Learn About Preclearance
Benefits
Sites and Contact Information
Preclearance Expansion
Preclearance operates at 15 locations worldwide
Customs and Border Protection (CBP) Preclearance is the strategic stationing of CBP personnel at designated foreign airports to inspect travelers prior to boarding U.S.-bound flights. With Preclearance, travelers then bypass CBP and Transportation Security Administration (TSA) inspections upon U.S. arrival and proceed directly to their connecting flight or destination.
Today, CBP has more than 600 officers and agriculture specialists stationed at 15 Preclearance locations in 6 countries: Dublin and Shannon in Ireland; Aruba; Bermuda; Abu Dhabi in the United Arab Emirates; Nassau in the Bahamas; and Calgary, Toronto, Edmonton, Halifax, Montreal, Ottawa, Vancouver, Victoria, and Winnipeg in Canada.
In 2019, CBP personnel stationed abroad precleared 22 million travelers, representing over 16 percent of all commercial air travelers to the United States.
Preclearance Videos
History of Preclearance
Preclearance Benefits
Preclearance Experience
The Benefits of Preclearance
In operation since 1952, Preclearance has proven benefits for all major stakeholders in the air travel industry. Click below to learn about the specific benefits for each group.
- No Security or Waiting Upon U.S. Arrival - Skip CBP and TSA inspection lines upon arrival in the U.S and proceed directly to a connecting flight or final destination.
- Easier Domestic Connections - Accept tighter connection windows at U.S. airports and be less likely to miss a domestic connection.
- Cost Savings - Access less expensive U.S. domestic gates and more flexible arrival times at airports in the U.S.
- Increase U.S. Market Access - Establish new routes to desirable U.S. destinations that meet growing traveler demand.
- New U.S. Destinations - Enable new direct routes to 160+ U.S. airports regardless of whether they have a CBP port of entry. Gain an advantage over competitors for the U.S.-bound traveler market.
- Terminal of the Future - Bring innovative technologies like facial recognition biometrics that expedite passenger processing, and help meet the demand of rising passenger volume to the U.S.
- Enhance Security – Bolster the safety and security of all travelers while facilitating efficient trade and travel.
- Greater Collaboration - Increase collaboration and coordination between the U.S. and host governments through daily interaction with local law enforcement partners and other government authorities.
Preclearance Sites and Contact Information
Preclearance Field Operations
22001 Loudoun County Parkway
Mail Stop 1330
Ashburn, VA 20598-1330
Questions & Customer Service
For general CBP inquiries, please call the CBP INFO Center Monday-Friday, between 9:00 a.m. and 4 p.m. Eastern Time.
General Inquiries: 1-877-CBP(227)-5511
International Callers: (202) 325-8000
TDD: https://www.fcc.gov/trs/
Preclearance Site Locations
Click below to find contact information for any of the 15 Preclearance sites worldwide.
| Port Name | Address | Operating Hours | Phone Number |
|---|---|---|---|
| Calgary Preclearance Calgary International Airport |
P.O. Box 155 2000 Airport Road, Northeast Calgary, AB, T2E 6W5 |
4:30 a.m.- 8:00 p.m. | (403) 221-1641 |
| Edmonton Preclearance Edmonton International Airport |
2312, 1000 Airport Road Edmonton, AB, T9E 0V3 |
4:30 a.m. – 6:30 p.m. | (780) 890-4515 |
| Halifax Preclearance Robert L. Stanfield International |
Airport Level 2& 1 Bell Boulevard Enfield, NS, B2T 1K2 |
5:00 a.m. – 5:00 p.m. | (902) 873-7780 |
| Montreal Preclearance Montreal Trudeau International Airport |
975 Romeo Vachon Boulevard North Dorval, QC, H4Y 1H1 |
4:30 a.m. – 8:00 p.m. | (514) 636-3875 |
| Ottawa Preclearance Ottawa MacDonald-Cartier International Airport |
1000 Airport Road, Private Ottawa, ON, K1V 9B4 |
4:30 a.m. – 7:30 p.m. | (613) 523-8120 |
| Toronto Preclearance Lester B. Pearson International Airport |
P.O. Box 115 Toronto AMF Toronto, ON, Canada L5P 1A2 |
T1: 3:30 a.m. – 9:00 p.m. T3: 3:30 a.m. – 9:00 p.m. |
(905) 676-2606 ext 120 |
| Vancouver Preclearance Vancouver International Airport International Terminal - Level 3 |
3161 Grant McConachie Way Richmond, BC V7B 0A4 |
4:30 a.m. – 12:00 a.m. | (604) 278-7422 |
| Victoria Preclearance |
254 Belleville St. |
9:00 a.m. – 5:00 p.m. | (250) 384-1821 |
| Winnipeg Preclearance Winnipeg International Airport |
2311-1970 Wellington Avenue Winnipeg, MB, R3H 0E3 |
5:00 a.m. – 6:00 p.m. | (204) 783-2206 |
| Port Name | Address | Operating Hours | Phone Number |
|---|---|---|---|
| Bahamas - Nassau Preclearance Lynden Pindling International Airport |
1 Windsor Field Road Nassau, Bahamas |
6:00 a.m. – 7:00 p.m. | (242) 377-7125 |
| Bermuda Preclearance L.F. Wade International Airport |
2 Kindley Field Road St. George's, Bermuda DD 03 |
7:00 a.m. – 4:00 p.m. | (441) 293-0353 |
| Aruba Preclearance Queen Beatrix International Airport |
U.S. Departure Terminal |
9:00 a.m. – 4:00 p.m. | + 297-588-7240 |
Please use your International Direct Dialing Number in place of the '+' for the country you are calling from. For example, if you are calling from the U.S., use 011; France, use 00; Australia, 0011.
| Port Name | Address | Operating Hours | Phone Number |
|---|---|---|---|
| Dublin Preclearance Dublin Airport |
Terminal 2, Pier E Dublin |
7:00 a.m. - 5:00 p.m. | + 353-1248-0300 |
| Shannon Preclearance Shannon Airport |
Shannon County Clare |
7:00 a.m. - 3:00 p.m. | + 353-6147-2297 |
Please use your International Direct Dialing Number in place of the '+' for the country you are calling from. For example, if you are calling from the U.S., use 011; France, use 00; Australia, 0011.
| Port Name | Address | Operating Hours | Phone Number |
|---|---|---|---|
| Abu Dhabi Preclearance Abu Dhabi International Airport |
P.O. Box 13160 Abu Dhabi |
6:00 a.m. – 2:00 p.m. | 011 971-2-575-9005 |