Titan Travel Reviews

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4.2

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Rated 4 out of 5 stars

Great tour of Australia

Overall a great experience. Mark Harris the tour guide was very knowledgeable and helpful. He made sure we were well prepared for each day. The trips we went on were how we imagined and thoroughly enjoyable, although a couple were disappointing, ie., Bondi Beach and the Everglades boat trip. Regardless of those two we had a great time and all our boxes were ticked.

Date of experience: 11 November 2024

Reply from Titan Travel

Hi Gary, Thank you for sharing your feedback and for taking the time to write a review. We are pleased to hear that you had a great experience overall and that you enjoyed the trips you went on.

We appreciate your kind words about your tour guide and are glad that he made sure you were well prepared for each day. We are sorry to hear that you were disappointed with Bondi Beach and the Everglades boat trip. We value your feedback and will take it into consideration for future planning.
Kind regards
Nick
Titan Travel


Rated 5 out of 5 stars

The Great Indian Rail Journey

We have recently had a really good time on the Great Indian Rail Journey. From being collected from home to being returned to the house, we and our luggage were transferred with no problem. The hotels we stayed in were really well appointed, particularly the Leela Ambience in Delhi, which was the most luxurious. The tour took in the Golden Triangle sites and was really well organized, although some early rising was involved in order to catch the sunrise at the Taj Mahal and some of the train transfers. We were lucky enough to see a tiger and some crocodiles amongst other wildlife in the
Ranthambore National Park. Our guide, Kami, was very knowledgeable and talked readily about the history of the different places we visited. We had excellent visits to so many places. Kami is a natural tour leader, keeping a close eye on our group and ensuring our safety and comfort throughout, topping this off with his personal warmth of personality and gentle humour. He made our tour really special and we can't praise him enough for that. Brilliant!

Date of experience: 07 December 2024


Rated 5 out of 5 stars

GIR India

GIR 1 December. My wife and I were on the same Great Indian Rail journey as Mike and Sandie who've both recently posted reviews. There's not a lot I can add to their comments, which I completely agree with: India itself is magnificent, the sights, history, UNESCO World Heritage Sites, the Toy Train to Shimla - I doubt there's anywhere on earth you'll pack such profound experiences into just 2 weeks. Having done India the hard way twice in the past, a very special and heartfelt thank you to Kunal our guide and leader, who made it look and feel easy. His depth of knowledge, love of his country, insights behind the obvious, quiet competence fixing seen and unseen issues and sparkling sense of humor added immeasurably to our comfort and enjoyment.
Negatives? Delhi traffic!, changes to hotels listed on our original itinerary (Cecil's in Shimla and Novotel Aerocity) and as Mike said, an extra free day or two would have been good. Did these spoil the trip? Not a bit. Loved it.

Date of experience: 01 December 2024

Reply from Titan Travel

Hi Pate,
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your journey through India. It's wonderful that you found the sights, history, and cultural experiences so enriching. We are also thrilled to hear that you had such a positive experience with your guide, Kunal. His dedication and passion for his country truly shine through.

We appreciate your feedback regarding the Delhi traffic and the changes to the hotels. We strive to provide the best possible experience for our travellers, and we will take your comments into consideration as we continue to refine our itineraries.
Kind regards
Thomas
Titan Travel


Rated 4 out of 5 stars

Great Railway Journey of India

My wife and I recently returned from doing the Great Indian Rail Journey with Titan Travel. Our guide Kunal was very organised and highly knowledgeable and was quick to solve any problems which arose. He had an obvious love for his country and a great sense of humour. The hotels we stayed in were amazing. Our fellow travellers were a lovely bunch of people.
The itinerary was packed with variety but we felt it could be stretched out over a couple more days as there was little free time. We saw such fabulous sights such as the Taj Mahal and the tigers of Ranthambore. The Golden Temple at Amritsar was a highlight for me. Thanks Kunal and Titan Travel for a fabulous experience.
Michael

Date of experience: 01 December 2024

Reply from Titan Travel

Hi Michael,

Thank you for sharing your wonderful experience on the Great Indian Rail Journey. We're thrilled to hear that you had such a positive time, especially with Kunal as your guide. We are delighted that you enjoyed the highlights of the trip, including the incredible wildlife encounter, the beautiful Taj Mahal, and the Golden Temple. We appreciate your feedback about the pace of the tour and we're glad that the amazing sights and experiences outweighed any minor challenges.

