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Microsoft Entra ID

Microsoft Entra ID
Formerly Microsoft Azure Active Directory

Overview

What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and…

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Learn from top reviewers

Effectiveness in protecting login keys.

Rating: 9 out of 10
August 29, 2024
IncentivizedVetted ReviewVerified User
In our company, the main use we give to Microsoft Entra ID is for the configuration, automation and management of each of the access keys in order to maintain privacy and impr...
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Danielle Reali
Director - Sales
Realtor
Kindred Realty Group
Microsoft Entra ID3 years of experience

A Great Identity and Access Management Solution

Rating: 10 out of 10
August 29, 2024
IncentivizedVetted ReviewVerified User
Microsoft Entra ID secures our organization as an identity and access management platform and it ensures restricted and safe access to data and applications across cloud and h...
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Verified user
Employee
Microsoft Entra ID3 years of experience

Reliable Tool for Elevating Security and Access

Rating: 8 out of 10
August 15, 2024
IncentivizedVetted ReviewVerified User
In our organization, Microsoft Entra ID serves as a security backbone when it comes to IAM management. From Securing access to resources, managing user identities or for login...
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Yaqoob Najar
Manager - Information Technology
Manager
Vaadi Outsourcing
Microsoft Entra ID3 years of experience

Entra ID Review

Rating: 9 out of 10
August 14, 2024
IncentivizedVetted ReviewVerified User
We mainly use it for single sign on while it's part of our hybrid active directory.
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Verified user
Manager
Microsoft Entra ID1 year of experience

Entra ID Review

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
It's for company identity and it's many use case. It can be for the apps or VPN and many other.
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Verified user
Engineer
Microsoft Entra ID5 years of experience

Microsoft Entra ID Review

Rating: 8 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
We used it to verify users, both on and off the network for validation and data access.
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Nick Lenius
Manager - Information Technology
IT Officer
Great Plains Bank
Microsoft Entra ID1 year of experience

Entra ID Review

Rating: 8 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
We have a user who use Azure and we use AD Connect to synchronize our on-prem ad to Entra ID. So that's what we are doing.
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Verified user
Administrator
Microsoft Entra ID3 years of experience

Entra ID Review

Rating: 10 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
I use it to manage our staff access. I also access to endpoints, devices, on and off boarding. We utilize it for that. I mean anything within our organization that has to do w...
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Verified user
Professional
Microsoft Entra ID2 years of experience

Microsoft Entra ID Review

Rating: 7 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
Entra ID is really user access management or group management. We've been using it for identity access, setting up. I'm trying to think of the international access exemptions....
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Verified user
Director
Microsoft Entra ID2 years of experience

Entra ID Review

Rating: 8 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
Well, one is we use it to log into the laptops, so MacBook, but also Windows laptops, making sure that we have central authentication to our cloud applications. One of the bus...
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Verified user
Executive
Microsoft Entra ID2 years of experience

Entra ID Review

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
We are an MSSP and an MSP. So we have a number of clients that we resell Microsoft products to. A lot of them being Entra ID. So we support their end users for the total suite...
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Verified user
Manager
Microsoft Entra ID11 years of experience

Microsoft Entra ID Review

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
We have used Entra ID for multiple customers, to solution their access management, as well as authentication and authorization solutions.
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Verified user
Employee
Microsoft Entra ID1 year of experience

The Best Identity and Access Management Solution.

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
We are using Microsoft Entra ID for identity and access management, and it has been an awesome experience. It works well with our on-premises Active Directory and hybrid confi...
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Verified user
Employee
Microsoft Entra ID4 years of experience

My Honest Opinion About Microsoft Entra ID.

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
Microsoft Entra ID allows for single sign-on and user management. The software makes identity and access management easy and comes with amazing security features. Thanks to th...
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Verified user
Employee
Microsoft Entra ID4 years of experience

A Great Identity and Access Management Tool For Business.

