Ideally set in the centre of San Francisco, citizenM San Francisco Union Square features air-conditioned rooms, a shared lounge, free WiFi and a restaurant. The property is around less than 1 km from Moscone Center, a 16-minute walk from San Francisco City Hall and 2.7 km from Oracle Park. The property is non-smoking and is situated 400 metres from Union Square. At the hotel, the rooms are fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms in citizenM San Francisco Union Square are fitted with free toiletries and an iPad. Guests at the accommodation can enjoy a buffet breakfast. Ironing facilities, and a business centre are available, as well as a 24-hour front desk. Coit Tower is 3.1 km from citizenM San Francisco Union Square, while Pier 39 is 3.8 km from the property. San Francisco International Airport is 20 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Situated in the real heart of San Francisco, this hotel has an excellent location score of 9.4

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
9.4
Free WiFi
9.4
High score for San Francisco

Select topics to read reviews:

Guests who stayed here loved

  • Kevin
    Australia Australia
    Great little hotel to stay in! Was super clean, very friendly staff when checking in and out, common areas were an inviting atmosphere, the room was clean with some really nice features. The iPad to control the mood lighting, tv, blinds, heating...
  • Tranter
    Australia Australia
    The staff were great. Room was very clean Amenities were fab
  • Tat
    Australia Australia
    Great location! And the concierge was super helpful. Place was very clean and whilst small had a great use of space to maximize comfort. The bedding was very comfortable.
  • Fred
    United States United States
    I loved my stay at CitizenM San Francisco. The room was simple yet incredibly comfortable, offering everything I needed without any fuss. The hotel’s tech-forward approach was a standout feature—it made self-checkout seamless and stress-free....
  • Michael
    Austria Austria
    Great breakfast, small but cozy room, and great location
  • Katarína
    United States United States
    We’ve stayed at this hotel a few days, and if we could give them 100 stars we would. Since arriving till the check out, we absolutely loved every second. The staff is super friendly and extremely nice. Very helpful in every manner. The rooms are...
  • Sandro
    United Kingdom United Kingdom
    The hotel in general is really good and trust me. PLEASE set up an alarm to wake you up with the room's iPad, it's so so good, you wake up like a baby, its ridiculously good!
  • Raphael
    Australia Australia
    Location, cleanliness, ease of check-in/out, facilities.
  • H
    Australia Australia
    Location was superb. Room was silent all night, staff super friendly and helpful, premises felt secure with security at the front door.
  • Anton
    United Kingdom United Kingdom
    The hotel's proximity to the BART station made travel to and from the hotel convenient. Additionally, it's just around the corner from the cable car stop and other public transport options, simplifying travel around the city. Although the rooms...

Hotel surroundings

Restaurants
1 restaurant on site

  • canteenM
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern

Facilities of citizenM San Francisco Union Square
Great facilities! Review score, 9.2

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Heating

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/check-out
  • Express check-in/check-out
  • Ironing service
  • Business centre
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Wellness

  • Fitness

Languages spoken

  • English

House rules
citizenM San Francisco Union Square takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM San Francisco Union Square

  • citizenM San Francisco Union Square offers the following activities / services (charges may apply):

    • Fitness

  • citizenM San Francisco Union Square has 1 restaurant:

    • canteenM

  • citizenM San Francisco Union Square is 250 yards from the centre of San Francisco. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at citizenM San Francisco Union Square may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at citizenM San Francisco Union Square is from 14:00, and check-out is until 11:00.

  • Room options at citizenM San Francisco Union Square include:

    • Double

  • Guests staying at citizenM San Francisco Union Square can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet