Help centre

If you wish to get free access to a paid IEA report (not including the OMR) then you can request a "press" profile from your user settings by clicking the User Profile icon in the top right of the main menu and clicking "Settings".

If you need to access data from a data service, please contact [email protected], specifying the data you need.

To request an interview, please contact our press team directly [email protected].

To reset your password if you are not already logged in, click the User Profile icon in the top right of the main menu and then click the "Forgot password?" link. Follow the procedure to reset your password.
You can also click the link below to go directly to the lost password screen.

We offer limited user licences and corporate licences.

• Limited user licences (single user, up to 5 users, up to 10 users) are site licences. All users need to be at the customer’s same place of business.
• The “multi-user licence” for more than 10 users or standard corporate licence (unlimited users, 1 location) allows you to share the material (electronically or hard copies) with an unlimited number of users, but all of them need to be at the customer’s same place of business.
• The global corporate licence (unlimited users, multiple locations) allows you to share the material (electronically or hard copies) with an unlimited number of users who can be working at the customer’s place of business or for any of customer’s affiliates (as defined in the IEA's terms and conditions).

Please note that in all cases when you purchase a product or service from the website, you are agreeing to the IEA's standard terms and conditions.

Please contact:

• [email protected] if your intended use is not permitted under the IEA’s terms and conditions; and
• [email protected] if you wish to use more than an insubstantial amount of the IEA’s material in any type of modelling for the purpose of creating derived data or derived products, and any services to distribute or display such derived products where such derived products or services are regular and/or revenue-generating. For this type of usage, you may need to enter into a Licence Agreement with the IEA and pay a fee.

Any material made available on the IEA website may be saved and/or printed but should only be used according to our terms and conditions or the Notice for CC-licensed content and the permissions of the relevant purchased licence (if applicable). Please carefully read the IEA's Terms and Conditions and Notice for CC-licensed content for a full explanation of how you can use IEA material, including any CC-licensed content.

Please contact:

• [email protected] if your intended use is not permitted under our terms and conditions or the Notice for CC-licensed content; and
• [email protected] unless the relevant IEA material is CC-licensed content and your proposed usage is permitted under the Notice for CC-licensed content, if you wish to use more than an insubstantial amount of the IEA’s material in any type of modelling for the purpose of creating derived data or derived products, and any services to distribute or display such derived products where such derived products or services are regular and/or revenue-generating. For this type of usage, you may need to enter into a Licence Agreement with the IEA and pay a fee.

The IEA do not accept direct emails as applications for jobs. You will need to follow the procedure described below to apply for jobs at the IEA.

You can consult the job vacancies at the IEA on the joint OECD and IEA recruitment website and use the "I'm interested" button corresponding to the vacancies you are interested in.

Download the list of all the available data and products we offer on the Data Products tab of the Data & Statistics section of the IEA website.

A comprehensive list of IEA data products and services is available in the Data and Statistics section of our website, under the Data sets tab.

You can also check here a list of all data and products we offer, with prices.

Please see our practical information on how to reach our facility, find nearby hotels, and obtain a visitor's badge.

To change your password if you are already logged in, click the User Profile at the top right of the main menu and go to Settings > Password. Follow the steps and click "Change password".
You can also click the link below to go directly to your user settings.

The single user licence only permits one user to access and use the material: this user needs to be registered on the licence and will be able to download the material on several devices, as many items as needed. The single user is permitted to store one hard copy only of non-data purchased products in the relevant Customer’s library and/or circulate that hard copy amongst other individuals working at the Customer’s place of business. The single user is not allowed to share data, even offline, even within the same team.

If several users need access to the material, please purchase the licence corresponding to that number of users (you can request an upgrade of your licence by clicking on "Upgrade" from your licence details page.)

IEA digital products and data services are sold on a "seat licence" basis. To access a products that you purchased you will first need to assign the product to yourself and/or the intended user(s) from your licences page.

Users assigned to a licence will receive a notification inviting them to create an IEA account if they do not already have one.

You can see all the products you have access to on your products page, which is accessible from the user menu at the top right of the page once you are logged in (hover over the circle to the right of the main menu showing your initials). This is where you can download the data or reports and access your online data services.

If you paid online by credit card, your licence will be active as soon as your order is completed.

If you paid by bank transfer, the licence is activated as soon as your payment is confirmed. This usually takes 2-3 business days from the time the payment is processed.

You can check the status of your payment on your orders page.

You can turn on or off notifications to be alerted about updates or modifications made to data associated with any products or licenses you have access to.
Log into your account, click the User Profile icon at the top right of the main menu and to go to Settings > Notifications. Check the "Changes to data" option to receive notifications. Uncheck the option to stop receiving emails. Click "Save" to save your changes.
You can also register or unsubscribe to IEA newsletters from the same page.

You can also click the link below to go directly to your user settings.

Most IEA data products and data services are available as downloadable files as well as through the online data service platform: .Stat Data Explorer

To download the files, go to your products page, accessible from your User Profile (icon at the top right of the main menu). Click on "Data sets" for the product you wish to access and you will see a list of data sets from the latest release and the available file formats.

You can see exactly which files and formats are available before you buy in the "Data sets" section of each product page.

Data sets are available in TXT, XLSX and ZIP formats. TXT files will be provided for the transition period but they will be discontinued in the future.

The "Download" button allows you to download a single ZIP file containing all of the data from the latest release.

Some interactive data products such as the Weather, Climate and Energy Tracker are provided as Microsoft Excel files.

Downloading files from .Stat Data Explorer

There is an option to download data in specific formats and content according to the current data view, and accessible from both table and overview views.

Data can be downloaded as:

• Filtered data: in Excel format (only available in table view) or in CSV format
• Unfiltered data in CSV format

Filtered data corresponds to the data currently displayed/filtered.

Read more about the .Stat Data Explorer here.

Many IEA data services are available online through .Stat Suite. To access the platform, go to your products page, accessible from your User Profile (icon at the top right of the main menu). Click on ".Stat Suite > Access" to connect to the platform.

There are 2 ways to access the data:

1. Clicking the Download button (for datasets that have this enabled), will start a download of all files for the product in one zip file.
2. Clicking on View data sets a side pane will open, with all the datasets available for this product. This includes download links for each data set, in specific formats, and an access link to .Stat

You can subscribe to the Oil Market Report from any of the OMR monthly release pages. Simply click the "Subscribe" button at the top left, and follow the steps to subscribe and receive it monthly.

A list of all previous releases and a schedule is available on the OMR product page.