research-article

Questioning feedback: improving public health messaging

Authors:

Trevor Perrier,

Abhigyan Kaustubh,

Abhishek Gupta,

Richard AndersonAuthors Info & Claims

ICTD '13: Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2

Pages 112 - 115

https://doi.org/10.1145/2517899.2517945

Published: 07 December 2013 Publication History

Get Access

Abstract

This note explores methods of analyzing questions asked during public health video showings. The goal is to provide feedback to content creators and session facilitators based a limited subset of the audience's questions. We analyze five videos produced in the first year of Digital Public Health focused on maternal health issues in rural India. We demonstrate a prototype web based tool to collaborate on the qualitative analysis of questions and propose mechanisms for systematically improving future videos based on this analysis. Initial results show that it is possible to extract useful information on how the target audience perceives the messaging in a video exclusively from questions asked. Based on these results we explain how Digital Public Health can integrate this feedback into an iterative review process for quality assurance of messaging.

References

[1]

Brittany Fiore-Silfvast, Carl Hartung, Kirti Iyengar, Sharad Iyengar, Kiersten Israel-Ballard, Noah Perin, and Richard Anderson. 2013. Mobile video for patient education: the midwives' perspective. In Proceedings of the 3rd ACM Symposium on Computing for Development (ACM DEV '13). ACM, New York, NY, USA

Digital Library

Google Scholar

[2]

Choudhury, S., Breslin, J. G., & Passant, A. (2009). Enrichment and ranking of the youtube tag space and integration with the linked data cloud. In The Semantic Web-ISWC 2009 (pp. 747--762). Springer Berlin Heidelberg.

Digital Library

Google Scholar

[3]

Gandhi, R., Veeraraghavan, R., Toyama, K., and Ramaprasad, V. 2007. Digital Green: participatory video for agricultural extension. In Proceedings of the IEEE/ACM International Conference on Information and Communication Technologies and Development, (December 15--16, 2007, Bangalore, India) 21--31

Google Scholar

[4]

Randolph Wang, Urvashi Sahni, Sumeet Sobti, Nitin Garg, Jaswinder Pal Singh, Matthew Kam, Arvind Krishnamurthy, and Thomas Anderson. The Digital StudyHall. Technical Report TR-723-05, Computer Science Department, Princeton University. March 2005

Google Scholar

Cited By

View all

Raza ATariq ZRandhawa SSaleem BAthar ASaif URosenfeld RBrewster SFitzpatrick GCox AKostakos V(2019)Voice-Based Quizzes for Measuring Knowledge Retention in Under-Connected PopulationsProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300642(1-14)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300642
Molapo MDensmore MMorie L(2016)Apps and SkitsProceedings of the 7th Annual Symposium on Computing for Development10.1145/3001913.3001922(1-10)Online publication date: 18-Nov-2016
https://dl.acm.org/doi/10.1145/3001913.3001922
Molapo MDensmore MMorie L(2016)Designing with Community Health WorkersProceedings of the First African Conference on Human Computer Interaction10.1145/2998581.2998589(58-68)Online publication date: 21-Nov-2016
https://dl.acm.org/doi/10.1145/2998581.2998589

Index Terms

Questioning feedback: improving public health messaging
1. Applied computing
  1. Education
    1. Distance learning
    2. E-learning

Recommendations

A Framework for Case-Based Community Health Information Systems
GHTC '11: Proceedings of the 2011 IEEE Global Humanitarian Technology Conference

There is increasing interest in deploying phone-based tools for community health workers (CHWs) in low-income countries. This work is motivated by numerous studies that have documented the potential for well-run community health programs to ...
Mobile video for patient education: the midwives' perspective
ACM DEV '13: Proceedings of the 3rd ACM Symposium on Computing for Development

The study presented in this paper demonstrates how nurse midwives used video on mobile phones to support patient education in a maternal and child health project in rural India. The main goals of the study were to understand how the technology impacted ...
The Challenge of “Informal mHealth” and Community Health Worker Practices
MobileHCI '20: 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services

The technology of mHealth is often presented as a solution to improve health care for underserved populations, through empowering and improving the efficiency of work flows for health care staff, particularly in developing countries. mHealth has ...

Comments

Information & Contributors

Information

Published In

ICTD '13: Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2

December 2013

214 pages

ISBN:9781450319072

DOI:10.1145/2517899

General Chairs:
Gary Marsden,
Julian May,
Program Chairs:
Marshini Chetty,
Ulrike Rivett

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 December 2013

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

Division of Information and Intelligent Systems

Conference

ICTD 2013

Sponsor:

IPID
University of the Western Cape
Microsoft
Microsoft Reasearch
IDRC
IBM

ICTD 2013: International conference on information and communication technologies and development

December 7 - 10, 2013

Cape Town, South Africa

Acceptance Rates

Overall Acceptance Rate 22 of 116 submissions, 19%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
106
Total Downloads

Downloads (Last 12 months)1
Downloads (Last 6 weeks)0

Reflects downloads up to 12 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Raza ATariq ZRandhawa SSaleem BAthar ASaif URosenfeld RBrewster SFitzpatrick GCox AKostakos V(2019)Voice-Based Quizzes for Measuring Knowledge Retention in Under-Connected PopulationsProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300642(1-14)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300642
Molapo MDensmore MMorie L(2016)Apps and SkitsProceedings of the 7th Annual Symposium on Computing for Development10.1145/3001913.3001922(1-10)Online publication date: 18-Nov-2016
https://dl.acm.org/doi/10.1145/3001913.3001922
Molapo MDensmore MMorie L(2016)Designing with Community Health WorkersProceedings of the First African Conference on Human Computer Interaction10.1145/2998581.2998589(58-68)Online publication date: 21-Nov-2016
https://dl.acm.org/doi/10.1145/2998581.2998589

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Index Terms

Recommendations

A Framework for Case-Based Community Health Information Systems

Mobile video for patient education: the midwives' perspective

The Challenge of “Informal mHealth” and Community Health Worker Practices