Skip to content

How to contact the Bay Area News Group

Main phone numbers and addresses

The Mercury News: 408-920-5000 (voice)
75 E. Santa Clara St.
Suite 1100
San Jose, CA 95113

East Bay Times: 925-935-2525

208 Lindbergh Avenue
Livermore, CA 94551-9512

 


Newspaper and digital subscriptions customer service:

To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or online via the My Account site.

Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.

Subscription Terms:

All Access & Print per week:
$45.00 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$8.50 for Digital

Print & Basic Digital:
$44.90 for 7-day
$19.40 for 4-day (Thursday through Sunday)
$10.80 for Sunday

Print only per week:
$44.75 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday

Arbitration and Refund policy

The Mercury News:

East Bay Times:


Digital and print advertising:


Reaching the newsroom:

Newsroom — 408-920-5444
News tips, local news — [email protected]
Sports — [email protected], 408-920-5830
Photo reprints — [email protected]


Executives


News Executives/Department Heads


Management

Executive Editor
408-920-5456
Senior Editor
408-920-5307
Managing Editor – Digital
408-271-3747
Managing Editor – Content
408-920-5336
Huynh, Jacqueline
Office Manager
408-920-5865
[email protected]

Bay Area Focus

Bay Area Focus editor
925-943-8227
Science reporter
408-859-5306
News researcher/archivist
510-208-6420
Natural resources and environment reporter
408-920-5045
Reporter
408-278-3409
Reporter
408-920-5782
Transportation reporter

Community Projects

Community Projects director – Wish Book/Share the Spirit
925-655-8355

Digital/Interactive

Engagement editor
925-943-8313
National news and wire editor
925-945-4770
Online producer
408-920-5330
Online producer
408-920-5321
Online producer
925-943-8042

Lifestyle & Entertainment

Features editor
925-977-8568
Assistant Features editor
530-949-0271
Events
925-945-4785
Arts and Entertainment editor
510-293-2461
Celebrity reporter
925-943-8254
Food reporter
408-920-5960

Housing & The Economy

Business reporter
408-859-5167
Tech culture reporter
408-920-5011
Housing/Economy editor
408-920-5077

Local News

South Bay editor
408-920-5778
Santa Clara County, Cupertino & Santa Clara reporter
Santa Clara County Reporter
850-225-3993
Sunnyvale, Cupertino and Milpitas reporter
Berkeley, Richmond and East Shore reporter
Richmond and Berkeley reporter
Peninsula reporter
Assistant managing editor – Metro
South Bay metro columnist
408-920-5473
Contra Costa County editor
925-779-7178
Los Gatos and Saratoga reporter

Opinion / Editorial

Opinion Editor
925-943-8248

Print Production

Associate Editor
925-945-4707
Community publications
Community publications
510-748-1659​
Community publications
Business
925-952-2649

Breaking News

Breaking news editor
Reporter – East Bay Courts
925-779-7174
Breaking news reporter
408-920-5006
Breaking news reporter – Alameda County/Oakland
510-208-6443
Breaking news reporter – Contra Costa County
925-945-4789
Senior breaking news editor
925-943-8013
Senior breaking news reporter
408-920-5836
Criminal justice and public safety reporter
408-920-5002
News director
925-952-2623
Breaking news reporter
Breaking news reporter

Sports

High school sports editor
San Francisco 49ers reporter
Sports enterprise and general assignment reporter
Deputy Sports Editor
925-943-8392
Assistant sports editor
High school sports editor
SF Giants reporter
Pac-12 Hotline / College sports reporter

Visuals

Photographer
510-390-2353
Photographer
510-390-2354
Photo assignment editor
925-847-2168
Graphic artist
925-943-8226
Photographer
925-943-8358
Assistant managing editor – A1 and Visuals
925-977-8527
Photographer
408-590-0235
Photographer
408-590-0236
Senior photo editor
510-208-6474
Senior multimedia editor
408-590-0190
Photographer
510-208-6438
Graphics director
408-920-5496