What follows is a short extract from the recent "Soul of the New Machine" human rights/technology conference hosted by UC Berkeley, in which I explain my theory of the Social Mobile Long Tail.
This video is also available on the FrontlineSMS Community pages
A full video of the session - PDA's and Phones for Data Collection - which includes presentations from InSTEDD, Ushahidi, DataDyne and Salesforce.com, is available via the FORA.tv website.