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iPlayer help home
Smart TV and games console issues
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Smart TV and games console issues
How do I switch BETA mode on or off on connected TVs and games consoles?
Why is the audio out of sync on my Amazon Fire TV Stick?
Why is the volume so low on my Xbox console?
Why does 'Watch from the Start' not show the beginning of the programme on my TV?
How do I find or update BBC iPlayer on YouView?
Where can I find system information for my connected TV or games console?
Why can't I watch live TV streams on my TV?
Why am I having problems with my Chromecast?
Will updating the software on my TV provide a better BBC iPlayer experience?
Why is there no sound on my YouView box?
Why doesn't BBC iPlayer fit on my Roku or NOW TV screen?
What should I do if I can't access BBC iPlayer on my PlayStation?
How do I remove the Live Restart notification from my TV?
Troubleshooting problems on connected TVs and games consoles
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