Columbus Auto Resale

This place is filled with untrustworthy salespeople. I'm not sure how they are still in business. If you are in the market for a used car, look elsewhere...unless of course you'd like to be ripped off.

I have bought 6 vehicles from CARS and been pleased with all of them. I have personally known Kelly for over 30 years and always found him to be honest and trustworthy. I can't recommend this firm highly enough!

Purchased a car from this dealership - they stated it was serviced by their mechanic for a check engine light related to ad-blue diesel exhaust fluid on a 2015 Jetta. No check engine lights hen purchased. Trailered vehicle home - first drive was to be dealership to get timing belt and transmission services since it has 180k on odometer. As I drove 35 miles to be dealer, repair that 614 cars did, caused exhaust system electronics part they replaced to short out since their mechanic didn't bother to route the wires the same way they took them off, melted on exhaust pipe next to wires they worked on.

At time of sale - they stated if any issues with their work they did, just let them know and they'd make it right.

I reached out. Received initial response asking for quote and pics from my dealer. Then ghosted. No response to texts or call - sent to voicemail after a couple rings (only called 1x, texted 3 over several day period).

Caused $1500 in damages due to their poor service that was done so on top of price of car, I immediately am stuck with a $1500 repair bill. I asked they cover half which was cost of parts in my text.

Also discovered they are committing tax fraud! I negotiated price to $5900 out the door - from $5900 plus ttl. They apparently changed sales price on receipt from total price plus tax to equal $5900 to a total price of $3500. Reporting to the Ohio tax office for tax fraud.

Was a great experience in person working with these guys, too bad their mechanic made a bad repair and then the "good game" they talked at sale, was nothing more than lies.

Guess if you are lucky and get a car without their mechanic making bad repairs, you are probably good but sadly that wasn't my case and watch the price info as these guys are shady.

I purchased a 2017 Chevy Equinox from them 3 weeks ago.
After having my vehicle for 2 days I discovered a couple gross spots that had not been detailed.
After looking closer I found mold growing throughout the car.
Which would explain why my throat had been hurting for 2 days.

I took the vehicle back in to have it re-deatailed and serviced by zeibart.

They where also fixing the stereo that did not work at time of purchase.

The owner (Kelly) told me that the mold is not his fault because it's hot outside and because of the pandemic(whatever that means)

They had my car for over a week.

I finally get the car back and discovered a loud clicking noise in the wheel.

Also discovered the tires are completely bald and all need replaced.

Took it in today and was told that there is no noise and that nothing is wrong with the car.

Now I'lll be taking my car to the dealership Monday to find out what is really wrong with it.

If you want to pay 400 a month for a car that continues to break down, has bald tires from the start and mold growing in it this is the place for you

Great experience every time I have purchased a vehicle here. Just purchased my 3rd vehicle from them today. Got a great deal on a 2016 with less than 27k miles. Great selection! I recommend them.

Bought a car from here maybe 3 months ago, it was fine when i got it then my car started stalling out and it wouldn't accelerate. i called them and they held my car for 5 days claiming they "fixed it" but when i got it back it was 10x worse. stalling out atleast 5x a day so i took it to an actual dealership and they told me that the engine wires were messed up and that these guys just threw more wires in there and smoldered them and did an awful job. i regret getting my car here 1000% not to mention, my car had recalls on it that they didn't even tell me about. never again.

Don't waste your time sales man is rude not interested in helping you unless you are spending more than you can afford. All they care about is making money not people.

Just an update on my experience with Columbus Auto Resale (C.A.R.). Well, I've had my 2008 GMC Sierra 2500HD for over a year now (14 months). I've had no problems with it at all, and still love it. C.A.R.S. set me up with a great vehicle. I still thank them for everything they did for me. And, I had no problems at all dealing with them, and will deal with them again. I saved thousands of dollars at C.A.R. No, I'm not a friend of theirs, or family, just saying this. I was a first time customer, and was treated great. I'd recommend them.

SCAM!

Went to this dealership because my sister found a car that suited my needs and my budget here. I wish I never went! When I walked in, no one greeted me. The place is filthy and every employee was sitting out front smoking the whole time. Not only was the place and service lousy, but this place is really a SCAM!! They tried to give me a loan with 22% interest rate and said they were the only dealership in town that would approve me with that low of an interest rate. I go to a trustworthy dealership a few days later and get 4.9% interest rate. There were more lies said to me, but this one takes the cake.

DON'T TRUST A SINGLE THING THESE GUYS SAY! Don't even waste your time talking to them!

Amazing customer service. I came here and got smooth and ez financing for my 2010 TSX. Also a great help with any issues on my vehicles. Will be coming here from now on for reliable service and good pricing

The employees at CAR were so helpful and sincerely nice. I am a first time car lender and they were willing to help me get the best financing price and answered all the questions I had. Not a franchise but that didn't matter to me. It made it better that it was smaller-time because they were extremely helpful in all aspects. Thank you again Nick! I would recommend this place to anyone looking for a car.