We look forward to you joining us on another Titan adventure,

Best Wishes,
Deb
Titan Travel


Rated 4 out of 5 stars

India's Golden Triangle with Ranthambore

Really enjoyed our experience in India with Titan Travel. Fabulous hotels and great food. Breath taking sites. Wish we had longer at each one as some felt rushed.
Seeing the wildlife at Ranthambore National Park was amazing and the highlight was coming close to the 5 Tigers in their natural habitat. A once in a lifetime experience.
The downside was the amount of hours spent traveling on a coach without a toilet.

Date of experience: 06 December 2024

Reply from Titan Travel

Hi Ceri,

We're delighted to hear you had a fantastic time in India with us! It's wonderful to know you enjoyed the hotels, food, and breathtaking sights. We understand your feeling about the time spent at each location and appreciate your feedback on the coach travel. We'll take your comments into consideration as we continue to refine our itineraries.

We look forward to you joining us again,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

Incredible India.

We have just returned from the most amazing Great Railway Journey of India. Everything ran like clockwork, under the careful guidance of our tour guide Kunal. He went above and beyond to give us a fabulous experience; his knowledge is boundless and he looked after his 19 charges perfectly. The sights, sounds, historical and religious sites, and the people were incredible, not to mention the tigers of Ranthambore! Thank you Kunal for making our trip so memorable ... certainly we'll not forget you or India.

Date of experience: 30 November 2024

Reply from Titan Travel

Hi Sandie,

Thank you for your kind words! We are thrilled to hear that you had such a wonderful experience on your Great Railway Journey of India. It is heartwarming to know that Kunal's expertise and dedication made your trip so memorable. We are proud of our team and strive to provide exceptional experiences for all our guests. We are delighted that you enjoyed the sights, sounds, and cultural richness of India. We hope to welcome you back again soon.

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

Great Indian Rail Journey

This was a fabulous holiday, visiting so many interesting places in northern India and learning about the history and culture thanks to our tour manager Bhanu. It was a full on schedule with early mornings but well worth it. The organisation with cases, entry tickets even shoe bags for the temples was greatly appreciated. Bhanu has a wealth of knowledge and looked after us all every step of the way - Titan should be proud to employ him, as we were to know him.

Date of experience: 19 November 2024

Reply from Titan Travel

Hi,

Thank you for your kind words. We are delighted to hear that you had a fabulous holiday and enjoyed learning about the history and culture of northern India. We are thrilled that you found your tour manager Bhanu to be knowledgeable and helpful. We appreciate your feedback and will share it with the team.

We look forward to you joining us on another Titan adventure,

Best Wishes,
Nick
Titan Travel


Rated 2 out of 5 stars

Don't go to Egypt with Titan!

I agree with a lot of the reviews : our Egypt trip was marred when we were told by the rep exactly how much we should tip at the end of the holiday- what a nerve! This was part of a bullying culture at Titan who seem to believe their own hype before travellers' experience. So many trips were extra - in fact, all the ones we wanted to go on and they cost us another £600-odd. This is NOT made clear in the brochure or in the final itinerary. Shocking! The hotel in Cairo on our extension was smoking throughout and everywhere smelt of smoke. The windows were single glazed and the noise from the heavy traffic, dogs barking, etc. , all night kept us awake. Awful.

Date of experience: 25 November 2024

Reply from Titan Travel

Hi Penelope.

We understand your disappointment with your Egypt trip. It's frustrating when expectations don't align with reality, especially regarding tipping and additional costs. We appreciate you bringing these concerns to our attention and will use your feedback to improve our communication and ensure a more transparent experience for future travellers. We understand that our customer services team are currently investigating your concerns and will be in contact with you directly to address the issues you have raised.

We do hope that we can restore your faith in us,

Best Wishes,
Deb
Titan Travel


Rated 1 out of 5 stars

I returned from a holiday in Boston and…

I returned from a holiday in Boston and New England, which should’ve been fantastic. Apart from the weather, which was everything else went wrong. I have spent the last few weeks putting my concerns in writing all a waste of time their customer service is rubbish. It was an absolute disgrace and all I have been offered new is £250 after refusing to previous offersI will not be booking another holiday with Titan ever again

Date of experience: 26 September 2024

Reply from Titan Travel

Hi Margaret,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent trip to Boston and New England did not meet your expectations and that you felt let down by our customer service.

