All services with one user login

Use your Business Account credentials to access any WithSecure service. You will be automatically logged in, so there's no need to sign in again.

Elements Security Center

Elements Security Center is a user portal for WithSecure's cloud-based platform, which provides a full range of cyber security capabilities, serving your end-to-end security management needs from a single portal.

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eService Portal

The WithSecure eService Portal is a support case management portal that allows customers with advanced or premium support contracts to submit and follow up on their support tickets and access self-service options or knowledge bases.

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Partner Portal

The Partner Portal is an online service that allows WithSecure Partners acess to the tools that help them sell our solutions. See all your customers in one place, calculate offers and send orders easily through the Portal.

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Countercept Portal

The WithSecure Countercept portal allows users to access the managed detection and response service. It also provides access to advanced features, such as threat hunting dashboards, attack timelines, and threat actor profiles.

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Frequently Asked Questions

Use a different browser or a private window to log in if you have trouble. Check that you are using your Business Account username and password.

Note: The email address that you received in the welcome email is your username. If you have more than one Business Account, use the one that matches the email address of the specific Portal welcome email.

Find more information in support pages

To reset your password, click on the Forgot your password link on the login page.

Note: Your new password will apply to all other WithSecure portals that you use.

Log in to the portals with your Business Account credentials. Your email address is your username.

Note: Use the Forgot your password link on the login page to reset your password.

  1. Log in to the Elements Security Center 
  2. Click on the user icon in the top-right corner 
  3. Select My Settings
  4. Click on the Change button on the right side of the Multi-Factor Authentication Enabled text

Here you can remove current 2 factor authentication methods and add new ones. We recommend to have multiple methods enabled so that if for example your device with the authenticator app is lost, you can use another method to still log in and change settings. 

In case of breaking or losing device which served as authentication method for your account, please follow this guide.

How to reset two factor authentication (2FA) for a WithSecure Business Account (Elements, Partner Portal) user account if the mobile device with the authentication application has been lost - WithSecure Community

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