1. Collection, Processing and Use of Personal Data |
1.1 |
The categories and extent of personal data we collect depend on which services you use through Yang Ming and the YM website, or by the nature of your intercourse with us. Most of our services and intercourse do not require registration or your personal data. However, your personal data is needed when you request certain functionalities, services or for the purpose of satisfying mutually agreed-upon needs. The data we obtain will enable us to provide the requested services or begin the relevant procedures. |
1.2 |
We collect your personal data in the following methods. |
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1.2.1 |
You may be required to provide personal data or fill out online forms when you request our services or certain functionalities on the YM website. This will enable us to begin the creation of your identity on YM website. The personal data thus collected usually includes but is not limited to name, mailing address, email address or phone number, as well as any information that can help us to identify you. We do not, however, collect personally identifiable information (PII) of visitors to YM website. |
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1.2.2 |
We use cookies and related technologies to collect necessary technical information about your device and browsing activity when you use our online services or visit the YM website. For details, please refer to Clause 2 of this Policy. |
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1.2.3 |
Before collecting your personal data, we may inform you via written document or electronically about the matters required by law, and proceed to collect, process and use your personal data accordingly. |
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1.3 |
We collect your personal data mainly to provide quality services, conduct marketing analysis, as well as but is not limited to the following. |
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1.3.1 |
Customize our services as per the customer’s needs. |
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1.3.2 |
Allow Yang Ming and its agents to provide services. |
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1.3.3 |
Contact you via email, telephone and other means. |
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1.3.4 |
Improve service quality (including website security, functionalities and efficiency) and provide optimal personalized services. |
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1.3.5 |
Measure, tally and analyze usage. |
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1.3.6 |
Handle and provide online/website services, including online instant service and notification service. |
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1.3.7 |
Account management. |
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1.3.8 |
Fulfill our legal and/or contractual obligations, conduct compliance reviews and exercise legal rights. |
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1.3.9 |
Satisfy mutually agreed-upon needs. |
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1.4 |
We will process and use your personal data within the scope and period necessary for the purpose of collecting such data. This period refers to the time from the initial contact for contractual transactions or services, through the negotiation stage and the duration of a contract or that of other specific purposes, to the extinguishment of the purpose of collected personal data, the retention period as stipulated by individual contract or applicable laws, the retention period as necessitated for conducting business, or any date agreed by you (the later shall prevail). |
1.5 |
Within the scope and period necessary for the aforementioned purposes, we may provide your personal data to Yang Ming Group’s businesses, agents, suppliers or other partners. Such provision may occur across countries to allow for necessary processing of said data, facilitate relevant services or satisfy relevant needs. Compliance with this Policy is required of all. We may use your personal data in the areas where Yang Ming or the aforementioned Yang Ming Group’s businesses, agents, suppliers or other partners are located or provide services. |
1.6 |
Apart from the aforementioned purposes and the methods therefor, we will not disclose your personal data to any third party not related to our routine business activities, the services provided or transactions conducted via the YM website or the specified needs between us before seeking your consent, except where such disclosure is required by laws, regulations or an order given by competent authorities. |
1.7 |
We may not be able to provide you with the services needed or satisfy our mutually agreed-upon needs if you cannot provide your personal data as we request or required by applicable laws, or the data provided is incomplete or inaccurate. We may also reject or cancel our services to you and/or intercourse with you if you fake another person’s identity in the personal data you provide, or the data provided disrupts social order and good customs, infringes on others’ rights, or is likely to violate other laws where you should bear all the legal liabilities therefor. |