Overview
What is UKG Pro?
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.
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How UKG Pro Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
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Video Reviews
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Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is UKG Pro?
UKG Pro Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Rich Workforce Insight
- Supported: One Unified Solution
- Supported: Simple, Person-Centric Tools and Experiences
UKG Pro Screenshots
UKG Pro Videos
UKG Pro Integrations
UKG Pro Competitors
UKG Pro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Supported Countries | UltiPro Global HCM captures country-specific localizations for over 65 countries |
Supported Languages | US English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more |
UKG Pro Downloadables
- UKG Pro People Center - Connecting users with the information and tools needed to work more effectively.
- Human Capital Management Buyer's Guide - How to find the best-fit solution for an organization.
- Top 10 HRIS Challenges and How to Solve Them
- UKG Pro Employee Voice - Understand what employees are saying and how they truly feel about the workplace.
- Better Together: The Shared Future for HCM and Workforce Management
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1426)Community Insights
- Business Problems Solved
- Pros
- Cons
Users have harnessed UKG Pro for an array of HR functions which includes managing payroll, overseeing benefits administration, and facilitating human capital management. The software also manages tasks such as onboarding new employees, tracking staff time, integrating benefits into operations, and overall streamlining HR processes. Capabilities include executing payroll, managing employees, and producing BI reports. UKG Pro can also handle tasks like tax reporting and payments. UKG Pro can also promote employee performance by conducting reviews and compensation evaluations.
Employee Data Management: Users have praised the system's employee data management capabilities, which facilitate organization and access to critical information. Users appreciate features such as customizable fields and reports that enhance data visibility and decision-making processes.
Payroll Processing: Reviewers across multiple feedbacks have highlighted the payroll processing feature for its efficiency, accuracy, and user-friendly interface. Manual errors can be reduced by automating complex payroll tasks and calculations thus accelerating the entire payment process.
Flexible Configurability: Many customers have lauded the system's flexibility and configurability options, allowing them to tailor settings, fields, and rules according to their unique organizational requirements. This adaptability allows users to align the system with specific business needs, enhancing overall operational effectiveness.
Outdated User Interface: Users have criticized the software's user interface as outdated, specifically pointing out issues with design elements, confusing wording choices, and poor grouping that collectively hinder efficient navigation within the system.
Lack of Functionality: Reviewers have expressed significant dissatisfaction with the limited functionality offered by the software. Users seek additional features and capabilities to be integrated into the platform to better align with their evolving needs and requirements.
Inadequate Reporting Feature: Users have expressed their disappointment with the reporting feature, describing it as slacking in both effectiveness and user-friendliness.
Reviews
(1-25 of 936)Great HRIS and payroll system!
- UltiUniversity--a plethora of trainings offered
- Customer Success Portal--great support
- Business Intelligence--awesome reporting package
- Mobile App--our employees love this feature
UKG Pro
- The ability to edit data for payroll adjustments directly on the employee's check during payroll processing. This saves a lot of time and headache.
- The detail that UKG Pro Time Management (UTM) can provide is great.
- The ability as a super admin to turn on an off access to various parts of the system.
UKG Pro is an excellent tool.
- Keeps track of time.
- Easily request time off.
- Easily lookup pay history.
UKG Pro Best System out there
- Customer Support
- Reporting
- User Friendly
- Mobile App
- Never paying extra
UKG Pro Review
- Benefits Enrollment
- Reporting
- Time Management
- Auditing Tools
The Ultimate Choice: Ultimate Software
- HR/Payroll Core
- Time Management
- Recruiting
- Performance Mgt
- Reporting
- Onboarding
Great Experience
- Love the Payroll Chats - when in need of assistance they are really well trained to have patience and guide me through my confusion.
- WebEx training is very well organized and understood.
- UltiPro keeps us posted on upcoming updates/changes and WebEx training.
- Very User Friendly program.
- Our Executive Manager assigned to us is phenomenal. He is always a great person to work with and if I do not know who to contact, he is always able to assist me.
UKG Pro - Great for Larger Organizations.
- Benefits management.
- Performance Reviews (360).
- Payroll
UKG Pro for multi company use - holding company's perspective.
- They have an incredible payroll processing part of their system. It is very easy to process payroll and open a payroll check to make any necessary updates.
- They have a very robust custom report writing section powered by IMB Cognos analytics. Users can slice and dice the data in many different ways and create scheduled reports.
- The performance review section of UKG is very robust. It is easy for HR professionals to monitor the status of the performance reviews and see if there is disagreement between supervisors and employees.
UKG Pro is the way to go!
- Process Wizards, linking processes/steps that make sense.
- Reportability. People Analytics provides a wealth of information.
- Security. Role and qualifier based security in addition to MFA.
UKG Pro review
- Provides great visibility to resources
- allows the operators to make real time decision
- allowed employees to have visibility at their fingertips
UKG Pro Works for Me!
- Integrates well between the modules
- Benefits management
- Open Enrollment
- Employee Self Service
- Online community for users
- Rapid Response support for payroll processing
- Online training resources
UKG Pro Review
- Processing new hires
UKG great product great people
- benefit adminstration
- payroll processing
- human capital management
UKG Pro Review 2024
We don't get the support we need from UKG Pro or if we do, it's not timely.
We do understand that we are going to have to change Time management because it's no longer supported. We also need to add a scheduling tool.
- Good source of Employee data;
- Reports are fairly wasy to use
- Our Executive Account Manager is great to work with
UKG
- I like the flexibility BI gives for reporting
- I like the "payroll processing" functionality compared to Namely or ADP
- Even though the amendment process can be lengthy, I like how easy UKG makes it to make payroll adjustments
UKG review.
- Technical support team usually help us to solve problems.
- The payroll allocations report is helpful and saves us time in preparing payroll journal entries.
UKG Pro Review
- Proving us with a very involved Executive Relationship Manager
- Working with us as a more team approach
- [A... I...] - incredible partner
Great functionality for price
- Manage performance reviews
- Manage the annual salary increase process
- Work flow management for various processes (job changes, new hire orientation, off-boarding)
Strong Product.
- Security is very good at keeping the date hard to access if you do not have proper authentication to access it.
- Relatively easy to run organizational reports ad hoc or scheduled.
- Can combine various functions together, time keeping, recruiting, etc.
UKG - Valuable Asset Software
- Electronic Onboarding
- Dashboard Features
- Employee Mobile App
Automate Your HR & Payroll with UKG Pro.
- UKG Pro has allowed us to better automate our payroll processing.
- UKG Pro has helped us become a more paper-free organization.
- UKG Pro allows us to customize the solution to meet our growing and evolving business needs.
UKG Pro Changes Lives in the Auto Industry.
- UKG Employee Portal is very user friendly.
- Payroll is seamless.
- Timekeeping can handle complex rules.
A good product that can become better.
- The job code, salary change and address/email workflows work great.
- Payroll Gateway is a wonderful products that has made finalizing payroll easy.
- Approval of Timecards.
Partner for Life - Setting you up for Success
- Training is offered at no additional cost. You have 24/7 access to webinars, quick tours, documentation, etc. which really helps you become more invested in UKG Pro.
- Customer support is superior. You have access to knowledge experts who are interested in your successful use of UKG Pro.
- The UKG Pro user interface is intuitive allowing for ease of use by both managers and associates.
- UKG Pro has an amazing user resource called UKG Community that offers a wealth of information.