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A cognitive meta-analysis of design approaches to interruptions in intelligent environments

Published: 24 April 2004 Publication History

Abstract

Minimizing interruptions to users is a crucial and acknowledged precondition for the adoption of new intelligent technologies such as ubiquitous and proactive computing. This paper takes a step toward achieving a consensus among the numerous existing approaches addressing the challenge posed by interruptions. We start by explicating why interruptions are considered important. We then reveal similarities and differences among the approaches from a cognitive viewpoint. It appears that the approaches draw from different assumptions about human cognition. Some of the approaches contain inconsistencies. The cognitive analysis also inspires directions for future work.

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  1. A cognitive meta-analysis of design approaches to interruptions in intelligent environments

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      cover image ACM Conferences
      CHI EA '04: CHI '04 Extended Abstracts on Human Factors in Computing Systems
      April 2004
      975 pages
      ISBN:1581137036
      DOI:10.1145/985921
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 24 April 2004

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      Author Tags

      1. cognitive psychology
      2. context-aware computing
      3. intelligent environment
      4. interruptions

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