Amazon contacted me and stated that there is an issue the echo pops and some newer echo dots are having and once an update gets sent out it should be fixed.
Bought this in January. It was perfect for my son’s room, good price too. Well, just recently it just completely dies. Buttons won’t work, nothing works. I have to unplug it, wait a few minutes, and plug it back in. He uses it mainly to control his strip lights. It’s frustrating that we haven’t even had it for a year and it’s already not working anymore. And of course it’s passed the return window so now I’m stuck with a broken Alexa and will be forced to buy a new one.