Clients
Let’s find the right household employee for your unique lifestyle.
Positions We Place
We specialize in recruiting exceptional talent for private households and fully staffed estates.
-
Nanny
Caring for one or multiple children in the home, the nanny’s primary responsibility is the health and safety of the children. Job duties include: creating a nurturing and developmentally appropriate environment, light housekeeping, meal preparation for children, and transporting children to and from school or activities. Read more.
Family Assistant
Sometimes called a “Nanny/ House Manager” or “Nanny manager”. This role encompasses the duties of the nanny and may also include additional responsibilities such as: running errands, completing organizational tasks in the home, family laundry, tidying common areas of the home, grocery shopping, and meal preparation for the children and/or family. Some of the job responsibilities may require the Family Assistant or Nanny/House Manager to be scheduled during times of the day when children are not present.
Newborn Care Specialist
Sometimes referred to as a “night nurse” or “baby nurse”. The primary role of the newborn care specialist is to provide assistance and education during the baby’s first 3-4 months of life. Newborn Care Specialists may work during the night to attend to the baby and allow the parents to get some rest, or they may create a nurturing and stimulating environment for the baby during waking hours. Read more.
Governess
A governess offers expert childcare and educational support, fostering intellectual, social, and emotional growth. Key duties include personalized tutoring, supervising daily activities, and creating a nurturing environment. Read more.
-
House Manager
A house manager is responsible for the entire home as well as the surrounding property. They may be the sole staff member. If other staff members are present they are responsible for training new staff members. Their duties may include overseeing vendors, managing ongoing household projects, general housekeeping, running errands, keeping inventory stocked, booking travel arrangements, and more. A good house manager is tech-savvy, discreet, well organized, detail-oriented, and able to represent you and your household well. Read more.
Estate Manager
An estate manager is a top-level executive position. This is a full-time administrative service professional that acts as the head of all household staff, sometimes managing multiple properties, extensive grounds, elaborate art, antiques, and wine collections. Job duties may include hiring and overseeing household staff, accounting, budgeting, and payroll. He or she is responsible for screening and overseeing vendors, contractors, and construction projects, as well as advising on maintenance of pools, landscaping, automobiles, yachts, private planes, etc. Read More.
Butler
A professionally trained butler ensures seamless household operations with exceptional personal service, event planning, and staff oversight. This role manages household inventory, daily operations, and provides sophisticated white glove service to residents and guests. Read more.
-
Private Chef
A private chef has typically had culinary training or worked in recognized establishments. Their responsibility is to prepare meals in the home for the client. They are able to accommodate dietary restrictions and create a fully customized menu. A pre-determined budget is set by the client and the chef handles the grocery shopping, cleanup and storing leftovers. Read more.
Housekeeper
The housekeeper is responsible for deep cleaning & daily maintenance of the home including changing linens, making beds, sweeping, vacuuming, moping, laundry, dusting, keeping cupboards and closets neat and tidy, & advising employers on any repairs that need attention or cleaning products that are low in stock. Read more.
Laundress
A laundress specializes in the care of clothing and linens, ensuring they are impeccably cleaned, pressed, and maintained. Responsibilities include washing, ironing, managing wardrobe organization, and handling delicate fabrics. Read more
Domestic Couple
A domestic couple works together to manage household duties, including cleaning, cooking, and outdoor maintenance. They ensure the smooth operation of the home, offering comprehensive care and coordination of household activities. Read more.
Chauffeur
The primary responsibility of a chauffeur is to transport the employer and passengers to/from home, work, or recreational activities in a comfortable, safe, and efficient manner. Duties include cleaning the vehicle, arranging the vehicle to be serviced and repaired, running errands, clearing driveways in the winter, and insuring the vehicles insurance/registrations are up to date. A chauffeur is expected to look polished and groomed, demonstrate good etiquette, and deliver superior standard of care and customer service from start to finish. Read more.
