The rapid evolution of Artificial Intelligence (AI) and Large Language Models (LLMs) has been highlighted by the rise of platforms like ChatGPT, which garnered a significant user base within a short span of time. This sudden surge has sparked both ...

The implementation of government information systems has been a means to improve social, political, and economic conditions and the quality of life of its citizens. However, the systems of the governments are very different and even within a country ...

The notion of ‘digital-readiness’ has expanded its field of action and its definition has evolved. Particularly, ever since policymakers have begun looking into the ways that laws influence the digital transformation of the public sector, it has become ...

This manuscript presents an early research proposition about the opportunity of Blockchain to support the creation of a digital public infrastructure in a developing country. By studying the RBB (Brazilian Blockchain Network) and the DREX (Brazilian CBDC)...

Data are pivotal resources in artificial intelligence (AI) research and development. Acquiring enormous quantities of high-quality data is essential for improving AI performance. However, obtaining such data poses significant challenges, including high ...

The 2020 Uganda National Child Policy underscores critical areas of child health and survival, education and development, protection and participation, and system strengthening. One of the key strategies under systems strengthening is to promote evidence-...

Work practices and organizational changes during the CoVID-19 pandemic represent a disruption with transformative potential for innovation and change. Public sector organizations (PSOs) in many countries are thinking if and how to continue the flexible ...

As digital platforms increasingly influence public policy and governance, integrating human rights into digital tools becomes crucial for maintaining transparency, accountability, and inclusivity. The proposed framework focuses on ethical design ...

In recent years, the G20 countries are adopting the concept of digital public infrastructure (DPI) as digital transformation strategy towards sustainability of the future. Interestingly, there is currently no policy framework in Nigeria to address how ...

The digital urban transformation in India has witnessed significant strides, spurred by initiatives such as the Smart City Mission and the National Urban Digital Mission (NUDM). The paper contributes to the existing literature on assessing the maturity ...

This study examines how public administrators perceived ethical issues while developing public services and how they identify and address such issues. We used a mix-method approach to explore the perceptions of ethical challenges from four public ...

Research in e-government success factors and barriers identifies phenomena that make an e-government initiative succeed or fail, but it does not quite answer the question: “And what shall we do about it?” Therefore, this research explores e-government ...

Abstract: Government websites play a pivotal role in modern governance by providing citizens with essential information and services. This study presents a comprehensive benchmarking framework for Indian government websites, aiming to elevate digital ...

The co-creation paradigm can improve public services and address contemporary challenges through the collective citizens' communication input. Relatedly, the process can be enabled or constrained by the existing sociotechnical contextual factors within ...

Through the development of information and communication technology and COVID-19, the offline-oriented meandering industry is rapidly shifting its axis to online spaces. Unlike physical spaces, online spaces have no time and space constraints, easy ...

As Governments accelerate their digital transformation, rationalizing government digital platforms remains a focal point to enhance public service delivery, streamline operations, and ensure fiscal responsibility. This paper delves into the supporting ...

The ever-increasing amount of data available through Open Data portals follows the momentum and proliferation of Open Data initiatives and, apart from the numerous benefits offered, poses a reality which brings forth several challenges. Metadata quality ...