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Customer Review
Reviewed in the United States on June 21, 2024
They really think this is value for money? Do they even quality tests these products before release? Come on now. Stuupseeee
UPDATE
I only purchased this watch in MARCH 2024 and for my safety.....will NEVER EVER wear it again!!! This watch injured me. I finished work as as usual I remove my watch. Next thing I know my wrist is on fire with intense itching that kept getting worse and worse. I applied alcohol and lots of Benadryl anti-itch to try and calm the itching down.
Next thing I notice my wrist starting swelling. It swelled to the EXACT out line that matches the back if the watch. Look at my pics. It was one big inflamed lump on my wrist. So darn scary!! Finally the anti-itch kicked in.
By the morning, the swelling subsided BUT I was now left with this weird red rashy burn looking thing in-place of the swelling. Look closely, it matches the smaller circular plate to the back of the watch where that sensor is positioned. That red area I could not touch for a few days or the itching would start. I've been using ointment to help with healing.
Look..I wore an older Samsung active for three years. No issues. I upgrade to this watch and it injured me. Searched online to see if its only me. IT'S NOT!!! There are other people experiencing this and some are worse!! There are many complaints to Samsung with pics. Check for yourself. Had I known I would have NEVER EVER EVER purchased this watch. How could I have known to search for Samsung Galaxy swelling and burn injuries??!!!
I have no idea what these companies are using to make their products but its nothing good!!! We as consumers need to be sooo careful what we buy today.
I really WANT MY HARD EARNED MONEY BACK!!!.
What reasonable vendor would think this is acceptable? I cannot use this watch. All this money spent and I cannot use it.!!!
Amazon's NON customer service team is taking me in circles. With all the photos I provided they are stone walling and keep asking for evidence. I am very very very disappointed!!!! I see no example of the "Customer Obsession" they claim to hold dear as a "Leadership Principle". Not an ounce of it!!!
I'm SOOOO DISAPPOINTED!!!!!!....Out of my money...out of a new watch!!!! Hoping this weird burn mark on my wrist gets no worse!!!!
Further Update July 22nd 2024
Finally finallyyyy reached a satisfactory resolution.
Looks nice and great features but dang....only 24 hrs of battery life? My active lasted days without charging. Every single night I have to charge this watch...I really really regret this purchase. They can really do better. For a company with so much technology this is what they release to customers? Really?
They really think this is value for money? Do they even quality tests these products before release? Come on now. Stuupseeee
UPDATE
I only purchased this watch in MARCH 2024 and for my safety.....will NEVER EVER wear it again!!! This watch injured me. I finished work as as usual I remove my watch. Next thing I know my wrist is on fire with intense itching that kept getting worse and worse. I applied alcohol and lots of Benadryl anti-itch to try and calm the itching down.
Next thing I notice my wrist starting swelling. It swelled to the EXACT out line that matches the back if the watch. Look at my pics. It was one big inflamed lump on my wrist. So darn scary!! Finally the anti-itch kicked in.
By the morning, the swelling subsided BUT I was now left with this weird red rashy burn looking thing in-place of the swelling. Look closely, it matches the smaller circular plate to the back of the watch where that sensor is positioned. That red area I could not touch for a few days or the itching would start. I've been using ointment to help with healing.
Look..I wore an older Samsung active for three years. No issues. I upgrade to this watch and it injured me. Searched online to see if its only me. IT'S NOT!!! There are other people experiencing this and some are worse!! There are many complaints to Samsung with pics. Check for yourself. Had I known I would have NEVER EVER EVER purchased this watch. How could I have known to search for Samsung Galaxy swelling and burn injuries??!!!
I have no idea what these companies are using to make their products but its nothing good!!! We as consumers need to be sooo careful what we buy today.
I really WANT MY HARD EARNED MONEY BACK!!!.
What reasonable vendor would think this is acceptable? I cannot use this watch. All this money spent and I cannot use it.!!!
Amazon's NON customer service team is taking me in circles. With all the photos I provided they are stone walling and keep asking for evidence. I am very very very disappointed!!!! I see no example of the "Customer Obsession" they claim to hold dear as a "Leadership Principle". Not an ounce of it!!!
I'm SOOOO DISAPPOINTED!!!!!!....Out of my money...out of a new watch!!!! Hoping this weird burn mark on my wrist gets no worse!!!!
Further Update July 22nd 2024
Finally finallyyyy reached a satisfactory resolution.
