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Calls.calm: enabling caller and callee to collaborate

Published: 31 March 2001 Publication History

Abstract

Calls.calm facilitates the ongoing interaction between two people; it works by enabling callers to make a reasonable choice of time and means for communication, by providing them with key information about the callee's situation. Calls.calm is a web-based application, supporting mini-browsers on web-enabled mobile phones and desktop browsers. Calls.calm was deployed for a month within two small work teams. Results from the deployment points to future direction for research and design.

References

[1]
Milewski, A. E., and Smith, T. M., Providing Presence Cues to Telephone Users, in Proceedings of CSCW 2000, ACM Press, p 89ff.
[2]
Pedersen, E. R., and Sokoler, T., AROMA: Abstract Representation Of presence supporting Mutual Awareness, in Proceedings of CHI '97, ACM Press, p 51ff.

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cover image ACM Conferences
CHI EA '01: CHI '01 Extended Abstracts on Human Factors in Computing Systems
March 2001
544 pages
ISBN:1581133405
DOI:10.1145/634067
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 31 March 2001

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  1. Mobile communication
  2. awareness

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CHI01
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CHI01: Human Factors in Computing Systems
March 31 - April 5, 2001
Washington, Seattle

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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