EVoice

Last updated
eVoice
Company type Subsidiary
Industry Business Services
Founded1999;25 years ago (1999)
Founders Wendell Brown, Mark Klein, Craig Taro Gold
Headquarters United States
Parent j2 Global, Inc.
Website www.evoice.com OOjs UI icon edit-ltr-progressive.svg

eVoice is a telecommunications service owned by j2 Global, Inc. (NASDAQ:JCOM). The company manages incoming and outgoing calls using virtual phone numbers. [1] The service was initially founded by Wendell Brown, Mark Klein, and Craig Taro Gold in 2000 and re-launched in March 2010 with an expansion of services that include both individual, personal uses as well as services for businesses. [2]

Contents

Overview

As of 2020, eVoice provides toll-free and local phone numbers to subscribers in the United States and Canada. [3] The phone number is chosen by the user from available numbers in selected area codes. Based on how the user then configures the service, the user can then answer calls placed to the eVoice number on devices/phones owned by the subscriber. Users must have an established phone service in the United States or Canada to answer incoming calls. The virtual phone number allows subscribers to remain accessible regardless of location. [4]

A competitor to eVoice is Google Voice. [2] eVoice provides 24x7 live customer support and email support for users. [5]

History

eVoice was founded in 2000 by Wendell Brown, Mark Klein, and Craig Taro Gold. [6] Based at that time in Menlo Park, CA., eVoice was the world's first large-scale, Internet-enabled voicemail system. [7] [8] Brown's patented techniques, such as voicemail-to-email, visual voicemail, enhanced caller ID, [9] were innovations later deployed by Google Voice and Apple. eVoice supplied voicemail solutions to MCI and AT&T, as well as web portals and VoIP providers including Qwest, Snowball, and Dialpad.

eVoice was acquired by AOL Time-Warner in July 2008 [10] and merged into AOLbyPhone. Before the acquisition, eVoice raised more than $50 million in funding from idealab!, BlueRun Ventures (formerly Nokia Ventures), Oak Investment Partners, and Worldview Technology Partners. [11] [12]

In June 2004, the eVoice brand name and internet domain were acquired by j2 Global (NASDAQ:JCOM). [13] j2 Global, Inc. is a cloud services company that offers voice, email, online fax, and online backup services. In 2011, Ziff Davis gave eVoice a favourable review in its publication PC Magazine; j2 Global owns both Ziff-Davis and eVoice. [14]

eVoice's Australian division was first established in Australia and New Zealand in 1995 as Zintel Communications, which was acquired by eVoice in 2012. [15]

Technology

Related Research Articles

<span class="mw-page-title-main">SMS</span> Text messaging service component

Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines.

<span class="mw-page-title-main">Telephone</span> Telecommunications device

A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from Ancient Greek: τῆλε, romanized: tēle, lit. 'far' and φωνή, together meaning distant voice. A common short form of the term is phone, which came into use early in the telephone's history.

A voicemail system is a computer-based system that allows people to leave a recorded message when the recipient is unable to answer the phone. The caller is prompted to leave a message and the recipient can retrieve said message at a later time.

<span class="mw-page-title-main">Mobile phone spam</span> Unwanted communication through a mobile phone

Mobile phone spam is a form of spam, directed at the text messaging or other communications services of mobile phones or smartphones. As the popularity of mobile phones surged in the early 2000s, frequent users of text messaging began to see an increase in the number of unsolicited commercial advertisements being sent to their telephones through text messaging. This can be particularly annoying for the recipient because, unlike in email, some recipients may be charged a fee for every message received, including spam. Mobile phone spam is generally less pervasive than email spam, where in 2010 around 90% of email is spam. The amount of mobile spam varies widely from region to region. In North America, mobile spam steadily increased after 2008 and accounted for half of all mobile phone traffic by 2019. In parts of Asia up to 30% of messages were spam in 2012.

Vonage Holdings Corp. is an American cloud communications provider operating as a subsidiary of Ericsson. Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). In 2001, the organization changed its name to Vonage.

Gizmo5 was a voice over IP communications network and a proprietary freeware soft phone for that network. On November 12, 2009, Google announced that it had acquired Gizmo5. On March 4, 2011, Google announced that the service would be discontinued as of April 3, 2011.

<span class="mw-page-title-main">J2 Global</span> American publicly traded technology company based in Hollywood, Los Angeles, California

J2 Global, Inc. was an American technology holding company based in Los Angeles, California. The company provided Internet services through two divisions: Business Cloud Services and Digital Media.

Mobile marketing is a multi-channel online marketing technique focused at reaching a specific audience on their smartphones, feature phones, tablets, or any other related devices through websites, e-mail, SMS and MMS, social media, or mobile applications. Mobile marketing can provide customers with time and location sensitive, personalized information that promotes goods, services, appointment reminders and ideas. In a more theoretical manner, academic Andreas Kaplan defines mobile marketing as "any marketing activity conducted through a ubiquitous network to which consumers are constantly connected using a personal mobile device".

<span class="mw-page-title-main">Google Voice</span> Telecommunications service by Google

Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. It is used for call forwarding and voicemail services, voice and text messaging, as well as U.S. and international calls. Calls are forwarded to the phone number that each user must configure in the account web portal. Users can answer and receive calls on any of the phones configured to ring in the web portal. While answering a call, the user can switch between the configured phones. Subscribers in the United States can make outgoing calls to domestic and international destinations. The service is configured and maintained by users in a web-based application, similar in style to Google's email service Gmail, or Android and iOS applications on smartphones or tablets.

