A message is a discrete unit of communication intended by the source for consumption by some recipient or group of recipients. A message may be delivered by various means, including courier, telegraphy, or an electronic bus. A message can be the content of a broadcast. An interactive exchange of messages forms a conversation. [1] The consumption of the message relies on how the recipient interprets the message, there are times where the recipient contradicts the intention of the message which results in a boomerang effect. [2] Message fatigue is another outcome recipients can obtain if a message is conveyed too much by the source. [3]
One example of a message is a press release, which may vary from a brief report or statement released by a public agency to commercial publicity material. [4] Another example of a message is how they are portrayed to a consumer via an advertisement.
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In communication between humans, messages can be verbal or nonverbal:
The phrase "send a message" or "sending a message" is also used for actions taken by a party to convey that party's attitude towards a certain thing. For example, a government that executes people who commit acts of treason is sending a message that treason will not be tolerated. [5] Conversely, a party that appears through its actions to endorse something that it opposes can be said to be "sending the wrong message", [5] while one which appears to simultaneously endorse contradictory things can be said to be sending "mixed messages". [6]
There are two main senses of the word "message" in computing: messages between the human users of computer systems that are delivered by those computer systems, and messages passed between programs or between components of a single program, for their purposes.
Safety and privacy concerns have been expressed in the computer science industry regarding messages. There have been cases where instant messaging apps were found to present a risk of spyware infection. [7] Text messaging is one of the larger causes of distracted driving, and the act of texting and driving has been made illegal in many states as a result. [8]
Email is a method of transmitting and receiving messages using electronic devices. It was conceived in the late–20th century as the digital version of, or counterpart to, mail. Email is a ubiquitous and very widely used communication medium; in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries.
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas pigeon post is not. Ancient signalling systems, although sometimes quite extensive and sophisticated as in China, were generally not capable of transmitting arbitrary text messages. Possible messages were fixed and predetermined, so such systems are thus not true telegraphs.
Wireless telegraphy or radiotelegraphy is the transmission of text messages by radio waves, analogous to electrical telegraphy using cables. Before about 1910, the term wireless telegraphy was also used for other experimental technologies for transmitting telegraph signals without wires. In radiotelegraphy, information is transmitted by pulses of radio waves of two different lengths called "dots" and "dashes", which spell out text messages, usually in Morse code. In a manual system, the sending operator taps on a switch called a telegraph key which turns the transmitter on and off, producing the pulses of radio waves. At the receiver the pulses are audible in the receiver's speaker as beeps, which are translated back to text by an operator who knows Morse code.
Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate (real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involving simple text message exchanges, modern IM applications and services tend to also feature the exchange of multimedia, emojis, file transfer, VoIP, and video chat capabilities.
Human communication, or anthroposemiotics, is a field of study dedicated to understanding how humans communicate. Humans' ability to communicate with one another would not be possible without an understanding of what we are referencing or thinking about. Because humans are unable to fully understand one another's perspective, there needs to be a creation of commonality through a shared mindset or viewpoint. The field of communication is very diverse, as there are multiple layers of what communication is and how we use its different features as human beings.
A voicemail system is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically. The caller is prompted to leave a message and the recipient can retrieve the message at a later time.
In computer and telecommunications networks, presence information is a status indicator that conveys ability and willingness of a potential communication partner—for example a user—to communicate. A user's client provides presence information via a network connection to a presence service, which is stored in what constitutes his personal availability record and can be made available for distribution to other users to convey their availability for communication. Presence information has wide application in many communication services and is one of the innovations driving the popularity of instant messaging or recent implementations of voice over IP clients.
Unified messaging is a business term for the integration of different electronic messaging and communications media technologies into a single interface, accessible from a variety of different devices. While traditional communications systems delivered messages into several different types of stores such as voicemail systems, e-mail servers, and stand-alone fax machines, with Unified Messaging all types of messages are stored in one system. Voicemail messages, for example, can be delivered directly into the user's inbox and played either through a headset or the computer's speaker. This simplifies the user's experience and can offer new options for workflow such as appending notes or documents to forwarded voicemails.
Secure communication is when two entities are communicating and do not want a third party to listen in. For this to be the case, the entities need to communicate in a way that is unsusceptible to eavesdropping or interception. Secure communication includes means by which people can share information with varying degrees of certainty that third parties cannot intercept what is said. Other than spoken face-to-face communication with no possible eavesdropper, it is probable that no communication is guaranteed to be secure in this sense, although practical obstacles such as legislation, resources, technical issues, and the sheer volume of communication serve to limit surveillance.
