Ofcom and the ICO publish plan for tackling nuisance calls
Published: 23 March 2021
Last updated: 3 July 2023
Ofcom and the Information Commissioner’s Office (ICO) have today outlined a joint plan for tackling nuisance and scam calls for 2021/2022.
Tackling nuisance calls and messages
Published: 11 May 2023
Last updated: 11 May 2023
Consumer guide to tackling nuisance calls and messages can be a very handy link.
People receiving fewer nuisance calls, but more work to do
Published: 4 May 2020
Last updated: 16 March 2023
Home phone and mobile customers are receiving fewer nuisance calls than they were three years ago, according to latest research from Ofcom.
Unwanted calls and messages
Published: 16 January 2023
Information about the different types of unwanted calls and messages you might receive. They might be sales or marketing calls, silent calls, or calls and messages from scammers.
Live telesales calls
Published: 30 October 2020
Fed up with marketing calls? Find out about the law in this area, what you can do to stop them and how to make a complaint.
Review of how we use our persistent misuse powers: Focus on silent and abandoned calls
Published: 2 December 2015
We publish a 'general policy' on how we are likely to use our persistent misuse powers and to consider this when exercising them. We have reviewed the current policy and are now consulting on proposals to change it.
Review of how we use our persistent misuse powers - Focus on silent and abandoned calls
Published: 1 October 2014
Review of how we use our persistent misuse powers - Focus on silent and abandoned calls
How to protect yourself from nuisance calls and messages
Published: 19 December 2013
This guide provides some tips on how to reduce the number of nuisance calls and advice about what to do when you receive them.
Unwanted calls: phone services that can help
Published: 10 December 2013
Phone companies offer a number of services that can help protect against nuisance calls.
Marketing emails
Published: 1 October 2012
This guide explains how to stop direct marketing email and spam.