Refund policy

Refund Policy

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You can return most items for any reason within 30 days of purchase.

To make a return, email [email protected] with your order number to receive a return authorization (RA) number and instructions.

- If the item is defective or damaged during shipping, you must notify us within 5 days of delivery, and we will cover all costs related to the return, replacement, or exchange. Otherwise, you handle return shipping through the carrier of your choice.

- Once you are issued an RA number, returned items must be received within 15 days, unopened, in original packaging, and in salable condition to receive credit.

- Restocking fees (15-30%) are only charged on manufacturer direct items (like rugs and cribs), on orders that received free shipping, and/or when we incur costs because our return policy isn't followed.

- Shipping charges are non-refundable.

- Non-tangible, digital, clearance, and discontinued items may not be returned.

- Please do not send your purchase back to the manufacturer.

More information:
https://www.supplyme.com/pages/returns

Questions about the Refund Policy should be sent to us at [email protected].

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