Rating: 9 out of 10
August 12, 2024
IncentivizedVetted ReviewVerified User
I'm the IT admin at our company, and I use Microsoft Entra ID to create employee accounts. Depending on clearance, I help set what applications employees can access and what t...
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Verified user
Employee
Microsoft Entra ID4 years of experience
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How Microsoft Entra ID Differs From Its Competitors

Deployment

As our teams work in an Hybrid environment, we have identities managed on Cloud deployment, with a sub-set of identities on premises using AD. Most of the user accounts are cloud based to ensure users have access to our resources from all over the world. We have implemented conditional access …
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Multi-App Security

Yes to some extent. We have configured SSO for our non-microsoft apps to provide easy and secure access. We also manage many apps like Salesforce, Slack and some of our internal build software with SAML or 0Auth.
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End User Experience

I think at first, users just will be confused with what they see. It was a single sign on, but after the deployment and they are used to it, I think no problem at all.
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Deployment

Yes, we're a hybrid deployment, so we have both. We have some workers that live exclusively as cloud users and again, it verifies them access to our Microsoft data and verifies who they are when they're not in an office.
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Deployment

We did. We were hybrid up until just a couple months ago. We had an onsite on-Prem active directory that we were syncing with Entra ID. We did away with that onsite because it was causing us with syncing and trying to get user data and passwords and stuff syncing properly. So we're done with that. …
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Multi-App Security

Yes. We use SSO for most of the core products we use like Adobe's Product Suite, zoom robin, which is a hoteling station, like a desk reservation system. Most of the other core systems that we use.
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End User Experience

Getting rid of on-prem was the significant change. Enabling and disabling users offboarding is significantly easier. Without the on-prem version, you can have the microphone back too.
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Deployment

There are customers who has both on-prem AD as well as the Azure Andra, where they have Azure Ready Connect to integrate or sync up their data and it has been worked out very well for them. And there are multiple sync problems that we have recorded and solved for them. It has been a good going so …
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Multi-App Security

Yes, so we have many enterprise applications, which we provide the access to them through the Entra ID.
Non on-premise apps, but we have SaaS apps like Salesforce that are connected to the id.
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Deployment

Both identities i have. Just need to sync on premises with cloud using Azure AD Connect.and need to add dns for domain configuration. Like Aname, Cname and mx record for cloud sync with domain name. Hybrid deployment is at our company's promises.single login credential for both so easy for …
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End User Experience

Yes, some positive changes at user experiences are availability of data regardless of location and device, MFA and negative impact users interact with their applications and manage their credentials, leading to some initial disruptions. and Single Sign-On (SSO) and self-service password reset.
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Deployment

We have a mixed enviroment, working both with on premise appliances and also cloud services. We try to use the best part of the cloud deployment, such as conditional access, mfa, high availability, etc... to use it both on cloud solutions, 3rd party integrations and on premise applications. It can …
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Multi-App Security

As said before, we use it for Microsoft apps but also for 3rd party apps. It does not matter if the application is on premise or in cloud, it should be easy to integrate it with Entra ID as identity provider (we have do it with many applications) and take advantage of the feature that it offers
Yes,…
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End User Experience

You will have to "teach" users to get used to the new login page, as they will be moved from their classic login screen to the Entra ID login page, so if you don't tell them, it will be weird for them.
Also, if you didn't have it before, multi factor auth is a plus, but it should be also showed to …
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Deployment

I have Microsoft Entra ID to get the access to azure cloud and few on-premises application in my organization. Its helps in securely get into the servers and do my work. Sometimes, while deployment of some cloud projects, Azure Active Directory Integration we do. It basically provides high …
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Multi-App Security

I do not use this to secure any such applications.
I have connected Microsoft Entra ID with the Microsoft cloud apps like Azure Dynamics and Microsoft Office 365. Also used it in on-premises applications like LDAP to Active directory integration.
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End User Experience

After deployment of Microsoft Entra ID, we do not need to enter our credentials for each application, through this we can directory login to the company portal through the ID and can access any application we want. The security has been enhanced because it discards the unauthorized accesses. Also …
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Deployment

Yes, we are using it first on-prem, then we migrate it on Azure AD. For migration from local to the cloud, we need to Add a DNS record for sync with the cloud. MX record, A record, CNAME. Domain provider needs to setup some record for migration of on-prem to cloud. application on on-prem is also …
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End User Experience

Performance is very fast. User friendly for all users to use any o365 application. Consistency while using it. Security and authentication methods are easy to use after giving training for a time.
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Deployment

As far as I know, this is based on cloud at least for our Service Desk team.
We got to the portal.azure.com website for our company and use the product from there. So I guess the deployment is on cloud.
And the license I have for Microsoft Entra ID is P2.
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Deployment