We understand that our customer services team have carefully reviewed your concerns and have aimed to address them as fairly and promptly as possible. While we regret that our offers of compensation have not met your satisfaction, we assure you that they were made after thorough consideration of the circumstances.

We are committed to providing exceptional travel experiences, and we deeply regret that this was not the case for you. Your feedback will be invaluable in helping us improve our services, and we hope that you might reconsider giving us the opportunity to restore your confidence in the future.

If there’s anything further you’d like to discuss, please don’t hesitate to contact us directly at [email protected].

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

What an experience great Indian rail journey

What an experience. Just got back and the tour far exceeded our expectations, greatly thanks the Kami our tour guide. He went over and above and kept us laughing with all his stories. Don’t expect our type of luxury on the trains but they were an experience.

Date of experience: 23 November 2024

Reply from Titan Travel

Hi,

We're thrilled to hear you had such a wonderful time on your tour! It sounds like Kami was a fantastic guide, and we're so happy you enjoyed his stories and insights. We appreciate your kind words about the experience, and we're glad you found the trains unique and memorable.

We hope to welcome you on another Titan adventure soon,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

The golden triangle with Ranthambore.

Well organised trip to the golden triangle . Excellent tour leader (Julia) and local guide made for some memorable experiences. We were very lucky to see tigers at Ranthambore.

Date of experience: 06 December 2024

Reply from Titan Travel

Hi James,

We're thrilled to hear about your positive experience on your Golden Triangle trip. It's wonderful to know that Julia and your local guide made your journey so memorable. We're delighted you were able to see tigers at Ranthambore and we look forward to you joining us on another Titan adventure,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

A excellent trip well worth the money

A excellent trip well worth the money. But I must say that the team made it so enjoyable and entertaining and interesting. Big thanks to Julia and AJ plus the bud boys there the stars. 🌟 Thanks

Date of experience: 06 December 2024

Reply from Titan Travel

Hi Russell,

We're thrilled to hear you had a fantastic trip! It's wonderful to know that our team, especially Julia, AJ, and the bud boys, made your experience so enjoyable. We appreciate your kind words and will share your feedback with them.

We look forward to you joining us again,

Best Wishes,
Deb
Titan Travel


Rated 5 out of 5 stars

Grand Tour of Australia Nov/Dec 2024

Grand Tour of Australia Nov/Dec 2024

Great trip to Australia which was enhanced by a very experienced Tour Manager, Mark. He was extremely knowledgeable, ensured the smooth running of the tour, and always willing to help in any way. The tour was busy but covered a lot in the time given. Very nice hotels throughout the tour with the majority being very central to all amenities. Highly recommend.

Date of experience: 11 November 2024

Reply from Titan Travel

Hi Haf,

We're thrilled to hear you had such a wonderful experience on your Grand Tour of Australia! It's fantastic to know that Mark's expertise and dedication made your trip even more enjoyable. We strive to provide our guests with memorable experiences, and it's heartwarming to hear that our tour manager's efforts were appreciated. We are also pleased to know that you enjoyed the hotels and the overall itinerary. Thank you for sharing your positive feedback!

We look forward to you joining us again soon,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

The Great Indian Rail Journey

We have just returned from The Great Indian Rail tour and had a wonderful time. The tour was full on and included a great deal of travel, but we saw so much. Our Tour Guide, Kami, was very knowledgeable and this allowed us to explore many aspects of life in India. His organisational skills are excellent and the tour ran smoothly. Thank you Kami.

Date of experience: 23 November 2024

Reply from Titan Travel

Hi Lisa,

Thank you for sharing your wonderful experience with us. We are delighted to hear that you had such a positive time on your tour.

We are thrilled that you enjoyed the tour and that you found Kami to be so knowledgeable and helpful. It is fantastic to hear that the tour ran smoothly and that you were able to explore so much of India.

We look forward to you joining us on another Titan adventure,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

Grand Tour of Australia

This was our first trip with Titan and what a trip it was The Grand Tour of Australia, we have seen some amazing sites and been to some amazing places, from some very large vibrant booming cities to quieter Outback places, all have been absolutely fantastic. The people who live and work here are so lucky. Some of the standout places we have been to are Uluru, Katherine river cruise, Yellow river crocodile cruise but to name a few.
Our Tour Manager Mark Harris was brilliant at keeping us in the right place at the right time, he could give you loads of information about each place we went to, along with a big thank you to the bus driver/guides who got us there safely.

