Support Center
Before Creating Your Ticket
Please use the Knowledge Base articles to see if your question has already been answered or use the FAQs below.
- Resend Activation Email
- Forgot Password
- Getting Started with No-IP
- Open Port Tester
- Download our DUC
More of a visual learner? View our how to video on youtube.
For a quicker response to your support ticket or a direct line to one of our support techs, learn more about Priority Support.
If reporting Abuse or a Terms of Service violation, please use our
abuse reporting page.
Submit A Support Ticket
Office Hours
6:30am - 5:30pm PT / Monday - Friday
Phone / Fax
+1 775-853-1883
+1 877-367-6647 (inside the US)
+1 775-853-1886 (fax)
Company Address
Vitalwerks Internet Solutions, LLC
425 Maestro Dr. Second Floor
Reno, NV 89511 USA