Digital reference is a service by which a library reference service is conducted online, and the reference transaction is a computer-mediated communication. It is the remote, computer-mediated delivery of reference information provided by library professionals to users who cannot access or do not want face-to-face communication. Virtual reference service is most often an extension of a library's existing reference service program. The word "reference" in this context refers to the task of providing assistance to library users in finding information, answering questions, and otherwise fulfilling users’ information needs. Reference work often but not always involves using reference works, such as dictionaries, encyclopedias, etc. This form of reference work expands reference services from the physical reference desk to a "virtual" reference desk where the patron could be writing from home, work or a variety of other locations.
Military communications or military signals involve all aspects of communications, or conveyance of information, by armed forces. Examples from Jane's Military Communications include text, audio, facsimile, tactical ground-based communications, naval signalling, terrestrial microwave, tropospheric scatter, satellite communications systems and equipment, surveillance and signal analysis, security, direction finding and jamming. The most urgent purposes are to communicate information to commanders and orders from them.
Media richness theory (MRT), sometimes referred to as information richness theory, is a framework used to describe a communication medium's ability to reproduce the information sent over it. It was introduced by Richard L. Daft and Robert H. Lengel in 1986 as an extension of information processing theory. MRT is used to rank and evaluate the richness of certain communication media, such as phone calls, video conferencing, and email. For example, a phone call cannot reproduce visual social cues such as gestures which makes it a less rich communication media than video conferencing, which affords the transmission of gestures and body language. Based on contingency theory and information processing theory, MRT theorizes that richer, personal communication media are generally more effective for communicating equivocal issues in contrast with leaner, less rich media.
Procedural signs or prosigns are shorthand signals used in Morse code telegraphy, for the purpose of simplifying and standardizing procedural protocols for landline and radio communication. The procedural signs are distinct from conventional Morse code abbreviations, which consist mainly of brevity codes that convey messages to other parties with greater speed and accuracy. However, some codes are used both as prosigns and as single letters or punctuation marks, and for those, the distinction between a prosign and abbreviation is ambiguous, even in context.
The following outline is provided as an overview of and topical guide to telecommunication:
The following outline is provided as an overview of and topical guide to communication:
Etiquette in technology, colloquially referred to as netiquette, is a term used to refer to the unofficial code of policies that encourage good behavior on the Internet which is used to regulate respect and polite behavior on social media platforms, online chatting sites, web forums, and other online engagement websites. The rules of etiquette that apply when communicating over the Internet are different from these applied when communicating in person or by audio or video call. It is a social code that is used in all places where one can interact with other human beings via the Internet, including text messaging, email, online games, Internet forums, chat rooms, and many more. Although social etiquette in real life is ingrained into our social life, netiquette is a fairly recent concept.
An emergency communication system (ECS) is any system that is organized for the primary purpose of supporting one-way and two-way communication of emergency information between both individuals and groups of individuals. These systems are commonly designed to convey information over multiple types of devices, from signal lights to text messaging to live, streaming video, forming a unified communication system intended to optimize communications during emergencies. Contrary to emergency notification systems, which generally deliver emergency information in one direction, emergency communication systems are typically capable of both initiating and receiving information between multiple parties. These systems are often made up of both input devices, sensors, and output/communication devices. Therefore, the origination of information can occur from a variety of sources and locations, from which the system will disseminate that information to one or more target audiences.
Emotions in virtual communication are expressed and understood in a variety of different ways from those in face-to-face interactions. Virtual communication continues to evolve as technological advances emerge that give way to new possibilities in computer-mediated communication (CMC). The lack of typical auditory and visual cues associated with human emotion gives rise to alternative forms of emotional expression that are cohesive with many different virtual environments. Some environments provide only space for text based communication, where emotions can only be expressed using words. More newly developed forms of expression provide users the opportunity to portray their emotions using images.
Semaphore is the use of an apparatus to create a visual signal transmitted over distance. A semaphore can be performed with devices including: fire, lights, flags, sunlight, and moving arms. Semaphores can be used for telegraphy when arranged in visually connected networks, or for traffic signalling such as in railway systems, or traffic lights in cities.
Mediated communication or mediated interaction refers to communication carried out by the use of information communication technology and can be contrasted to face-to-face communication. While nowadays the technology we use is often related to computers, giving rise to the popular term computer-mediated communication, mediated technology need not be computerized as writing a letter using a pen and a piece of paper is also using mediated communication. Thus, Davis defines mediated communication as the use of any technical medium for transmission across time and space.
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