Welcome to the
Want to stay up to date on the latest industry trends and developments impacting the technology and services space? You’re in the right place.
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The Metrics That Matter: How AI Is Reshaping Sales in Tech
Discover how AI transforms tech sales in this insightful blog post based on the TSIA Podcast TECHtonic. Learn how verticalization, data-driven strategies, and digital-first sales approaches reshape sales models. Listen to the full podcast episode to gain actionable insights and stay competitive.
Cross-Functional
Executive Leadership
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The AI Native Sales Rep Playbook: Leveraging AI Tools for Revenue Growth
Discover how AI can drive revenue growth in your business. Learn how the AI Native Sales Rep Playbook helps companies streamline workflows, cut costs, and stay competitive with actionable insights and case studies. Join our Research Journey today!
CRO Council
October
Research Journeys
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Beyond High-Touch: Cost-Effective Customer Success Engagement Strategies in the Digital Age
Discover how to optimize customer success engagement strategies using AI and digital tools in our Research Journey, "Beyond High-Touch: Cost-Effective Customer Success Engagement Strategies in the Digital Age." Learn to balance automation and human touch to enhance customer satisfaction and reduce costs.
Customer Success
For executives
From Cost-Plus to Value-Based: The Pricing Evolution in Technology Services
Explore how the technology industry is shifting from traditional cost-plus to value-based pricing models. Learn why adapting your pricing strategy is crucial to avoid losing market share, revenue, and competitive edge. Join our Research Journey for insights that can transform your business.
Offering Management
For executives
Using AI to Enhance Customer Revenue Expansion
Learn how AI can enhance customer expansion and drive revenue growth. In this Research Journey, discover strategies to improve operational efficiency and predict customer needs using generative AI and machine learning.
Customer Growth and Renewal
For executives
Enhancing Professional Services With AI
Discover key strategies for integrating AI into professional services operations to improve resource management, customer experiences, and gain a competitive edge. Learn how to embrace AI while effectively maintaining a human-centric approach.
Professional Services
For Department Leaders
Enhancing Education Services with AI: How to Improve Content and User Experience
Discover how AI transforms education services with real-world insights from industry leaders like Blue Prism and SAP. Learn practical AI strategies to enhance content creation, improve user experience, and drive operational efficiency.
Education Services
For Department Leaders
The Future of B2B Customer Engagement: How AI Is Transforming the Buyer-Seller Relationship
Discover how AI reshapes B2B sales by streamlining decision-making and enhancing customer success. Learn how businesses can leverage AI to make data-driven sales decisions and prevent churn while sales professionals adapt to strategic roles.
Cross-Functional
For executives
What are Field Services?
Field services refers to any work conducted at a customer site where your products are installed. For example, in the enterprise IT, industrial equipment, and healthcare technology industries, field services involves managing the installation, maintenance, or repair of hardware or equipment installed “in the field”.
Field Services
For managers
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