We have used local Active Directory for decades and found a disconnect as we began utilizing more cloud-based services. Management of user accounts for disparate systems became increasingly frustrating not only for admins but also for end users who had separate logins for each. Utilizing Entra …
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Multi-App Security

We do not currently use Entra ID with non-Microsoft apps.
Currently, we use Entra ID to connect with only Microsoft-based SaaS applications but look forward to more of our SaaS application vendors offering the Entra ID as an option.
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End User Experience

The ability to use single sign-on between SaaS applications has improved our end-user experience. This will gain in popularity as more non-Microsoft applications add support for Entra ID. In addition, enforcing multifactor authentication, which could be daunting for end-users, was a simple process …
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Deployment

At the company I work at now, our identity is managed exclusively in the cloud. We have all user management and VMs hosted through Microsoft, not internally. We utilize the full Microsoft cloud suite for SSO, user management, and VM deployment. We utilize Intune in the cloud for device MDM and …
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Multi-App Security

Yes, we utilize Entra ID to secure non-Microsoft applications. This is done by eliminating additional password requirements for the end users and having them use Microsoft's SSO system which reduces password forgetting and additional weak passwords for vendors that may not have as strict password …
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End User Experience

During the deployment of Entra ID we noticed that end users are much more receptive to the application SSO portal than originally thought. They enjoy portal that allows usage of all relevant applications with one username and password. Productivity has been up for IT staff and end users as …
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Deployment

We use Active Directory for our underlying identity and integrate Entra ID into that. We have on-prem data centers as well as public cloud configurations using these technologies to underpin our identity.
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Multi-App Security

We use Entra ID as our primary means of integrating our identity with many products, both legacy on-prem as well as other cloud SaaS solutions. This allows SSO and Multifactor abilities to monitor and protect.
Cloud products like Workday and Salesforce work well with Entra ID as well as on-prem …
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Multi-App Security

We use Entra ID for SSO for any app that we can integrate with. Most apps can.
SaaS apps connected to Entra include: Sage Intacct, Salesforce, Blackbaud CRM, Microsoft Dynamics, Ceridian Dayforce, Citrix, and others.

We have some in house developed products running on prem connected to Entra ID.
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Deployment

We have both an onsite server running the cloud provisioning agent and cloud identities. Our onsite server syncs with the Entra ID to provide single sign on for Microsoft services. This allows us to use a single password for signing in to on premise resources as well as cloud resources such as …
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End User Experience

There have been some changes since they moved from Azure AD. There are inconsistencies in the interface from what we were originally familiar with in Azure AD. Microsoft has changed the location of several items and we have been overall disappointed with the transition and functionality of Entra …
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Deployment

All of our identities are in the cloud. I wouldn't really consider maintaining our credentials and managing these systems on-prem, at this point. I'd rather rely on Microsoft Entra ID to house our data securely and reliably, than try to do it ourselves. Happy to outsource as many of our IT …
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End User Experience

Yes, our users are happy about being able to quickly and easily login to multiple MS apps and SAAS apps with a single set of credentials. It definitely saves time.
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Deployment

Onprem Identities which gets synced to Azure Cloud via Azure AD AD-Connect. We have multiple domain controllers in multiple locations so identities in On-prem gets replicated across all DCs and then they gets synced to cloud via Azure AD connect agent. So Hybrid model of deployment is what we have.
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Deployment

We are a holdings company that has approximately 30 companies under our umbrella. Some of our companies are using an on-prem (hybrid) domain and some are cloud-only. The intent is to move all of our companies to cloud-only in the near future, but in the meantime Entra provides us the flexibility …
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Multi-App Security

Yes, we currently have implemented Meraki sign-ins into Entra ID. This enables us to leverage security groups to grant access to the administration portal for the Meraki devices. This application shows up when a user logs into their M365 dashboard (after the app has been assigned to them). They …
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End User Experience

As with any change that gets implemented, end users will typically have an adjustment period. I believe that inherently people don't like change, so adoption of new products/processes can cause confusion or frustrations. Overall, we had some initial grumblings about changes to the sign-in process, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

View all pricing

Premium P1

$6.00

Cloud
per user/per month

Premium P2

$9.00

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

AD FS to Microsoft Entra | How to migrate cloud apps

YouTube

Microsoft Entra ID Beginner's Tutorial (Azure Active Directory)

YouTube

Introducing Microsoft Entra

YouTube
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.6
Avg 8.1
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Product Details

What is Microsoft Entra ID?

