Customer Review

Reviewed in the United States on September 29, 2023
First off, the label next to my name says I’m a VINE VOICE reviewer. That is correct, however, please note that I paid for this watch myself with my own funds and the following are my unbiased and independent comments.

I bought this watch brand new about 7 weeks ago. It is the standard 44mm Bluetooth Watch (not Classic, not LTE). This watch takes the best from Samsung (SS) and Google. The features are excellent but please realize that to use them to their full potential, you must use a SS Android Phone that is compatible with the watch. My phone is a SS Galaxy S10+ phone.

My experience over the past years with smart watches includes four $300-$400 watches from competitors and none have superseded or matched the performance of this device (excluding battery duration without needing a charge). In addition, I owned the SS Galaxy Watch 5. The Galaxy Watch 6 counters seem accurate when checked with other devices that are calibrated and they are easy to use. For example, I do a lot of walking both indoors and out. The outdoor distance counter and GPS has been right on. When I walk indoors, it’s on a measured track that is exactly one mile. The distance counter on the watch is generally within a couple of percent of the track, which, in my experience, is far superior to those other competitors. With cycling, I’ve found the Galaxy Watch 6 to be great in measuring distances, speeds, heart rate, etc. The SS Health App teams well with the Watch 6.

The UI is very similar to, if not identical to the others in the latest SS Galaxy watch family. The apps that are available for this watch are many and I’d guess are all interchangeable.

Why did I upgrade from my Galaxy Watch 5? It was primarily due to the Watch 6’s upgrade to the hardware, but to me, it was important to have the technology that will seamlessly connect the watch to a new SS phone when the time comes to upgrade the phone. I understand this feature is available on the Galaxy Watch 6. Earlier versions require you to re-profile the watch settings when you change to a new phone.

Did I have any issues with the watch? To begin, as others have noted, battery life could be better, but I am getting 2+ days on a full charge. I’m good with this, even though it is not as good as other brands. As far as recharging the watch, when I first received the watch, it took 2 to 3 hours to recharge, I felt this was excessive. There is the “Samsung Members” app to trouble shoot the device, and in addition, SS can “remote” into the watch through the phone to troubleshoot further. Don’t want to be repetitive, but you need a SS phone for SS Tech Support to do this. After some over the phone troubleshooting with SS and sending the watch back to them under warranty, they found that the charging cable was faulty and was the cause of the long recharge time. SS replaced the cable under warranty (after a 4 week long backorder delay), and now it takes an hour to recharge the watch from 20% to 100%. This is the expected time to recharge the watch. Kudos to SS Service, they were generally responsive in troubleshooting this issue and correcting it.

I’m satisfied with this watch, it's appearance, and all it can do and can recommend it if you are in the market for a new smart watch.
251 people found this helpful
Report Permalink

Product Details

4.5 out of 5 stars
5,154 global ratings