Towards a normative conceptual framework for information-seeking studies in technical communication
Pages 15 - 19
Abstract
The article proposes a conceptual framework supporting researchers in technical communication when using participant observation to collect data on users' information-seeking behaviors, such as what type of information users need in a work task context. The proposed framework is a synthesis, combining and integrating systemic-structural theory of activity and Byström and Hansen [8] conceptual framework.
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- Towards a normative conceptual framework for information-seeking studies in technical communication
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Published: 16 May 2014
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ISDOC 2014: ISDOC 2014 - International Conference on Information Systems and Design of Communication
May 16 - 17, 2014
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