Chikka, short for Chikka Text Messenger, was an Internet-based instant messaging application that supported free SMS or text messaging between online users and offline mobile subscribers. Chikka was released by Chikka Philippines, Inc. in 2000 and eventually established its connection with the country's network operators Smart Communications (2001), Globe Telecom (2002) and Sun Cellular (2004). With up to billions of messages being exchanged between online and mobile communities worldwide through Chikka, it is probably the world's first commercially successful integration of web and mobile utilities.

Ooma, Inc. is an American publicly traded telecommunications company based in the Silicon Valley, California area. Ooma offers communications services including Voice over IP (VoIP) calling for business, home and mobile users.

PrivatePhone was a free voicemail service developed by NetZero on June 1, 2006 as a way for users to get their own voicemail for free. Originally the service only allowed 10 voicemail messages in the main inbox at a time, and it gave the notice "Please leave a message for this Privatephone.com subscriber after the tone"; however, this was later changed to just "Please leave a message after the tone". On February 19, 2008, PrivatePhone ended its service.

Mobile translation is any electronic device or software application that provides audio translation. The concept includes any handheld electronic device that is specifically designed for audio translation. It also includes any machine translation service or software application for hand-held devices, including mobile telephones, Pocket PCs, and PDAs. Mobile translation provides hand-held device users with the advantage of instantaneous and non-mediated translation from one human language to another, usually against a service fee that is, nevertheless, significantly smaller than a human translator charges.

<span class="mw-page-title-main">Ribbit (telecommunications company)</span>

Ribbit was a telecommunications company based in Mountain View, California. It was acquired by BT Group on July 29, 2008 for $105 million.

YouMail is an Irvine, CA-based developer of a visual voicemail and Robocall blocking service for mobile phones, available in the US and the UK. Their voicemail mobile app replaces the voicemail service offered by mobile phone service providers, and offers webmail-like voicemail access and voicemail-to-text transcriptions. The company also compiles the YouMail Robocall index by monitoring automated call patterns and behaviors, and verifying that activity against numbers that its customers block, or report as spam.

<span class="mw-page-title-main">Wendell Brown</span> Entrepreneur, Inventor, Engineer

Wendell Brown is an American computer scientist, entrepreneur and inventor best known for his innovations in telecommunications and Internet technology, cybersecurity, and smartphone app development. Brown has founded multiple notable technology companies including Teleo, LiveOps and eVoice.

+1( 7572862753

<span class="mw-page-title-main">Fuze (company)</span> American communications and software company

Fuze is a cloud communications and collaboration software platform designed for the enterprise. Fuze was acquired by 8x8. The company is headquartered in Boston, Massachusetts.

Norwood Systems is an Australian telecommunications software company headquartered in Perth, Western Australia. It provides cognitive, voice, messaging and data services for carriers, consumers and enterprises globally.

Comparison of user features of messaging platforms refers to a comparison of all the various user features of various electronic instant messaging platforms. This includes a wide variety of resources; it includes standalone apps, platforms within websites, computer software, and various internal functions available on specific devices, such as iMessage for iPhones.

References

  1. Brooks, Chad (2019-12-05). "eVoice Review". Business.com. Retrieved 2021-04-15.
  2. 1 2 Wagner, Mitch (2010-03-02). "eVoice: Like Google Voice, with more for business". Computerworld . Retrieved 2016-12-06.
  3. "eVoice, Inc.: Private Company Information - Bloomberg". Investing.businessweek.com. 2001-07-23. Archived from the original on October 10, 2012. Retrieved 2016-12-01.
  4. Blakely, Lindsay (2010-11-19). "How My Team Stays Connected With No Office and No Face Time - CBS News". Bnet.com. Retrieved 2016-12-01.
  5. "Technology news and trends for busy small business owners and managers". Small Business Computing. Archived from the original on 2011-09-29. Retrieved 2016-12-01.
  6. Profis, Sharon (2008-09-08). "iPhone app gleans healthy grub nearby - CNET". News.cnet.com. Retrieved 2016-12-01.
  7. "Start-up Aims to Speed Internet Messaging". Internetnews.com. 2001-11-27. Retrieved 2016-12-01.
  8. http://www.allbusiness.com/technology/software-services-applications-internet-social/6062033-1.html [ dead link ]
  9. "Patent US6751299 - Voice messaging system - Google Patents" . Retrieved 2016-12-01.
  10. Strom, David (2011-09-02). "How Many Successful Acquisitions Has AOL Made?". ReadWrite . Archived from the original on 2014-04-05. Retrieved 2016-12-01.
  11. "EVoice | Virtual PBX". Archived from the original on 2013-06-03. Retrieved 2013-06-05.
  12. Ian (2001-07-23). "It's Official… | Ian Andrew Bell". Ianbell.com. Retrieved 2016-12-01.
  13. http://tess2.uspto.gov/bin/showfield?f=doc&state=4002:d8ikur.2.2
  14. editor rating: good Comments July 29, 2016 (2016-07-29). "eVoice Review & Rating". PCMag.com. Retrieved 2016-12-01.{{cite web}}: |author= has generic name (help)CS1 maint: numeric names: authors list (link)
  15. "About Us | eVoice® Australia". Au.evoice.com. 2014-06-20. Archived from the original on 2017-01-23. Retrieved 2016-12-01.
  16. "Tech Round up: Thursday - 22 April 2010 (GFI, eVoice, Xerox, OfferLoung, Verizon, Symantec, Serif) | Smallbiztechnology.com". Archived from the original on 2010-05-28. Retrieved 2011-02-04.