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The Potential of Technology in Facilitating Positive Stress Experiences

Published: 01 July 2015 Publication History

Abstract

The positive side of stress, eustress, has remained an understudied area in psychology, health technology and HCI. Based on 21 qualitative interviews with entrepreneurs on their positive stress experiences, we aim at providing implications for technology-supported service design. First, we shed light on the current role of technology in experiencing positive stress in the everyday work-related situations of entrepreneurs. Second, the potential of technology is assessed by analysing entrepreneurs' mind-sets and the ways of working which they perceive as enablers for eustress and which could be facilitated by novel technological solutions. Our findings show that the potential of technology for supporting eustress includes areas such as co-creation and collaboration, planning and scheduling, togetherness and shared success, the means for mental preparing and ways to recover.

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    cover image ACM Other conferences
    ECCE '15: Proceedings of the European Conference on Cognitive Ergonomics 2015
    July 2015
    185 pages
    ISBN:9781450336123
    DOI:10.1145/2788412
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 01 July 2015

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    Author Tags

    1. Positive stress
    2. digital services
    3. entrepreneurs
    4. eustress
    5. human-driven design
    6. potential of technology

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