CN110931011A - AI intelligent voice interaction method applied to intelligent retail equipment - Google Patents
AI intelligent voice interaction method applied to intelligent retail equipment Download PDFInfo
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- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
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Abstract
The invention relates to the technical field of unmanned retail, and discloses an AI intelligent voice interaction method applied to intelligent retail equipment. The output end of the camera is connected with the input end of the image recognition processing module, the output end of the earphone is connected with the input end of the voice input processing module, the input end of the control module is simultaneously connected with the output ends of the background information management module, the image recognition processing module and the voice input processing module, the output end of the control module is connected with the input end of the voice output processing module, and the output end of the voice output processing module is connected with the equipment body loudspeaker box. According to the invention, through voice interaction and control, the functionality of the intelligent retail equipment is enhanced, the technological sense of the intelligent retail equipment is enhanced, the interactivity of the intelligent retail equipment and a user is enriched, and the consumption experience of the user is improved.
Description
Technical Field
The invention belongs to the technical field of unmanned retail, and particularly relates to an AI intelligent voice interaction method applied to intelligent retail equipment.
Background
With the explosion of the unmanned retail industry, intelligent retail equipment is in force and gradually becomes a key component of the field of unmanned retail. The birth of the intelligent retail device provides more diversified consuming ways, more convenient consuming means and more pleasant consuming experience for consumers.
The intelligent retail equipment is a product which meets the requirements of customers, provides goods and obtains corresponding currency in an environment without manual intervention, and the usability and the intelligent degree of the functions of the intelligent retail equipment directly influence the consumption experience of consumers and further influence the development of the unmanned retail industry. However, the existing intelligent retail equipment has a single functionality, and the main function development angles are from operators or equipment developers, such as highly adaptive shelves, pure gravity identification, interference or prevention of radio frequency signal leakage, and the like, and the function development angles from consumers are seriously lacked.
Disclosure of Invention
The technical problem to be solved by the invention is as follows: the AI intelligent voice interaction method applied to the intelligent retail equipment enables the intelligent retail equipment to perform personalized voice conversation with a user, enhances man-machine interaction, stimulates the consumption desire of the user, and improves the consumption experience of the user.
In order to solve the technical problems, the invention adopts the following technical scheme:
an AI intelligent voice interaction method applied to intelligent retail equipment comprises a camera for collecting images, an image recognition processing module, a receiver for collecting sound, a voice input processing module, a background user information management module, a control module, a voice output processing module and a sound box for outputting sound by a user;
the output end of the camera is connected with the input end of the image recognition processing module and is used for collecting image information;
the output end of the image recognition processing module is connected with the input end of the control module and is used for recognizing and processing the acquired image information and transmitting the image information to the control module;
the output end of the receiver is connected with the input end of the voice input processing module and used for collecting voice information;
the output end of the voice input processing module is connected with the input end of the control module and used for recognizing, processing and transmitting the collected voice information to the control module;
the output end of the background user information management module is connected with the input end of the control module and is used for transmitting the collected background user information to the control module;
the control module receives and processes the image information recognition processing result transmitted by the image recognition processing module, the voice information recognition processing result transmitted by the voice input processing module and the background user information transmitted by the background user information management module;
the output end of the control module is connected with the input end of the voice output processing module and is used for converting the information transmitted by the control module;
the output end of the voice output processing module is connected with the input end of the sound box and used for outputting voice information.
Preferably, the background user information management module can store and query a user historical purchase record and analyze the user purchase habits.
Preferably, the image recognition processing module can perform image processing operations such as conversion and processing of image information acquired by the camera, package image digitization, image enhancement, image data encoding, and image recognition.
Preferably, the voice input module can convert and process the input sound signal, including sound preprocessing operations such as noise processing and spectrum analysis.
Preferably, the control module can identify the input image and voice, extract keywords and features, match the voice data with the data transmitted by the background user information management module for user information, and form personalized dialogue language conforming to the user and control output by combining the user purchasing habits conforming to the matching result.
Preferably, the background user information management module, the image recognition processing module, the voice output processing module, the control module and the voice output processing module may be integrated into a host and installed in the console.
Preferably, the receiver, the sound box and the camera are used as hardware equipment for man-machine interaction between the intelligent retail equipment and the user, and the installation positions of the hardware equipment are optimally adjusted according to the scene of the layout of the intelligent retail equipment, so that the equipment can acquire user information to the maximum extent.
The invention has the beneficial effects that:
according to the invention, through voice interaction control, the functionality of the intelligent retail equipment is enhanced, the technological sense of the intelligent retail equipment is enhanced, the interactivity of the intelligent retail equipment and a user is enriched, the consumption experience of the user is improved, and a reliable equipment foundation is provided for the unmanned retail industry.
Drawings
FIG. 1 is a schematic structural diagram of an AI intelligent voice interaction method applied to an intelligent retail device according to the invention;
fig. 2 is a schematic diagram of the installation of the components of the AI intelligent voice interaction method applied to the intelligent retail device in the intelligent retail device.
Wherein: 1. a camera; 2. a handset; 3. a sound box.
Detailed Description
The following detailed description of the preferred embodiments of the present invention, taken in conjunction with the accompanying drawings, will make the advantages and features of the invention easier to understand by those skilled in the art, and thus will clearly and clearly define the scope of the invention.
