SHIPPING FAQ's

Orders typically ship out within 1-2 business days. Most orders will ship from our warehouse in Massachusetts, but may also be fulfilled from one of our retail locations based on inventory availability.

Delivery estimates exclude weekends and holidays, and are pending credit card approval. KULE reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Customer Service.

To track your order, please click the link in your confirmation email or email us at [email protected]. Title and risk of loss for the items transfer to the recipient upon delivery to the common carrier.

INTERNATIONAL ORDERS

We've partnered with Passport Shipping and they will be the seller for all international orders. All international orders Delivered Duty Paid (DDP), meaning your shipping total will be inclusive of shipping, local duties, and taxes calculated via Passport Shipping. Orders will ship in 1-2 business days, after which they will be transferred to one of our international carrier partners. Typical delivery time is 8-14 business days. If you have any international shipping questions, please reach out to [email protected].

If your package stops moving at any point please note that occasionally there can be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.

INTERNATIONAL COUNTRIES AVAILABLE FOR SHIPPING:

*list subject to change*
Algeria, Anguilla, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Congo - Brazzaville, Costa Rica, Côte d'Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Gambia, Germany, Ghana, Greece, Guadeloupe, Guatemala, Guernsey, Guinea, Guyana, Hong Kong SAR, Hungary, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Moldova, Monaco, Morocco, Mozambique, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Senegal, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Uganda, United Arab Emirates, United Kingdom, Uruguay, Vietnam, Zambia, Zimbabwe

Questions about Returns & Exchanges? CLICK HERE