Does what is says on the tin "if it came in a tin"
Updated July 02, 2024

Does what is says on the tin "if it came in a tin"

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Data Platform

Veeam has proven to be a fairly intuitive backup software that is much easier to use than some competing products. The software is user-friendly and is incredibly helpful in file recovery situations that require fast resolution. Our company replaced an outdated software with Veeam and are pleased with the results that we have seen even in just a few months we have been using their service. Veeam Back & Replication is our enterprise-wide backup product. We use it to backup all of our production servers, running Windows and Linux. We also use it to backup Oracle and SQL Databases and a number of other applications that are critical to our organization's needs. Both locally and at our remote sites. We have recently implemented Cloud storage in which the ability to do so was included within our current pricing model

Pros

  • Quick Backups
  • Easy to configure
  • Good Support & Training modules

Cons

  • Better reporting for all jobs
  • Endpoints and physical servers running Windows & Linux
  • Enterprise UNIX servers running Solaris & IBM AIX
  • In addition to back up, we also replicate some of these workloads
  • In addition to back up, we also snapshot some of these workloads
  • Cloud-hosted VMs within AWS or Azure
  • NAS filers
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Capacity Tier to store data within object storage for longer term retention
  • License portability as your environment needs change
  • Utilizing backup copies for secondary purposes via DataLabs
  • Immutable storage to protect against ransomware
  • “Instant” recovery or portability between platforms (physical > virtual > cloud-hosted)
  • Failover or recovery scripts/plans for orchestrated recovery
  • Immutable storage to protect against ransomware
approx 500 servers This is about what we expected when we purchased the product which has changed incrementally over the last few years as we move to a cloud based environment and decommission old servers, we have had to increase our licencing number on 2 occasions previously The compression of jobs has allowed us to increase this amount with our existing hardware
  • quick recovery model to recover critical systems
  • Application recovery such as Exchange, Active directory allows us to recover incorrectly deleted or quick returned staff
We used to use a couple of other solutions prior to veeam, these were direct to server or tape backups, they were clunky, slow and difficult to manage and took a lot of time to manage Under Veeam the process is automated, the feature set has improved significantly over each version without additional costs Experience before and after is night and day, Veeam has made backups managable and controllable
We have recently implemented our cloud functionality and will be looking to expand this to more devices in the coming weeks/months Overall setup was easy to do, however, on Blob storage having to use scale-out repositories rather than a standard copy over off a job seems an overly complicated and unnecessary way to do it, however once implemented the backup works well
File share backup solution is quick/simple however rarely used since we have implemented other tools such as shadow copies File restores in the past have recovered critical data due to accidental deletion or on one occasion a malware attack on our file server We were able to recover files quickly and efficiently to minimise loss of work for our staff
Overall Veeam is a much better product, however Azure Backup is included in the prize of the azure subscription

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

Had a number of server failures that we have used Veeam to restore, this has been a simple vm recovery process where downtime had to be kept to the minimum, and restores complete successfully and we were able to get back to production Guest file restore while it is a common use, is easily overshadowed (no pun intended) by shadow copies, an integrated solution into windows file servers with the same features would be interesting too see

Veeam Data Platform Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
9
Platform support
8
Retention options
10
Encryption
10

Using Veeam Data Platform

1 - Platform and Infrastructure
1 - General knowledge of the product
  • backup
  • security
  • piece of mind
Price for renewal is above what we are willing to pay so we have decided to move to azure cloud backup

Evaluating Veeam Data Platform and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Veeam Data platform was the market leader with a number of features and more importantly a very easy to follow and understand gui
look at a few more competitors

Veeam Data Platform Implementation

We setup veeam onto onprem servers using 2 phyiscal servers as immutable backup storage under linux

Guides were easy to follow to configure and setup
Change management was minimal

Veeam Data Platform Training

Yes, most if not all of the functions and features are self intuitive and can be learnt via guides over training

Configuring Veeam Data Platform

Don't run too many jobs at once, we stagger them to complete one after the other
No - we have not done any customization to the interface
No - we have not done any custom code

Veeam Data Platform Support

Never had to chase, always got in touch and talked through any issues
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
On most occasions if there was a major issue with the software they would respond to a support call within the hour, often talk through over the phone or via a zoom call and issues were resolved quickly and efficiently

Using Veeam Data Platform

The gui is intuitive to use, easy to follow and overall it works well without any manual configuration on the server side
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • setting up backups
  • sending backups to the cloud
  • restoring from a backup
  • health checks
  • grouping backups

Veeam Data Platform Reliability

works well in a large organization over multiple sites, backups are quick and effective
Never had any issues that werent caused by our own hardware or configuration, if we did have any issues, support were able to help out and resolve pretty quick
On 90% occastions it worked well, backups completed in a quick manner

On some instances the backups would hang and have to be manually configured to get running again

Integrating Veeam Data Platform

Relationship with Veeam Software

On last renewal it took a number of requests to provide us with costings and price for the renewal, price for support was way more than we were willing to pay and ultimately we now use the product without support as we move over to azure backups
We didnt follow through with the support renewal due to costs, so are now moving away from veeam

Upgrading Veeam Data Platform

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