Referring to fig. 1 and 2, an embodiment of the present invention includes:
an AI intelligent voice interaction method applied to intelligent retail equipment comprises a camera for collecting images, an image recognition processing module, a receiver for collecting sound, a voice input processing module, a background user information management module, a control module, a voice output processing module and a sound box for outputting sound by a user;
the output end of the camera is connected with the input end of the image recognition processing module and is used for collecting image information;
the output end of the image recognition processing module is connected with the input end of the control module and is used for recognizing and processing the acquired image information and transmitting the image information to the control module;
the output end of the receiver is connected with the input end of the voice input processing module and used for collecting voice information;
the output end of the voice input processing module is connected with the input end of the control module and used for recognizing, processing and transmitting the collected voice information to the control module;
the output end of the background user information management module is connected with the input end of the control module and is used for transmitting the collected background user information to the control module;
the control module receives and processes the image information recognition processing result transmitted by the image recognition processing module, the voice information recognition processing result transmitted by the voice input processing module and the background user information transmitted by the background user information management module;
the output end of the control module is connected with the input end of the voice output processing module and is used for converting the information transmitted by the control module;
the output end of the voice output processing module is connected with the input end of the sound box and used for outputting voice information.
Preferably, the background user information management module can store and query a user historical purchase record and analyze the user purchase habits.
Preferably, the image recognition processing module can perform image processing operations such as conversion and processing of image information acquired by the camera, package image digitization, image enhancement, image data encoding, and image recognition.
Preferably, the voice input module can convert and process the input sound signal, including sound preprocessing operations such as noise processing and spectrum analysis.
Preferably, the control module can identify the input image and voice, extract keywords and features, match the voice data with the data transmitted by the background user information management module for user information, and form personalized dialogue language conforming to the user and control output by combining the user purchasing habits conforming to the matching result.
Preferably, the background user information management module, the image recognition processing module, the voice output processing module, the control module and the voice output processing module may be integrated into a host and installed in the console.
Preferably, the receiver, the sound box and the camera are used as hardware equipment for man-machine interaction between the intelligent retail equipment and the user, and the installation positions of the hardware equipment are optimally adjusted according to the scene of the layout of the intelligent retail equipment, so that the equipment can acquire user information to the maximum extent.
For example, when a user enters a camera detection area of the intelligent retail equipment, the system can automatically acquire image information of the user, the system can actively carry out voice communication with the user according to the acquired user information, and when the user scans the two-dimensional code on the intelligent retail equipment and the scanning is successful, the intelligent retail equipment is unlocked and the user is prompted to open a gate of the equipment through voice. At this time, the system further performs personalized man-machine interaction with the user according to the user information such as the user historical purchase record and the like stored in the background user information management module, wherein the personalized man-machine interaction comprises the steps that the home page of the intelligent retail equipment displays commodities which the user may like, and related preferential activities of the voice interaction user like products and the like. Furthermore, when the user speaks the desired content, such as the name of a specific commodity, the price of the specific commodity, the introduction of the specific commodity, the latest sold commodity, the future weather condition, even the coupon of the commodity, etc., the system can recognize and output the corresponding result through the equipment sound box.
It should be noted that, in the above system embodiment, each included unit is only divided according to functional logic, but is not limited to the above division as long as the corresponding function can be implemented; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
In addition, those skilled in the art will appreciate that all or part of the steps in the method for implementing the embodiments described above can be implemented by hardware related to program instructions.
The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise embodiments disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.
Claims (7)
1. An AI intelligent voice interaction method applied to intelligent retail equipment is characterized in that: the system comprises a camera for collecting images, an image recognition processing module, a receiver for collecting sound, a voice input processing module, a background user information management module, a control module, a voice output processing module and a sound box for outputting sound by a user;
the output end of the camera is connected with the input end of the image recognition processing module and is used for collecting image information;
the output end of the image recognition processing module is connected with the input end of the control module and is used for recognizing and processing the acquired image information and transmitting the image information to the control module;
the output end of the receiver is connected with the input end of the voice input processing module and used for collecting voice information;
the output end of the voice input processing module is connected with the input end of the control module and used for recognizing, processing and transmitting the collected voice information to the control module;
the output end of the background user information management module is connected with the input end of the control module and is used for transmitting the collected background user information to the control module;
the control module receives and processes the image information recognition processing result transmitted by the image recognition processing module, the voice information recognition processing result transmitted by the voice input processing module and the background user information transmitted by the background user information management module;
the output end of the control module is connected with the input end of the voice output processing module and is used for converting the information transmitted by the control module;
the output end of the voice output processing module is connected with the input end of the sound box and used for outputting voice information.
2. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the background user information management module can store and inquire the historical purchase records of the user and analyze the purchase habits of the user.
3. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the image recognition processing module can convert and process image information acquired by the camera, and perform image processing operations such as block image digitization, image enhancement, image data coding, image recognition and the like.
4. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the voice input module can convert and process input voice signals, and comprises voice preprocessing operations such as noise processing and spectrum analysis.
5. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the control module can identify the input image and voice, extract keywords and features, match the voice data with the data transmitted by the background user information management module for user information, and form personalized dialogue language conforming to the user and control the output by combining the user purchasing habits conforming to the matching result.
6. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the background user information management module, the image recognition processing module, the voice output processing module, the control module and the voice output processing module can be integrated into a host and installed in the center console.
7. The AI intelligent voice interaction method of claim 1 applied to an intelligent retail device, wherein: the earphone, the sound box and the camera are used as hardware equipment for man-machine interaction between the intelligent retail equipment and the user, and the installation position of the hardware equipment is optimized and adjusted according to the layout scene of the intelligent retail equipment, so that the equipment can acquire user information to the maximum extent.
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Application publication date: 20200327 |