-
Personal Assistant
A personal assistant works to make life easier for their bosses by scheduling appointments, managing projects, coordinating events, organizing the home or office, running errands, and paying bills. Read More.
Executive Assistant
An executive assistant holds similar responsibilities to a personal assistant, but is in a more corporate setting. The role is managerial based, requires high-level decision making skills, and a specialization in business communication and coordination. Read More.
-
Property Manager
An in-house residential property manager oversees the day-to-day and seasonal operations of the exterior of a home, coordinating maintenance, managing vendors, and handling financial aspects. This role ensures the exterior of the home plus surrounding grounds and facilities remain in top condition, providing peace of mind to Principals, particularly while they are off-property or if their estate includes many moving parts. Read more.
Houseman
A houseman supports the smooth operation of a home through general maintenance, overseeing household systems, and assisting other staff. This role brings versatility and expertise to household management tasks. Read more.
-
We also offer access to our exclusive network of service professionals, providing candidates with specialized experience in various industries, including:
Personal stylists
Elderly care companions & caregivers
Personal trainers
Fitness instructors
Flight crew
Yacht crew
Luxury lifestyle travel concierge services
Personal spa therapists
99% Success Rate
If you've ever faced the frustration of hiring the wrong household staff or used an unsuitable recruitment method, you may have thought, “I could have done this better myself.”
MHM helps you make the right hire the first time & leaves you wondering,
“Why didn't I do this sooner?!”
Our Placement Process
All Placements Include Our 9-Point Comprehensive Candidate Screening Process
Detailed Online Application Process
Evaluation of Resume, Cover Letter, & Letters of Recommendation
Professional Phone Interview
In-Depth Zoom Interview
Thorough Reference Checks
Verification of Certifications (CPR, ServSafe, etc)
Professional Social Media Screening Report
DISC Personality Assessment
What Makes MHM Unique
-
A MHM candidate works proactively to anticipate needs and operates autonomously to provide life’s little luxuries, making your home a joy to live in. Exceptional is our standard.
-
We take a consultative approach to understand your family’s needs and handle all aspects of sourcing, screening, and reference checks. Utilizing our network and advanced tools, we attract career professionals and ensure a seamless process. Our rigorous screening includes reference verification, social media screening, and comprehensive background checks.
-
We provide work agreement templates, new hire onboarding tools, and a guarantee policy. Setting clear expectations and offering support ensures successful long-term placements, enhancing both employer and employee satisfaction.
-
Our agency was founded by a former recruiter who then worked as household employee in the homes of HNW families for many years before becoming a full-time agency owner. This unique experience allows us to truly understand the demands of working in private households. We take a personalized and consultative approach, guiding you through every step of the recruitment process—from identifying your needs to negotiating job offers with your chosen hire. Our deep industry knowledge and hands-on experience set us apart, ensuring that you receive the best possible service.
1:1 Matchmaking
We aim to thoroughly understand each candidate’s goals, personality, and work-style to manage expectations for the role and ensure long-term fit. Only after mutual agreement on their suitability and alignment with your standards are they hand-selected for your consideration.
Upon presenting a candidate profile with you through our internal portal our meticulous vetting process has already unfolded. Each candidate has undergone thorough scrutiny, with their qualifications and interest in your role meticulously assessed through personalized consultations.
View the candidate’s application, resume, reference call transcripts, cover letters, letters of recommendation, and interest form submitted for your specific role.
What Sets Our Clients Apart
We partner with discerning clients who seek exceptional household staff, matching them with professionals who embody the highest standards of luxury service.
To attract and retain the best talent, our clients offer the following:
Competitive Compensation
Our clients recognize that attracting and retaining the industry’s top talent requires competitive, tailored compensation. Our candidates are distinguished career professionals with proven experience in private households, bringing unmatched skill, professionalism, and dedication to their roles. To support this, we provide clients with expert insights on current market trends, ensuring that compensation packages are both appealing and aligned with the unique requirements of each position.
