A Conference Participant Summary contains an overview of
for a single participant of a conference call.
Using the Conference Participant Summary Resource, you can
Voice Insights Advanced Features must be active to use this API Resource.
The following table details the properties of a single Conference Participant Summary instance.
SID for this participant.
^CP[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
The unique SID identifier of the Conference.
^CF[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
Unique SID identifier of the call that generated the Participant resource.
^CA[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
The unique SID identifier of the Account.
^AC[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
Call direction of the participant; inbound or outbound.
inbound
outbound
Call status of the call that generated the participant.
answered
completed
busy
fail
noanswer
ringing
canceled
ISO alpha-2 country code of the participant based on caller ID or called number.
Boolean. Indicates whether participant had startConferenceOnEnter=true or endConferenceOnExit=true.
Add Participant API only. Estimated time in queue at call creation.
Add Participant API only. Actual time in queue in seconds.
The Jitter Buffer Size of this Conference Participant. One of large
, small
, medium
or off
.
large
small
medium
off
Twilio region where the participant media originates.
us1
us2
au1
br1
ie1
jp1
sg1
de1
The Conference Region of this Conference Participant. One of us1
, us2
, au1
, br1
, ie1
, jp1
, sg1
or de1
.
us1
us2
au1
br1
ie1
jp1
sg1
de1
The Call Type of this Conference Participant. One of carrier
, client
or sip
.
carrier
client
sip
Processing state of the Participant Summary. Will be in_progress
while data is being aggregated, timeout
if Twilio couldn't process the summary in 24hrs, and complete
once aggregations and analysis has ended.
complete
in_progress
timeout
Object containing information of actions taken by participants. Contains a dictionary of URL links to nested resources of this Conference Participant.
The URL of this resource.
GET https://insights.twilio.com/v1/Conferences/{ConferenceSid}/Participants/{ParticipantSid}
The unique SID identifier of the Conference.
^CF[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
The unique SID identifier of the Participant.
^CP[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
Conference events generated by application or participant activity; e.g. hold
, mute
, etc.
Object. Contains participant call quality metrics.
1// Download the helper library from https://www.twilio.com/docs/node/install2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";34// Find your Account SID and Auth Token at twilio.com/console5// and set the environment variables. See http://twil.io/secure6const accountSid = process.env.TWILIO_ACCOUNT_SID;7const authToken = process.env.TWILIO_AUTH_TOKEN;8const client = twilio(accountSid, authToken);910async function fetchConferenceParticipant() {11const conferenceParticipant = await client.insights.v112.conferences("CFXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")13.conferenceParticipants("CPXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")14.fetch();1516console.log(conferenceParticipant.participantSid);17}1819fetchConferenceParticipant();
1{2"participant_sid": "CPXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",3"label": null,4"conference_sid": "CFXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",5"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",6"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",7"call_direction": "outbound",8"from": "+10000000000",9"to": "+1000000001",10"call_status": "completed",11"country_code": "US",12"is_moderator": true,13"join_time": "2021-10-08T02:58:59Z",14"leave_time": "2021-10-08T03:00:02Z",15"duration_seconds": 64,16"outbound_queue_length": 0,17"outbound_time_in_queue": 965,18"jitter_buffer_size": null,19"is_coach": false,20"coached_participants": null,21"participant_region": "us1",22"conference_region": "us1",23"call_type": "carrier",24"processing_state": "complete",25"properties": {26"start_conference_on_enter": false,27"end_conference_on_exit": false,28"play_early_media": false,29"enter_muted": true,30"beep_on_enter": false,31"beep_on_exit": false32},33"events": {34"mute": [35163370513100036]37},38"metrics": {39"inbound": {40"total_packets_lost": 0,41"total_packets_received": 49,42"packet_loss_percentage": 0,43"jitter": {44"avg": 0.34,45"max": 0.5346},47"latency": {48"avg": 0,49"max": 050},51"mos": 4.452},53"outbound": {54"total_packets_lost": 0,55"total_packets_received": 126,56"packet_loss_percentage": 0,57"jitter": {58"avg": 0.01,59"max": 0.0160},61"latency": {62"avg": 0,63"max": 064},65"mos": 4.466}67},68"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants/CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"69}
GET https://insights.twilio.com/v1/Conferences/{ConferenceSid}/Participants
The unique SID identifier of the Conference.
^CF[0-9a-fA-F]{32}$
Min length: 34
Max length: 34
Conference events generated by application or participant activity; e.g. hold
, mute
, etc.
How many resources to return in each list page. The default is 50, and the maximum is 1000.
1
Maximum: 1000
The page token. This is provided by the API.
