UCCS

Welcome to Memphis, Tennessee, for the 40th Annual SIGUCCS Management Symposium. As many of you know, this is the second year of the combined SIGUCCS conference. The Management Symposium was typically held in the spring and the Service and Support conference in the fall. Last year's first combined conference (in San Diego) was a huge success and really set the bar high for future conference committees. This year, we promise you a great experience at both the Management Symposium and the Service and Support conference and feel confident you will come away with many new ideas, solid networking opportunities as well as an overall good time.

We have an excellent program in store for you. Sue Workman, Associate Vice President for Client Services and Support at Indiana University will open the Symposium (Monday) by discussing a topic that is a daily struggle for most of us -- implementing change through the effective collaboration of groups within higher education. The opening keynote will transition into break out sessions that are made up of three tracks: Leadership, Partnerships and Professional Development; Resource Planning and Fiscal Management; and Technology Management. The break out sessions in the Management Symposium are designed to be "Facilitated Discussions" whereas the presenter will present an idea or topic and leave a significant amount of time for discussion with/among the audience. Similar to last year, on Tuesday, the program committee will be leading a Plenary session entitled "Current Topics Exchange" where attendees will have the opportunity to move from table to table (every 20 minutes) to discuss popular IT topics that have an impact on higher education. Each table will have a moderator that will guide you through a discussion with your peers about problems, successes and failures relating to the table topic. On Wednesday, the Management Symposium will transition to the Service and Support Conference with a Joint Plenary delivered by Jim Sevier from Convergence Readiness Incorporated.