Commitment to Legal Compliance:
Employment includes payroll registration, W-2 issuance, and overtime pay in accordance with legal standards, reflecting the professionalism and integrity our clients uphold.
Comprehensive Benefits:
Our clients provide benefits that meet or exceed the industry standard, demonstrating their commitment to attracting and retaining exceptional talent. These benefits include:
Health insurance stipends
Paid vacation, sick days, and holidays
Yearly raises and discretionary bonus potential
Mileage reimbursement for roles requiring the use of a personal vehicle
These benefits represent the minimum standard for our candidates, with top roles offering additional perks and incentives to secure the most exceptional talent.
Client Investment
Following a free discovery call, we require a initial deposit of $500. This deposit is non-refundable, but will be applied towards the one-time placement fee after you have chosen a successful candidate.
Placement Fee
One time fee of 20% of your chosen candidate’s annual gross salary.
4 Month Replacement Guarantee
Includes:
-
Agency Consultation
Comprehensive Candidate Screening
Streamlined Interview Process & Support
Offer Drafting & Trial Day Planning
Contract Customization & Negotiation
Preferred Payroll Vendor Discounts
-
Employee Social Media Screening Report
Using advanced machine learning, we aggregate and analyze seven years’ worth of social media posts as well as web and news articles, screening for undesirable behavior.
Employee DISC Personality Assessment
One of the most popular personality tests used in corporate settings, the DISC personality test will help you learn more about what motivates your employee, how they respond in different work situations, and how they interact with others.
-
Employer Success Guide
A comprehensive resource designed to empower household employers with best practices for managing private staff, fostering clear communication, and creating a positive, productive work environment. This guide includes insights into onboarding, setting expectations, and maintaining healthy boundaries, helping clients build a strong foundation for a lasting, successful employment relationship.
The employe performance review form and employee check-in form ensure transparent feedback, recognizing achievements, and addressing areas for growth. With this tool, employers can cultivate a motivated and high-performing household team aligned with their family’s standards.
Our proprietary 28-page Household Manual Template empowers you to run your home with five-star precision, streamlining operations and establishing clear standards for staff.
This comprehensive tool covers essential protocols—inventory lists, seasonal maintenance schedules, service standards, vendor directories, and family preferences—ensuring smooth onboarding, simplified delegation, and minimized miscommunication to uphold your household’s high standards.
Client FAQ
-
As a household employer, you will be responsible for compensating your employee directly utilizing a payroll system. GTM payroll is our preferred vendor and we will make an introduction to answer any questions related to legal pay utilizing a W-2, employer taxes and workers compensation.
-
Benefits can be an essential part of attracting and retaining high-quality domestic staff. We require offering industry standard essentials like overtime pay, guaranteed hours, PTO, sick days, paid holidays, and yearly raises + bonuses. Additional recommended benefits could include health insurance stipends, 401k, housing allowances, relocation stipends, meals, and the use of a vehicle. Our team can advise you on industry best practices and tailor a benefits package that suits your needs.
-
My Household Managed sources candidates from a variety of trusted channels. We have a vast network of industry professionals, including referrals, job boards, and our own proprietary database of experienced domestic staff. We also conduct outreach through professional organizations and training programs to find the best candidates. Each candidate undergoes a rigorous vetting process, including background checks and reference verification, to ensure they meet our high standards. Read more about the benefits of utilizing an agency like MHM here.
-
Start meeting candidates in as little as 1 week!
The timeline for hiring can vary depending on your specific needs and requirements, but an average full recruitment cycle is 4-6 weeks from the time the job is posted to the time your chosen candidate accepts the job. We recommend starting a search about 1-3 months out and being able to make a commitment as soon as you find the perfect fit. We work diligently to match you with the most suitable candidates who meet your high standards of excellence and trustworthiness. Our thorough vetting process ensures you receive only the best options, providing you with peace of mind and confidence in your new hire.