Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.
Use SAML to set up SSO for Skyhigh
You must be signed in as a super administrator for this task.
Before you beginBefore configuring SSO, you need to download the Google identity provider metadata. To do so, complete the following steps:
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
Security
Authentication
- In the Set up single sign-on (SSO) with Google as SAML Identity Provider (IdP) section, download the identity provider metadata.
- Leave the Google Admin console open. You'll continue with the configuration in the Admin console after the setup steps in the app.
Send an email to Skyhigh support asking them to set up SAML for your account. In your email, include the identity provider metadata that you downloaded.
Wait for Skyhigh to set up SAML for your account. They will also provide you with the ACS URL that you need to complete SSO in the Admin console in the next step.
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
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Click Add app
- For Enter app name, enter SkyHigh.
- In the search results, point to SkyHigh and click Select.
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In the Google Identity Provider details window, click Continue.
- On the Service provider details page, for ACS URL, paste the ACS URL provided by Skyhigh support.
- Click Continue.
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(Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
- Click Add Mapping.
- Click Select field
- For App attributes, enter the corresponding app attribute.
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(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the corresponding groups attribute name of the service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
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Click Finish.
Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Click SkyHigh.
- Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
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(Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your Skyhigh user account email domains match the primary domain of your organization’s managed Google Account.
Skyhigh supports both identity provider-initiated and service provider-initiated SSO.
Verify identity provider-initiated SSO
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu
- Click SkyHigh.
- In the SkyHigh section, click Test SAML Login.
The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.
Verify service provider-initiated SSO
- Close all browser windows.
- Open an Incognito browser window, go to the Skyhigh sign-in page, and sign in with your Skyhigh administrator account.
You should be redirected to the Google sign-in page - Select your account and enter your password.
After your credentials are authenticated, the app should open.
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