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    Contact Us 

    We are here to improve life and transform the future. And if we want to do this together with society, it is essential that we maintain open and transparent dialogue channels.  

    Here you will find all our contact channels. You may also fill out the online Contact Us form.  

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    Send your question 

    We will contact you soon. Temporarily, answers will be sent by SMS/message to the registered phone.

    Discover our other channels 

    Alô Ferrovias

    Use this channel for issues related to Passenger Trains (insert link to train page) and/or railway emergencies. 

    Contacts 

    0800 285 7000 
    0800 021 9934 (for the hearing impaired) 

    Community Relations 

    If you live in or are located in an area where Vale operates, you can contact the Community Relations professional in person, online or by phone. 

    Contacts 

    0800 039 6010
    0800 021 9934 (for the hearing impaired)  

    Reparation

    Use this channel to assist people who feel directly or indirectly affected by the Brumadinho dam failure, evacuations and preventive removals carried out in other Territories.  

    Contacts 

    0800 031 0831 

    Whistleblower Channel 

    Anyone, inside or outside the company, who wishes to report a case of suspicion or violation of our Code of Conduct may use Vale’s Whistleblower Channel. 
    The information is treated with secrecy and confidentiality.  
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    Canadian Contacts

    Toronto Area
    Ontario
    Manitoba
    Newfoundland & Labrador
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