Date of experience: 09 December 2024

Reply from Titan Travel

Hi,

We're thrilled to hear about your wonderful experience on the Grand Tour of Australia. It sounds like you had a truly memorable trip, exploring the diverse landscapes and vibrant cities. We are delighted that you enjoyed the standout locations you mentioned, including Uluru, the Katherine River cruise, and the Yellow River crocodile cruise.

We are also pleased to hear about the exceptional service you received from your Tour Manager, Mark and the local guides. Their dedication to ensuring a smooth and informative journey is appreciated.

We look forward to you joining us on another Titan adventure soon,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

An amazing tour manager and tour

Kamal is an absolutely knowledgeable person, who is able to communicate well with the all concerned.
He made my holiday with his organisational skills and personable approach.
I don’t think our holiday would have been as amazing and memorable without Kamal’s input and support.
Thank you.

Date of experience: 14 December 2024

Reply from Titan Travel

Hi Jane,

We're so glad to hear you had such a wonderful experience. We work hard to provide exceptional service and it's heartwarming to know that Kamal's dedication made your holiday truly special. We appreciate you taking the time to share your positive feedback and we hope you welcome you again soon.

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

The Great Indian Rail Journey

This was an amazing tour, enabling a grasp of both the history & culture of India. This was enhanced by a very experienced Tour Manager, Bhanu. Bhanu was extremely knowledgeable & ensured the smooth running of the tour. Out of the many highlights we were lucky to see Tigers in Ranthambore but also much enjoyed The Wagu Ceremony at The Pakistan Border and The Taj Mahal.

Date of experience: 16 November 2024

Reply from Titan Travel

Hi Christina,

Thank you for your kind words. We are delighted to hear that you enjoyed your tour and that Bhanu provided such a positive experience. We are thrilled that you were able to see tigers in Ranthambore and appreciate your mention of the other highlights of your trip.

We hope to welcome you again soon,

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

Cairo and 7 day Nile cruise

Just back from a wonderful trip to Egypt. 4 days in Cairo and a 7 day cruise on the Nile.
We felt safe and looked after at all times.
Seamlessly organised by our guide, Ayman, who was kind, approachable and around for us at any time. Our Egyptologist, George, was very knowledgeable and expertly chose to give information that was interesting and easy to understand.
Highly recommend this trip which gives the opportunity to visit all the sights you would expect in Egypt.

Date of experience: 21 November 2024

Reply from Titan Travel

Hi Gary,

Thank you for sharing your wonderful review. We are delighted to hear that you had such a fantastic experience in Egypt. It's wonderful that you felt safe and looked after throughout your trip. We're especially thrilled to hear about the exceptional service you received from Ayman and George. Their dedication to making your trip enjoyable is truly appreciated. We hope to welcome you on another adventure soon.

Best Wishes,
Nick
Titan Travel


Rated 5 out of 5 stars

New York, New York..

Superb trip to the city that never sleeps which does Christmas like no other.
Our superb tour manager Alex Becerra led the way and was always available for help and advice, he also went on a variety of walks around the city for those on the tour who were apprehensive to 'go it alone' we have travelled with Alex before and certainly hope to again in the future.
The hotel was right in the middle of all the action and had all you would need, the rooms were larger than average for a city centre hotel but either way you spend very little time in there.
We were exhausted by the end of the four days so the airport to home transfer Titan provide was most welcome.
This holiday is a great way to experience a truly great city of the world.

Date of experience: 05 December 2024

Reply from Titan Travel

Hi,

Thank you for your wonderful review of your recent trip. We are delighted to hear that you enjoyed your time in the city so much, especially during the festive season.

It is fantastic to hear that you were so impressed with your tour manager Alex's guidance and support, and that you found the hotel to be a great base for exploring the city. We're thrilled that you had such a memorable experience and look forward to welcoming you on another adventure soon.

Best Wishes,
Nick
Titan Travel


Rated 1 out of 5 stars

No Customer Service

I am most disappointed at your complete lack of response to my repeated complaints regarding my recent trip.

I must assume that Titan/Saga S.O.P is to ignore customers who are not happy.

I will not book an further holidays with these you and encourage anyone considering do so to use another company.

Date of experience: 28 November 2024

Reply from Titan Travel

Hi,

We're really sorry to hear about your frustration. We do respond to all feedback. If you could please send over your booking reference and contact details to [email protected], our team will contact you directly.

We do hope that we can restore your trust in us,

Best Wishes,
Nick
Titan Travel