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E-Filing Service Desk

Contact us

The E-Filing Service Desk provides members of the public with E-Filing system support.  The E-Filing Service Desk is available to handle your support requests Monday-Friday from 7am to 7pm Eastern Time (ET), not including federal holidays.

  • You can email our E-Filing Service Desk support at [email protected]
  • You can call a Service Desk Agent at 1-913-728-0634 

If we are unable to answer your telephone call immediately, an E-Filing Service Desk Agent will return your call as soon as possible.  Most responses will occur on the same business day during our hours of operation from 7am to 7pm Eastern Time.  Support requests that are received after 7pm Monday – Friday, on weekends, or on holidays, will be responded to on the next business day.

When we receive your call or email, the E-Filing Service Desk will record your support request and provide you with a ticket number.  When your support request is resolved, please complete the customer satisfaction survey that will be sent to you.  

We look forward to assisting you and receiving your feedback about our services.

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If you need support with accessing your user account, there may be an issue with your LOGIN.GOV user account or password.  The fastest way for you to resolve these issues is to access the LOGIN.GOV website for support.  Please click the links below for help with your LOGIN.GOV user account and password.