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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

HFS Application Agents

​HFS Application Agents (HFSAAs) help families to apply for All Kids, FamilyCare, and Moms & Babies. HFSAAs are community-based organizations, including faith-based organizations, day care centers, local governments, unions, medical providers and licensed insurance agents. An Application Agent Agreement with HFS allows agency staff to provide technical assistance in completing online and paper application and redetermination forms for individuals or families interested in receiving health, SNAP or TANF benefits.

HFS Application Agents can register to receive e-mail notification when new HFS Application Agent Instructions and Alerts are posted to the Web site, by completing the HFS Application Agents E-mail Notification Request.

HFS Application Agent Training Webinar

Thursday, February 8, 2024 10:00 AM - 12:00 PM (UTC-06:00) Central Time (US & Canada)

Registration Link

Agent Information

Guides and Job Aids for HFS Application Agents


 

All Kids Hotline 1-866-ALL-KIDS (1-866-255-5437)

TTY: 1-877-204-1012