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

Microsoft Entra ID safeguards organizations with a cloud identity and access management solution that connects employees, customers, and partners to their apps, devices, and data. Features include:

  • Secure adaptive access: Protects access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience.
  • Seamless user experiences: Provides an easy sign-in experience across a multicloud environment to keep users productive, reduce time managing passwords, and increase productivity.
  • Unified identity management: Manages identities and access to all applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.


What is Microsoft Entra ID?
What is Conditional Access in Microsoft Entra ID?
What is Microsoft Entra ID Protection?


Microsoft Entra ID Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

Microsoft Entra ID Video

Authentication fundamentals: The basics | Azure Active Directory

Microsoft Entra ID Competitors

Microsoft Entra ID Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Microsoft Entra ID Downloadables

Frequently Asked Questions

Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

JumpCloud are common alternatives for Microsoft Entra ID.

Reviewers rate Multi-Factor Authentication highest, with a score of 9.2.

The most common users of Microsoft Entra ID are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(431)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Efficient User Management: Users have expressed satisfaction with the system's efficiency in maintaining users in Azure AD, enabling both enabled and disabled states while seamlessly provisioning user data from various applications to Active Directory through integration. Additionally, the utilization of Microsoft Graph APIs for assigning default groups and organizational units has been noted as a valuable feature that enhances user management capabilities.

Intuitive Interface: The straightforward organization and ease of use of the system have been commended by reviewers for its intuitive nature, making it user-friendly and convenient for navigation purposes. This simplicity aids users in efficiently completing tasks within the system, contributing to a positive overall user experience.

Enhanced Security Features: Reviewers appreciate the robust security measures integrated into the system, including biometric authentication features like facial recognition and fingerprint scanning. Furthermore, functionalities such as multi-factor authentication are highlighted as crucial components that streamline access control processes and bolster security protocols within the system.

Confusing Terminology and Documentation Challenges: Users have encountered difficulties understanding the terminology and relationship between service accounts, service principles, and applications in Entra ID. They have noted a lack of clear documentation contributing to this issue.

Lack of Transparency in Updates and Communication: Users feel that Microsoft should enhance transparency by informing users about changes across all services beforehand to prevent confusion. They highlighted how small alterations in the environment can lead to uncertainty without proper communication.

Complexity of Entra ID Dashboard and Cost Concerns: The current Entra ID dashboard is perceived as more intricate compared to its predecessor, prompting requests for a simpler interface. Additionally, users expressed discontent over the removal of certain components like governance modules post-transition to Entra ID due to associated costs.

Reviews

(1-22 of 22)
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Microsoft Entra ID for business

Rating: 9 out of 10
Incentivized
June 13, 2024
Verified User
Vetted Review
Verified User
Microsoft Entra ID
3 years of experience
Support Rating
3
Support is outsourced to other countries and the language/accent gap can be a difficult to navigate sometimes. Support seems very canned and generic.

Microsoft Entra ID is a great identity solution.

Rating: 9 out of 10
Incentivized
June 08, 2024
Verified User
Vetted Review
Verified User
Microsoft Entra ID
3 years of experience
Support Rating
7
Microsoft support seems easily challenged by complex support issues. However other mechanisms give us ability to contact other engineers that can provide better support at a higher architectural perspective.

Azure Active Directory = Microsoft Entra ID

Rating: 9 out of 10
Incentivized
June 05, 2024
Verified User
Vetted Review
Verified User
Microsoft Entra ID
5 years of experience
Support Rating
9
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had.

Microsoft Entra ID

Rating: 10 out of 10
Incentivized
June 04, 2024
ic
ian cambra
Network System Administrator
Mission Healthcare (Hospital & Health Care, 1001-5000 employees)
Vetted Review
Verified User
Microsoft Entra ID
5 years of experience
Support Rating
10
support has been awesome

Microsoft Azure Active Directory Review

Rating: 9 out of 10
December 29, 2022
Support Rating
9
The depth of the product and its services offering, security at par and all security standards are followed, quick turnaround time which helps an organization to take quick decisions, visible ROI, and value for money. It is available in all sizes (Small, Mid, Large), and reduction in day-to-day operational costs helps administrators to focus on other critical areas.

