Configure software projects to support team efficiency
The following short, self-paced courses will help you customize Jira software projects according to your team’s needs.
Jira Software
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Set up Jira software projects to enable your team
The following short, self-paced courses will help you administer Jira software projects to best support your team.
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Explore software project administration
Become familiar with the common responsibilities of company-managed and team-managed project admins.
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Create software projects
Design software projects according to your team’s needs.
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Manage Jira software project roles and permissions
Control what users see and do in Jira products.
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Configure issues and fields in software projects
Learn how to categorize kinds of work with issue types and track data on issues with fields.
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Configure workflows and notifications in Jira projects
Represent the path your team’s issues will take with workflows.
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Streamline software projects with Jira automation and integrations
Automate manual tasks without coding using Jira automation and integrate Jira with a repository, work tools, and apps.
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Track and improve metrics for your software project
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
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Configure agile boards for Jira projects
The following short, self-paced courses will teach you how to create and configure agile Jira boards for company-managed projects so you can plan, prioritize, and estimate upcoming work.
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Estimate and track work on a Jira board
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
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Customize the look and feel of a Jira board
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
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Configure Jira boards to match your workflow
Learn to configure your Jira board to best suit your team’s workflow.
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Configure Jira board settings and filters
Create a board in Jira. Then, choose the project content you’d like displayed on your Jira board and learn to enable or customize the features your team needs.
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Configure Atlassian tools for effective service management
Become effective at service project management.
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Manage request types and fields in service projects
Explore ways to organize, track, and view requests in company-managed and team-managed service projects.
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Track customer requests with the portal and notifications
Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...
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Help customers self-serve with a Confluence knowledge base
Share helpful articles and let customers self-serve with a Confluence knowledge base.
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Streamline service projects with Jira automation and integrations
Build rules to automate simple tasks in Jira — no coding required.
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Track and improve service metrics within and across teams
Gain insight into your team’s work progress and performance with reports, display the information you need by customizing dashboards, and fine-tune the information displayed in your gadgets with filters.
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Administer Atlassian organizations
The following courses will help you create, manage, and maintain Atlassian organizations. You’ll also learn how to enforce security within organizations, and which advanced and premium features can streamline and accelerate your team’s work.
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Exploring and creating organizations
Use an Atlassian Cloud organization to manage Atlassian Cloud products and sites as well as the users and groups who access products and sites. Then, explore the admin hub — an interface to manage and configure your organization.
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Exploring the different roles in an organization
Choose the right people to fill each role within an organization, including the org admin, site admin, user access admin, product admins, and understand user roles across Atlassian products.
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Explore your organization’s goals across Atlassian products
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
