Sinch

We’re thrilled to have been recognized as a Leader for the second year in a row in the 2024 Gartner® Magic Quadrant™ for CPaaS (Communications Platforms as a Service)! 🎉   Download a copy of the full report to get an overview of today’s CPaaS market and discover why we were recognized for our Completeness of Vision and Ability to Execute. Click the link below to learn more about our recognition: ⬇️    https://lnkd.in/d_8EHbvZ #Gartner #GartnerMagicQuadrant2024 #CPaaS #GartnerMagicQuadrant 

Exciting news! Sinch has launched Elastic SIP Trunks in North America — bringing scalable, reliable, and cost-effective voice solutions to businesses of all sizes. With a flexible pay-as-you-go model, easily manage and expand your communication setup directly through the Sinch Customer Dashboard, integrating voice, messaging, and more for a seamless experience. Read the full release: https://lnkd.in/d-5Jdv_j

Big news: iOS 18.1 is here, and with it comes RBM (RCS Business Messaging) support on iPhone! After years of RBM being Android-only, the channel will now reach iPhone users on some mobile operators in key markets in Europe and North America, with more regions and operators to follow in 2025. At Sinch, we're already helping customers transform their SMS into RBM messages. Here’s why businesses and their customers love it: 1. It’s trusted – your verified company name and logo appears at the top of message threads 2. It’s a better customer experience – you can add high-res images, carousels, and adding suggested replies make conversations between your business and your customers easy 3. It’s more efficient – no need to download an app or go to a company’s website to interact with them Ready to delight your customers with next-generation messaging experiences? Let's talk.

🌟 What an incredible day at Sinch Experience: RCS - The Next Generation of Customer Engagement in Singapore! 🚀 We were honored to have our Co-Founder and Chief Evangelist, Robert Gerstmann, along with Google, shed light on how RCS is revolutionising customer engagement. From high-res media to interactive features like carousels, RCS is truly elevating business messaging to meet modern consumer demands. A big thanks to the customers who joined us, shared their thoughts and experiences, and participated in the interactive session! 💬✨ Missed out? Stay tuned for more opportunities to be part of the next wave of customer engagement.

RCS vs. RBM: What's the difference? 🤔 Our expert Lodema Steinbach answers! ⬇️ #RCS #RBM #RCSmessaging #RCSBusiness

Struggling with undelivered bulk SMS? The problem might be that you haven’t collected opt-in. In this video, our expert Alfredo Salkeld explains why getting permission first is key to ensuring your messages land where they’re meant to.

🎉 A huge thank you to everyone who joined us at the 𝐒𝐢𝐧𝐜𝐡 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 𝐑𝐂𝐒 - 𝐓𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 event in Melbourne, at the iconic MCG! 🇦🇺 It was an insightful morning where our Co-Founder and Chief Evangelist, Robert Gerstmann, and other Sinch experts took a deep dive into the power of RCS. From rich media to interactive messaging features, we explored how this next-gen technology is transforming the way brands connect with customers. We loved hearing the sentiments around the success stories from global brands and seeing the amazing energy during the interactive session and networking opportunities. 🚀 Couldn’t make it? Keep an eye out for more events as we continue to shape the future of customer engagement!

Last week, the Sinch ClickSend Senior Leadership Team gathered in Perth, Australia, for our annual offsite to set the stage for an impactful 2025. We took a hard look at our 2024 performance, planned our strategy for 2025, and mapped out key objectives to drive growth. 📈 Plus, the team had the privilege of learning about local Noongar culture from Elder Dale Tilbrook. 🎉 #WinTogether #Planning #GrowthStrategy

Did you catch the latest episode of Fintech Business Weekly with Jason Mikula and James Doherty? It's a must-listen! Tune in to get expert insights into how fintech companies and banks can solve key business challenges through effective multichannel communication — from customer acquisition to engagement, retention, and fraud prevention. The discussion dives into: 👉 The importance of flexible communication strategies 👉 Challenges in privacy regulations 👉 The role of conversational AI in reshaping customer interactions And much more! Click the link in the comments to listen now. 🎧

David Gosse, Customer Marketing Manager at Picard Surgelés, received the Sinch award for the best RCS Google campaign. 🏆 The campaign achieved the highest click-through rate we've seen at Sinch France for a commercial operation of this scale! 👏 ✅ 18% click-through rate ✅ 80% reading rate ✅ 2x more redirects ✅ 2x higher ROI Congratulations to the team! Watch the full video to learn more. 👇