1// Download the helper library from https://www.twilio.com/docs/node/install2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";34// Find your Account SID and Auth Token at twilio.com/console5// and set the environment variables. See http://twil.io/secure6const accountSid = process.env.TWILIO_ACCOUNT_SID;7const authToken = process.env.TWILIO_AUTH_TOKEN;8const client = twilio(accountSid, authToken);910async function listConferenceParticipant() {11const conferenceParticipants = await client.insights.v112.conferences("CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")13.conferenceParticipants.list({ limit: 20 });1415conferenceParticipants.forEach((c) => console.log(c.participantSid));16}1718listConferenceParticipant();
1{2"meta": {3"page": 0,4"page_size": 25,5"first_page_url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants?PageSize=25&Page=0",6"previous_page_url": null,7"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants?PageSize=25&Page=0",8"next_page_url": null,9"key": "participants"10},11"participants": [12{13"participant_sid": "CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",14"label": null,15"conference_sid": "CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",16"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",17"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",18"call_direction": "outbound",19"from": "+10000000000",20"to": "+10000000001",21"call_status": "completed",22"country_code": "US",23"is_moderator": true,24"join_time": "2021-10-08T02:58:51Z",25"leave_time": "2021-10-08T02:59:55Z",26"duration_seconds": 65,27"outbound_queue_length": 0,28"outbound_time_in_queue": 3361,29"jitter_buffer_size": null,30"is_coach": false,31"coached_participants": null,32"participant_region": "us1",33"conference_region": "us1",34"call_type": "carrier",35"processing_state": "complete",36"properties": {37"start_conference_on_enter": true,38"end_conference_on_exit": false,39"play_early_media": true,40"enter_muted": false,41"beep_on_enter": false,42"beep_on_exit": false43},44"metrics": {45"inbound": {46"total_packets_lost": 0,47"total_packets_received": 70,48"packet_loss_percentage": 0,49"jitter": {50"avg": 0.41,51"max": 0.8452},53"latency": {54"avg": 0,55"max": 056},57"mos": 4.458},59"outbound": {60"total_packets_lost": 0,61"total_packets_received": 126,62"packet_loss_percentage": 0,63"jitter": {64"avg": 0.01,65"max": 0.0166},67"latency": {68"avg": 0,69"max": 070},71"mos": 4.472}73},74"events": null,75"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants/CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"76},77{78"participant_sid": "CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaab",79"label": null,80"conference_sid": "CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",81"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaab",82"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",83"call_direction": "outbound",84"from": "+10000000000",85"to": "+10000000002",86"call_status": "completed",87"country_code": "US",88"is_moderator": true,89"join_time": "2021-10-08T02:58:52Z",90"leave_time": "2021-10-08T02:59:54Z",91"duration_seconds": 63,92"outbound_queue_length": 0,93"outbound_time_in_queue": 321,94"jitter_buffer_size": null,95"is_coach": false,96"coached_participants": null,97"participant_region": "us1",98"conference_region": "us1",99"call_type": "carrier",100"processing_state": "complete",101"properties": {102"start_conference_on_enter": false,103"end_conference_on_exit": false,104"early_media": false,105"enter_muted": true,106"beep_on_enter": false,107"beep_on_exit": false108},109"metrics": {110"inbound": {111"total_packets_lost": 0,112"total_packets_received": 16,113"packet_loss_percentage": 0,114"jitter": {115"avg": 0.26,116"max": 0.45117},118"latency": {119"avg": 0,120"max": 0121},122"mos": 4.4123},124"outbound": {125"total_packets_lost": 0,126"total_packets_received": 42,127"packet_loss_percentage": 0,128"jitter": {129"avg": 0.03,130"max": 0.08131},132"latency": {133"avg": 0,134"max": 0135},136"mos": 4.4,137"tags": [138"silent"139]140}141},142"events": {143"mute": [1441633705131000145]146},147"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants/CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaab"148}149]150}
1// Download the helper library from https://www.twilio.com/docs/node/install2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";34// Find your Account SID and Auth Token at twilio.com/console5// and set the environment variables. See http://twil.io/secure6const accountSid = process.env.TWILIO_ACCOUNT_SID;7const authToken = process.env.TWILIO_AUTH_TOKEN;8const client = twilio(accountSid, authToken);910async function listConferenceParticipant() {11const conferenceParticipants = await client.insights.v112.conferences("CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")13.conferenceParticipants.list({14label: "PXXXXX",15limit: 20,16});1718conferenceParticipants.forEach((c) => console.log(c.participantSid));19}2021listConferenceParticipant();
1{2"meta": {3"page": 0,4"page_size": 25,5"first_page_url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants?Label=client&PageSize=25&Page=0",6"previous_page_url": null,7"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants?Label=client&PageSize=25&Page=0",8"next_page_url": null,9"key": "participants"10},11"participants": [12{13"participant_sid": "CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",14"conference_sid": "CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",15"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",16"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",17"call_direction": "outbound",18"from": "+10000000000",19"to": "+10000000001",20"call_status": "completed",21"country_code": "US",22"is_moderator": true,23"join_time": "2021-10-08T02:58:51Z",24"leave_time": "2021-10-08T02:59:55Z",25"duration_seconds": 65,26"label": "client",27"outbound_queue_length": 0,28"outbound_time_in_queue": 3361,29"jitter_buffer_size": null,30"is_coach": false,31"coached_participants": null,32"participant_region": "us1",33"conference_region": "us1",34"call_type": "carrier",35"processing_state": "complete",36"properties": {37"start_conference_on_enter": true,38"end_conference_on_exit": false,39"play_early_media": true,40"enter_muted": false,41"beep_on_enter": false,42"beep_on_exit": false43},44"metrics": {45"inbound": {46"total_packets_lost": 0,47"total_packets_received": 70,48"packet_loss_percentage": 0,49"jitter": {50"avg": 0.41,51"max": 0.8452},53"latency": {54"avg": 0,55"max": 056},57"mos": 4.458},59"outbound": {60"total_packets_lost": 0,61"total_packets_received": 96,62"packet_loss_percentage": 0,63"jitter": {64"avg": 0.01,65"max": 0.0166},67"latency": {68"avg": 0,69"max": 070},71"mos": 4.472}73},74"events": null,75"url": "https://insights.twilio.com/v1/Conferences/CFaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants/CPaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"76}77]78}