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How Midsize Companies Can Make the Most of Disruption
Organizational Development Digital ArticleNew research shows three ways these smaller companies can drive change rather than react to it. -
Choosing Strategies for Change
Change management Magazine ArticleEditor’s Note: A lot has changed in the world of management since 1979, when this article first appeared, but one thing has not: Companies the world over need to change course. Kotter and Schlesinger provide a practical, tested way to think about managing that change. “It must be considered that there is nothing more difficult […] -
Keeping Your Colleagues Honest
Leadership & Managing People Magazine ArticleJust promoted from the accounting group at headquarters, Jonathan is now the controller for a regional sales unit of a consumer electronics company-and... -
Making Joy a Priority at Work
Motivating people Digital Article90% of employees expect to feel joy. Only 37% do. -
Enlightened Experimentation: The New Imperative for Innovation (HBR OnPoint Enhanced Edition)
Innovation & Entrepreneurship Magazine ArticleThe high cost of experimentation has long put a damper on companies' attempts to create great new products. But new technologies are making it easier... -
Managing Change: The Art of Balancing (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleManagers need a new way to think about managing change in today's knowledge organization. Instead of breaking change into small pieces--TQM, process reengineering,... -
R&D Comes to Services: Bank of America's Pathbreaking Experiments
Technology & Operations Magazine ArticleAt the heart of business today lies a dilemma: Our economy is increasingly dependent on services, yet our innovation processes remain oriented toward... -
Home Depot's Blueprint for Culture Change
Organizational Development Magazine ArticleWhat could be harder than turning around a seemingly wildly successful company by imposing a centralized framework on a heretofore radically decentralized,... -
3 Things You’re Getting Wrong About Organizational Change
Change management Digital ArticleInvert your assumptions about risk-taking. -
Getting Serious About Diversity: Enough Already with the Business Case
Diversity and inclusion Magazine ArticleIt’s time for a new way of thinking. -
Is Your Company as Strategically Aligned as You Think It Is?
Strategy & Execution Digital ArticleA recent analysis of more than 500 employees across 12 organizations found that actual strategic alignment was two to three times lower than perceived... -
How to Navigate the Ambiguity of a Digital Transformation
Strategy & Execution Digital ArticleLessons from Bugatti, Starbucks, and Moderna. -
Why It's So Hard to Be Fair
Organizational Development Magazine ArticleWhen employees believe they are being treated fairly--when they feel heard, when they understand how and why important decisions are made, and when they... -
Driving Change: An Interview with Ford Motor Company's Jacques Nasser (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleWhat happens when the world is changing but your organization isn't? And what if that organization has 340,000 employees in 200 countries? In this interview,... -
Human Due Diligence
Leadership & Managing People Magazine ArticleMost companies do a thorough job of financial due diligence when they acquire other companies. But all too often, deal makers simply ignore or underestimate... -
Layoffs That Don't Break Your Company
Organizational Development Magazine ArticleToday layoffs have become companies' default response to the challenges created by advances in technology and global competition. Yet research shows that... -
How to Make Peace with a Company Decision You Don't Like
Leadership & Managing People Digital ArticleEight prompts to work through your emotions and implement a plan you disagree with. -
Shutting Down Your Business Gracefully
Leadership & Managing People Digital ArticleThe story of how a 16-year-old company closed its doors. -
Reinventing Customer Service
Sales & Marketing Magazine ArticleCustomer service jobs are notoriously joyless, and callers' experiences with reps can be just as unsatisfying. But T-Mobile has a new operating model... -
The Network Secrets of Great Change Agents
Organizational Development Magazine ArticleChange is hard, especially in a large organization. Yet some leaders succeed--often spectacularly--at transforming their workplaces. What makes them able...
