Datto SIRIS

Simple and Easy Interface: Users have found the interface of Datto backup systems to be simple and easy to navigate, without the need for extensive research or documentation. Several reviewers mentioned this positive aspect.

Fast Backups without System Slowdowns: Many users have praised Datto's backup software for its fast performance. They have specifically highlighted that backups are completed quickly and do not cause any system slowdowns during the snapshot process.

Great Price Point for Smaller Businesses: Some reviewers felt that Datto offers a cost-effective backup solution, especially for smaller businesses. They appreciated the price point of the product, which makes it affordable while still providing reliable backup capabilities.

Management Issues: Some users have experienced difficulties managing the device due to the lack of a local login option and dependence on an internet connection. This has frustrated users who desire more control over their device and want offline access.

Expensive Pricing: The pricing can be challenging and costly, particularly for small businesses. This is a significant drawback for budget-conscious users who may not have sufficient financial resources to afford the product.

Lack of Reliable Support: Users have reported inconsistent and unhelpful technical support. This indicates a lack of consistency and effectiveness in the support provided by the company, which can be frustrating for users relying on technical assistance.

Users have made several recommendations for Datto based on their experiences and usage of the product. The most common recommendations are as follows:

1. Take advantage of the free partner training classes provided by Datto to maximize the use of all the features. Users believe that these training sessions make using the system much easier and more effective.

2. Start with the cloud version of Datto before considering the on-premise solution. Users suggest trying out the cloud version first to assess its suitability before committing to a specific deployment method.

3. Use Datto for backup and recovery purposes, as it is regarded as a reliable and easy-to-use solution. Users have had positive experiences with Datto in terms of minimizing downtime and efficiently restoring files.

Overall, users recommend utilizing Datto's free partner training, trying out the cloud version first, and relying on it for backup and recovery needs. These recommendations highlight the importance of training, flexibility in deployment options, and the effectiveness of Datto in ensuring data protection and ease of use.