The following short, self-paced courses will help your organization effectively deliver ITSM (IT service management), create an effective incident management strategy, standardize service requests and responses, and manage your organization’s assets.
Make delivering IT as a service (ITSM, or IT service management) run smoothly and prioritize the customer experience.
Prepare for incidents with an effective incident management strategy.
Standardize your organization’s response, coordination, and fulfillment of service requests from users with service request management.
Manage your organization’s assets — any items, resources, or components your organization uses, owns, or manages — with Assets, Jira Service Management’s native asset and configuration management tool.
Enable Bitbucket Pipelines for a Git repository and create and execute a continuous delivery pipeline. You’ll learn how to integrate testing and unlock the power of Bitbucket Pipelines by connecting it to third-party tools.
Experience the DevOps workflow in Jira, Bitbucket, Jira Service Management, and other third-party tools and learn to build, automate, and improve DevOps processes.