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The Innovator's Dilemma, with a New Foreword: When New Technologies Cause Great Firms to Fail
Management Book35.00View Details The bestselling classic on disruptive innovation by renowned author Clayton M. Christensen. His work is cited by the world's best-known thought leaders,... -
Bank One: The Uncommon Partnership
Strategy & Execution Case Study11.95View Details This case chronicles the 30-year evolution of Bank One's business strategy of growth through acquisition and the resulting branding issues encountered... -
KaBOOM!: Play at Scale (B)
Leadership & Managing People Case Study5.00View Details Supplemental to case 517025. This (B) case describes the changes in the organization's strategy from one of Building Playgrounds to Influencing Play.... -
Novartis Pharmaceuticals Corp: Redefining Success in the U.S. (A)
Organizational Development Case Study11.95View Details Over the course of a tumultuous weekend in April 2010, André Wyss was put in charge of Novartis Pharmaceuticals Corporation (NPC), the U.S. sales and... -
Sealed Air Corps Leveraged Recapitalization (A)
Finance & Accounting Case Study11.95View Details Less than a year after Sealed Air embarked on a program to improve manufacturing efficiency and product quality, the company borrowed almost 90% of the... -
Corning Glass Works International (B1)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Why Not?: How to Use Everyday Ingenuity to Solve Problems Big and Small, 2nd Edition
25.00View Details "Why Not?" is a primer for fresh business thinking, for problem solving with a purpose, for bringing the world a few steps closer to the way it should... -
Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
United Parcel Service (A)
Organizational Development Case Study11.95View Details United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased... -
Michigan Manufacturing Corp.: The Pontiac Plant--1988
Technology & Operations Case Study11.95View Details Michigan Manufacturing is a broad-line maker of components for the automotive industry. It has developed a network of nine plants as its product line... -
Mauboussin
Sales & Marketing Case Study11.95View Details Mauboussin is a French jewelry brand founded in 1827 in Paris. In the 1920's, the company earned a huge notoriety for capturing the aesthetic and emotional... -
Bosch: Scaling Large Company Innovation for Strategic Advantage
Technology & Operations Case Study11.95View Details This case focuses on the Innovation Performance Management (IPM) methodology as a new approach whereby established and global companies, like Bosch, can... -
Banc One--1996
Organizational Development Case Study11.95View Details In February 1995, Banc One faced the replacement of the "Uncommon Partnership," a basic operating strategy that had served it well for years. Leadership... -
OTE: Managing in Times of National Crisis (A)
Strategy & Execution Case Study11.95View Details In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent... -
Olam International
Sales & Marketing Case Study11.95View Details In 20 years, Sunny Verghese had built Singapore-based Olam International from a small Nigerian export company into a $5 billion global leader in agricultural... -
AI for Leaders: The HBR Collection on Bridging Strategy and Technology
Management Special Offer95.00View Details When making strategic decisions about AI, you - not your tech team - should be leading the way. Today, every leader needs to have a high-level understanding... -
Human Resources at Hewlett-Packard (B)
Organizational Development Case Study5.00View Details Designed as an in-class handout as a source of further discussion of the issues. -
Volkswagen de Mexico's North American Strategy (A)
Global Business Case Study11.95View Details In 1988, Volkswagen (VW) consolidated its North American operations in Puebla, Mexico, after shutting down its plant in Pennsylvania. Volkswagen de Mexico... -
Peter Browning and Continental White Cap (A)
Leadership & Managing People Case Study11.95View Details Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing... -
Codelco Copper Mines
Technology & Operations Case Study11.95View Details Codelco was a Chilean copper-mining company, widely considered to be one of the most professionally managed firms in South America in spite of the fact...
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Changing the Work of Innovation: A Systems Approach
Innovation & Entrepreneurship Digital ArticleTo achieve faster organic growth, firms need to change their prevailing narrative about innovation from growth denying to growth enabling. This requires... -
The Innovator's Dilemma, with a New Foreword: When New Technologies Cause Great Firms to Fail
Management Book35.00View Details The bestselling classic on disruptive innovation by renowned author Clayton M. Christensen. His work is cited by the world's best-known thought leaders,... -
Bank One: The Uncommon Partnership
Strategy & Execution Case Study11.95View Details This case chronicles the 30-year evolution of Bank One's business strategy of growth through acquisition and the resulting branding issues encountered... -
How Midsize Companies Can Make the Most of Disruption
Organizational Development Digital ArticleNew research shows three ways these smaller companies can drive change rather than react to it. -
KaBOOM!: Play at Scale (B)
Leadership & Managing People Case Study5.00View Details Supplemental to case 517025. This (B) case describes the changes in the organization's strategy from one of Building Playgrounds to Influencing Play.... -
Novartis Pharmaceuticals Corp: Redefining Success in the U.S. (A)
Organizational Development Case Study11.95View Details Over the course of a tumultuous weekend in April 2010, André Wyss was put in charge of Novartis Pharmaceuticals Corporation (NPC), the U.S. sales and... -
Sealed Air Corps Leveraged Recapitalization (A)
Finance & Accounting Case Study11.95View Details Less than a year after Sealed Air embarked on a program to improve manufacturing efficiency and product quality, the company borrowed almost 90% of the... -
Corning Glass Works International (B1)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Why Not?: How to Use Everyday Ingenuity to Solve Problems Big and Small, 2nd Edition
25.00View Details "Why Not?" is a primer for fresh business thinking, for problem solving with a purpose, for bringing the world a few steps closer to the way it should... -
Managing the Transition to the New Agile Business and Product Development Model: Lessons from Cisco Systems
Leadership & Managing People Digital ArticleThrough an in-depth case study of Cisco Systems, this Executive Digest finds that companies face two broad challenges when transitioning to the agile...