China
Global Business Case Study11.95View Details As the largest iron ore consumer and steel producer, China accounted for 35% of world iron ore imports and over 25% of world steel production. Two-thirds... -
Aspen Skiing Company (A)
Technology & Operations Case Study11.95View Details Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying... -
SAP and Cloud Computing in 2012 and Beyond
Leadership & Managing People Case Study11.95View Details In 2012, after several failed attempts at establishing a cloud computing solution for its entire Enterprise Resource Planning (ERP) suite, SAP announced... -
Verbeek Packaging Worldwide (E): The TotPet France Account
Sales & Marketing Case Study5.00View Details This series of cases follows the changing relationship between Verbeek's Industrial Packaging Division with TotPet, a major French oil company, after... -
American Family Care
Sales & Marketing Case Study11.95View Details -
Vickers, Inc.: Omaha Plant
Technology & Operations Case Study11.95View Details The new vice president of the industrial group at Vickers, Inc., a pump manufacturer, must decide whether to shut down the company's largest production... -
Chile: A Changed Jungle for the Latin American Tiger (Abridged)
Global Business Case Study11.95View Details This case has been used since 2004 in Darden's first-year Global Economies and Markets MBA course in the module on exchange regimes and financial crises.... -
Singapore Airlines - An Iconic Asian Brand Decision-Making in Challenging Times, Crisis and Beyond
Management Case Study11.95View Details Singapore Airlines Ltd (SIA) is an aviation company headquartered in Singapore. It is majority-owned by Temasek Holdings, a Singapore government investment... -
AB InBev: Brewing Up Forecasts during COVID-19
Management Case Study11.95View Details In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest... -
Supply Chain Close-Up: The Video Vault
Finance & Accounting Case Study11.95View Details The owners of the Video Vault struggle to determine the optimal stocking levels of home videos in an industry fraught with new technology, new pricing... -
Donner Co.
Technology & Operations Case Study11.95View Details The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is... -
Mini Iron & Alloys Private Limited: Springing into a New Future
Technology & Operations Case Study11.95View Details The case details the challenges of running a small manufacturing enterprise in India. The current operations at Mini Iron & Alloys Private Limited (MIA),... -
Hotel Latvia: Sell Out, Hang Out or Partner?
Strategy & Execution Case Study11.95View Details Three friends have followed their entrepreneurial dream to build a five-star hotel in Liepaja, a seaside city in Latvia. After a few early profitable...
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Implications of the Macroeconomy for Business and Life
Management Case Study8.95View Details This technical note explores how the macroeconomy affects businesses and individuals in everyday life, from pricing to job prospects to investing. Students... -
How Grocery Stores Should Respond to the Growth of Online Markets
Sales & Marketing ResearchLessons from Trader Joe's, Wegmans, and Walmart. -
Decoding the DNA of the Toyota Production System
Human resource management Magazine ArticleThe Toyota story has been intensively researched and painstakingly documented, yet what really happens inside the company remains a mystery. Here’s new insight into the unspoken rules that give Toyota its competitive edge. -
Verbeek Packaging Worldwide (D): The TotPet France Account
Sales & Marketing Case Study5.00View Details This series of cases follows the changing relationship between Verbeek's Industrial Packaging Division with TotPet, a major French oil company, after... -
Rethinking How Medicaid Patients Receive Care
Finance & Accounting Digital ArticleHow one organization is generating promising results. -
Why Project Networks Beat Project Teams
Leadership & Managing People Digital ArticleTo research the factors that affect the success of teams working on knowledge-intensive projects, the authors studied a companywide recognition program... -
Chile: A Changed Jungle for the Latin American Tiger (B)
Global Business Case Study5.00View Details In the early 1990s, in the context of massive foreign capital inflows, the Chilean government restricted the flow of capital into the country to achieve... -
Wooqer: Making Business Social (B)
Technology & Operations Case Study5.00View Details Information technologies enable key divisions of an organization such as HR, Training, Operations, and Legal, to achieve operational efficiency. In addition,... -
Storefront Distribution for Industrial Products
Operations strategy Magazine ArticleLike manufacturers, service organizations find operational economies of scale in investments in fixed facilities, inventories, and transportation. It’s generally advantageous to centralize these operations, as in the following cases. Some repair facilities cut costs by limiting the number of spare parts and field service locations, or at least by limiting the stocking locations for low-demand […] -
Coastal Power Corpus Christi: Ramping Down (A)
Organizational Development Case Study11.95View Details Can a company diminish employees' mistrust and distress when downsizing? Is there such a thing as an "effective" workforce reduction process? In this...