A maturing product with a lot of potetial

Rating: 8 out of 10
Incentivized
March 20, 2020
Verified User
Vetted Review
Verified User
Microsoft Entra ID
2 years of experience
Support Rating
6
Support is handled offshore and you must send in a request and then schedule a callback. Near real-time support is very problematic. Additionally, you will go through the tiering system. Level one staff at Microsoft have a lot of checkboxes to go through before you are handed to the next tier.

Communication with offshore tech support is a true challenge.

Solid, secure, stable and indispensable product.

Rating: 10 out of 10
Incentivized
March 13, 2020
Verified User
Vetted Review
Verified User
Microsoft Entra ID
10 years of experience
Support Rating
8
I have no personal experience with support. But according to my colleagues it was good. I've not asked in more detail, so my answer may not reflect their actual experience. "Good" to me means "at least an 8."

GREAT for cloud and certain environments but lacks a bit in options

Rating: 7 out of 10
Incentivized
February 26, 2020
Verified User
Vetted Review
Verified User
Microsoft Entra ID
8 years of experience
Support Rating
5
I am giving this a 5 (middle of scale - neither great nor terrible) as it's N/A for me as I've never had to open a support ticket related to Azure Active Directory. Never had an issue or outage that required a ticket. In general of MS support system and KB, I will say that in general they are not great (maybe a 6 or 7 out of 10).

Azure AD is the core of your digital business - just like any Identity Management System would be.

Rating: 8 out of 10
Incentivized
January 30, 2020
MV
Matt Varney
Intranet Administrator
KCTCS (Higher Education, 5001-10,000 employees)
Vetted Review
Verified User
Microsoft Entra ID
20 years of experience
Support Rating
9
Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.

The Inside Scoop - Azure AD

Rating: 9 out of 10
Incentivized
November 12, 2019
JF
John Fester
IT Manager
Travel Planners International (Leisure, Travel & Tourism, 1001-5000 employees)
Vetted Review
Verified User
Microsoft Entra ID
9 years of experience
View profile
Support Rating
7
I mean, it is Microsoft. So contacting them for support is nearly the last resort. You'll go to forums and TechNet long before contacting Microsoft. This is where other companies shine above Microsoft, because they have support to offer. You will find more online support for Azure than for other companies, primarily because it is so widely used. Techs like helping other techs. With the number of companies using Azure, there is a tremendous amount of support found online on many websites. If you cannot find your question already answered somewhere, guaranteed someone will answer your posted question within hours.

Great web-based product

Rating: 8 out of 10
Incentivized
November 07, 2019
JA
Jonathan Ayers
Desktop Special Delivery (on-site at GE Salem)
CompuCom (Information Technology and Services, 10,001+ employees)
Vetted Review
Verified User
Microsoft Entra ID
10 years of experience
View profile
Support Rating
8
Microsoft's product support is second to none. This is a trend I've seen with most of the Microsoft products I've used.

A good foundation for your cloud needs

Rating: 9 out of 10
Incentivized
October 16, 2019
Verified User
Vetted Review
Verified User
Microsoft Entra ID
4 years of experience
Support Rating
9
Microsoft support is great. Though the first call to support is sometimes a hit-or-miss as sometimes the person is not knowledgeable enough or doesn't understand the question and/or what steps you already have done. But overall our experience with Microsoft Azure Active Directory support is good.

Azure Active Directory works well to securely move into the cloud

Rating: 8 out of 10
Incentivized
September 24, 2019
JU
Jane Updegraff
Senior Systems Administrator
DRT Holdings, Inc. (Aviation & Aerospace, 501-1000 employees)
Vetted Review
Verified User
Microsoft Entra ID
24 years of experience
View profile
Support Rating
10
I've only had to open a few support cases with Microsoft for Azure AD. In each time it was because there was a sync error between our on-premise database (the local copy of the AD) and Azure's copy. The AAD copy of the AD has some user and computer attributes that admins can't change using the AAD console. But that's so that we, as humans, don't accidentally break the database. Whenever there has been a sync conflict that i could not resolve following there (usually excellent) instructions for doing so, I have opened a support case. I can count those cases on one hand after nearly three years of lice production use of AAD. Each of those cases was resolved within a few days and in no circumstance was the affected user or computer unable to authenticate, although they may have been unable to access their email for a brief period during the troubleshooting. It's quite a bit better than other Microsoft support, in my opinion.
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