Meet PHIL
Collect more revenue without stressing out your team.
95%
Reduced manual effort in payment posting
100%
Precision across EDI, manual and lockbox.
Payment Posting
PHIL automates the payment posting process by eliminating errors and ensuring precise and timely financial record-keeping. PHIL can log in to all payor portals, pull all remit data even if it resides on individual EOBs, and post the payments directly within your EHR. Automating payment posting means the payments will be applied perfectly, without error, every single time, reducing the workload involved.
Identify Zero Pay and Patient Responsibility
PHIL identifies zero pays and the corresponding reasons for denial, and pulls required documentation from your EHR or PM to update the claim and resubmit. If the denial requires human intervention, such as a phone call or signature, PHIL immediately notifies the appropriate manager to ensure the claim is resubmitted the same day. PHIL flags any patient responsibility and outstanding balances to be billed. This drastically reduces the workload for denial handling and patient billing.
All Features
Description
Intelligent Error Detection Algorithms
Machine learning algorithms identify common error patterns, enabling proactive adjustments and faster resolution of discrepancies.
Automated Exception Handling
Automatically detects and categorizes exceptions (e.g., unmatched payments) and triggers workflows to resolve them, minimizing manual intervention and speeding up resolutions.
Data Encryption & Compliance
Ensures full HIPAA compliance with robust encryption, protecting patient and financial data throughout the payment process.
Secure API Integrations
Uses secure APIs to connect seamlessly with EHRs, clearinghouses, and payment portals, enabling fast, reliable data transfers without compromising data security.
Configurable Rules Engine
A powerful, customizable rules engine that handles diverse provider-specific business logic, adapting easily to payer requirements and complex payment scenarios.
Batch Processing & Parallel Execution
Supports batch processing and parallel task execution, allowing PHIL to handle high transaction volumes efficiently, even during peak periods.
Real-Time Monitoring & Alerts
Monitors activities in real time, with instant alerts for critical issues, ensuring quick response and minimizing revenue delays.
Seamless Integration with EHRs
Connects easily with leading EHR systems, ensuring smooth data exchange and reducing manual data entry errors.
Custom Reporting & Dashboards
Provides detailed reports and visual dashboards to track key metrics, optimize workflows, and enhance financial insights.
Advanced Data Parsing & Matching
Intelligent algorithms accurately parse ERAs, EOBs, and 835 files, ensuring precise matching of payments to claims. This reduces manual effort and boosts processing accuracy.
Cara Perry
VP of Revenue Cycle Management
Signature Dental Partners
It's like training a perfect employee, that works 24 hours a day, exactly how you trained it.
Cara decreased days sales outstanding to 45% below industry standards
Thoughtful's AI agents can operate all of your systems.