We turn your learning initiatives into business outcomes
Achieving success requires more than software
At Intellum, we go beyond consulting to focus on delivering measurable business outcomes. Our strategic consulting and managed services guide you through every phase of your education initiative—development, execution, and continuous improvement—by leveraging:
- Over 20 years of innovation and delivery
- The expertise of the industry’s most experienced practitioners
- Insights from over 30 million users
- Best practices from leading global brands
- Cutting-edge research in learning science
Our goal is simple: to ensure your customer and partner education initiatives deliver the business results that matter most to your organization.
The smartest way to educate your customers and partners
Whether you’re launching a new customer or partner education initiative, expanding an existing program, or enhancing performance, Intellum’s experts are here to help you succeed.
Intellum can help
Our team of seasoned customer and partner education experts will dive deep into your audience’s needs and your business goals, helping you build a solid foundation for a successful education program that delivers measurable results.
From the ground up
For organizations new to customer or partner education, Intellum offers high-level, strategic program consulting. We help identify key audiences, their unique needs, the best learning modalities, measurement strategies, roles and responsibilities, and external vendors like content development agencies to ensure a strong foundation for your program.
New initiatives in existing programs
When you’re expanding an existing education program, Intellum’s experts are ready to help. Whether you’re launching a certification program or targeting new customer or partner audiences, we provide the insights and best practices needed to give your new initiative a competitive edge.
Performance improvement
Even the best-developed education initiatives sometimes need a performance boost. Our team will analyze your content and engagement strategies, evaluate performance, and identify quick-win improvements to help you maximize results.
Dedicated platform specialists
Leverage the deep expertise of our platform specialists. By introducing a full-time, dedicated Intellum Platform Specialist, you’ll elevate the management and administration of your education environment to new heights.
Our dedicated Platform Specialists are Intellum FTEs who augment your existing team, can live with us or with you, and own day-to-day management and administration of the Intellum Platform.
From optimization to administration
Our comprehensive approach to strategic consulting and managed services guides you through the continuous improvement of your customer and partner education program, ensuring it delivers business impact through:
- Consistent implementation of new features and functionality
- Expert project management and quality assurance
- Content oversight and audience engagement strategies
- Ongoing improvement of personalization and automation
- Detailed performance tracking, reporting, and data visualization
- Regular stakeholder collaboration and check-ins
- Consistent branding and user experience
Ready to elevate your customer and partner education initiatives?
Let’s take your program to the next level and drive the business results that matter.