They really think this is value for money? Do they even quality tests these products before release? Come on now. Stuupseeee
UPDATE
I only purchased this watch in MARCH 2024 and for my safety.....will NEVER EVER wear it again!!! This watch injured me. I finished work as as usual I remove my watch. Next thing I know my wrist is on fire with intense itching that kept getting worse and worse. I applied alcohol and lots of Benadryl anti-itch to try and calm the itching down.
Next thing I notice my wrist starting swelling. It swelled to the EXACT out line that matches the back if the watch. Look at my pics. It was one big inflamed lump on my wrist. So darn scary!! Finally the anti-itch kicked in.
By the morning, the swelling subsided BUT I was now left with this weird red rashy burn looking thing in-place of the swelling. Look closely, it matches the smaller circular plate to the back of the watch where that sensor is positioned. That red area I could not touch for a few days or the itching would start. I've been using ointment to help with healing.
Look..I wore an older Samsung active for three years. No issues. I upgrade to this watch and it injured me. Searched online to see if its only me. IT'S NOT!!! There are other people experiencing this and some are worse!! There are many complaints to Samsung with pics. Check for yourself. Had I known I would have NEVER EVER EVER purchased this watch. How could I have known to search for Samsung Galaxy swelling and burn injuries??!!!
I have no idea what these companies are using to make their products but its nothing good!!! We as consumers need to be sooo careful what we buy today.
I really WANT MY HARD EARNED MONEY BACK!!!.
What reasonable vendor would think this is acceptable? I cannot use this watch. All this money spent and I cannot use it.!!!
Amazon's NON customer service team is taking me in circles. With all the photos I provided they are stone walling and keep asking for evidence. I am very very very disappointed!!!! I see no example of the "Customer Obsession" they claim to hold dear as a "Leadership Principle". Not an ounce of it!!!
I'm SOOOO DISAPPOINTED!!!!!!....Out of my money...out of a new watch!!!! Hoping this weird burn mark on my wrist gets no worse!!!!
Further Update July 22nd 2024
Finally finallyyyy reached a satisfactory resolution.
RUN!!! - Caused Swelling, Itching, Weird burn/rash to wrist & Pooooorrrrrrrrrrr Battery Life
Reviewed in the United States on June 21, 2024
Looks nice and great features but dang....only 24 hrs of battery life? My active lasted days without charging. Every single night I have to charge this watch...I really really regret this purchase. They can really do better. For a company with so much technology this is what they release to customers? Really?Reviewed in the United States on June 21, 2024
They really think this is value for money? Do they even quality tests these products before release? Come on now. Stuupseeee
UPDATE
I only purchased this watch in MARCH 2024 and for my safety.....will NEVER EVER wear it again!!! This watch injured me. I finished work as as usual I remove my watch. Next thing I know my wrist is on fire with intense itching that kept getting worse and worse. I applied alcohol and lots of Benadryl anti-itch to try and calm the itching down.
Next thing I notice my wrist starting swelling. It swelled to the EXACT out line that matches the back if the watch. Look at my pics. It was one big inflamed lump on my wrist. So darn scary!! Finally the anti-itch kicked in.
By the morning, the swelling subsided BUT I was now left with this weird red rashy burn looking thing in-place of the swelling. Look closely, it matches the smaller circular plate to the back of the watch where that sensor is positioned. That red area I could not touch for a few days or the itching would start. I've been using ointment to help with healing.
Look..I wore an older Samsung active for three years. No issues. I upgrade to this watch and it injured me. Searched online to see if its only me. IT'S NOT!!! There are other people experiencing this and some are worse!! There are many complaints to Samsung with pics. Check for yourself. Had I known I would have NEVER EVER EVER purchased this watch. How could I have known to search for Samsung Galaxy swelling and burn injuries??!!!
I have no idea what these companies are using to make their products but its nothing good!!! We as consumers need to be sooo careful what we buy today.
I really WANT MY HARD EARNED MONEY BACK!!!.
What reasonable vendor would think this is acceptable? I cannot use this watch. All this money spent and I cannot use it.!!!
Amazon's NON customer service team is taking me in circles. With all the photos I provided they are stone walling and keep asking for evidence. I am very very very disappointed!!!! I see no example of the "Customer Obsession" they claim to hold dear as a "Leadership Principle". Not an ounce of it!!!
I'm SOOOO DISAPPOINTED!!!!!!....Out of my money...out of a new watch!!!! Hoping this weird burn mark on my wrist gets no worse!!!!
Further Update July 22nd 2024
Finally finallyyyy reached a satisfactory resolution.
Images in this review
