Policies

Privacy policy

Privacy matters to us and we know it matters to you. We take people’s privacy very seriously and it is essential to us that we look after and secure information that we collect.

Whistleblower policy

Whistleblowers perform an essential function in the community, ensuring that public officials are held to account and private individuals operate within the confines of the law. Protection of whistleblowers is therefore integral to fostering transparency, promoting integrity and detecting misconduct.

AFCA Modern Slavery Statement

AFCA, as a values-based organisation, considers it an important responsibility to ensure that we identify and address any incidents of modern slavery in an appropriate and timely manner.

Memorandums of understanding

MoU between AFCA and APRA

AFCA and the Australian Prudential Regulation Authority (APRA) have signed a memorandum of understanding (MoU) setting out how they will continue to work together to support a fair and efficient financial system.

MoU between AFCA and ASIC

AFCA and the Australian Securities and Investments Commission (ASIC) have signed a memorandum of understanding (MoU) setting how how they will they will continue to work together to support a fair and efficient financial services sector. The MoU documents how ASIC and AFCA already engage, and will continue to engage, including through information sharing and other forms of cooperation and coordination.

MoU between AFCA and CSLR

AFCA and Compensation Scheme of Last Resort Ltd (CSLR Ltd) have signed a memorandum of understanding (MoU) setting out how they will work together to support a fair and efficient financial system.