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technology

Consumer Trends

What consumers' Cash App behavior reveals about modern dining trends

 By Joe Guszkowski on Oct. 21, 2024

Crumbl cookies, matcha and “girl dinner” are red hot this year, according to peer-to-peer transactions on the payment app.

Technology

3 reasons to be long on restaurant delivery

 By Joe Guszkowski on Oct. 18, 2024

Tech Check: If you think the business is booming now, just wait until these tailwinds kick in. There's just one thing giving us pause.

Technology

Biden administration issues guidelines for employers' use of AI

By Peter Romeo on Oct. 17, 2024

The "high-road" practices are recommendations rather than enforceable rules, with an emphasis on protecting workers above all else.

Technology

Robot-run restaurants are coming to Walmart

By Joe Guszkowski on Oct. 17, 2024

Digital food court Ghost Kitchen Brands has tapped RichTech Robotics to operate 20 of its Walmart outlets, which will include a beverage-making robot.

Technology

Uber Eats users can now create 'best of' restaurant lists

By Joe Guszkowski on Oct. 16, 2024

The new feature launched Wednesday in New York and Chicago with support from local food influencers. It’s the delivery app’s first foray into user-generated content.

Financing

How to use customer reviews to your advantage

By Jonathan Maze on Oct. 16, 2024

A Deeper Dive: Avi Goren, cofounder and CEO of the hospitality technology company Marqii, joins the podcast to discuss online customer reviews and how to use them.

Technology

Grubhub keeps shrinking, and that's kind of the point

By Joe Guszkowski on Oct. 16, 2024

Parent JustEatTakeaway is focusing on profits over growth in North America and is limiting its investments in its U.S. third-party delivery business.

Emerging Brands

Wonder gets a toehold in convenience stores with Cumberland Farms

By Joe Guszkowski on Oct. 15, 2024

The fast-growing digital food hall chain opened an outlet inside a Cumberland Farms, and a second location of the c-store chain is offering three Wonder brands as hot food options.

Technology

A fake restaurant raises real trust issues for AI

By Joe Guszkowski on Oct. 14, 2024

Tech Check: The self-proclaimed No. 1 restaurant in Austin, Texas, doesn’t actually exist. It highlights one of the problems with AI.

Marketing

How Facebook and Instagram are courting restaurant marketers

By Joe Guszkowski on Oct. 10, 2024

At a gathering for restaurants at Meta’s Chicago headquarters, the social media giant made its pitch for how it can help brands reach more customers.

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