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- ArticleMarch 2022
Evaluation of Dispatcher Requirements on Automated Customer Feedback in Public Transport
Human-Computer Interaction – INTERACT 2015Pages 537–541https://doi.org/10.1007/978-3-319-22723-8_56AbstractThis paper presents a study to analyze fundamental requirements for dispatching systems in public transport, integrating the new technical possibilities of automated customer feedback. Dispatchers in German transport companies are surveyed on ...
